A good coffee subscription service with excellent customer service. I can honestly say whenever I have contacted customer services they have always been very helpful and have always gone over and be... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had high expectations which is understandable as this isn't cheap coffee and I can't say I am that impressed. No matter what brewing method I used I couldn't get a drinkable cup of coffee that mat... Se mer
Företaget har svarat
Highly recommend RISE both as a service, who provide timely delivery, excellent customer service, respectful communication, but also as the product offered. The coffee is top quality, delicious, so va... Se mer
Företaget har svarat
What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At RISE we’re shaking up the coffee industry and raising the bar in what it means to take a more responsible approach to sourcing great quality coffee. We don’t believe great tasting coffee should compromise the wellbeing of people or the planet, so we put those two things first in everything we do to help people feel better about getting their coffee kick. We call it Friendly coffee
Kontaktuppgifter
London, Storbritannien
- hello@risecoffeebox.co.uk
- risecoffeebox.co.uk
4,6
Utmärkt
199 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My partner and I very much enjoyed the…
My partner and I very much enjoyed the coffee we received.Overall very good service, would recommend.
6 oktober 2024
Omdöme utan inbjudan
Not for me
Ok idea. But having received the first box of a coffee not to my taste. I realised I can go to Whittards and buy the same quantity of one of my favourites coffees (still over priced) for less than a random offering from rise
5 oktober 2024
Omdöme utan inbjudan
Svar från Risecoffeebox
Hi Darren, thank you so much for review and the feedback! As a small family business run by myself and my partner Alice we are always keen to hear from people who have tried our service to see how we can continue to improve! Sorry to hear it wasn't for you. RISE is all about discovery and trying new coffee, from new independent roasters from different origins with different tasting notes! If you know what you like and like drinking the same coffee then we may not be for you, which I fully appreciate can be the case. We only feature small artisan coffee brands that freshly roast their coffee to order. The coffee we feature changes every month so keep an eye on whats coming up as it may be something you like in the future. Take care, Ben and Alice
Rise understood the assignment
Signed up at a food fair on Sunday. Guy I spoke to was super nice guy, not pushy at all. Value for money here is really fantastic. Arrived today and the coffee is on point, or as the cool kids say 'very demure, really understood the assignment'. This subscription will be a keeper.
2 oktober 2024
Omdöme utan inbjudan
The coffee supplied in the trial i had…was ok but not good value for money
The coffee supplied in the trial i had was a bit hit n miss - but thats to be expected due to the very personal nature of taste and preference. for me the reason i cancelled my subscription is that i didnt think it was good value for money. 500g of coffee for £25 didnt seem great value for me.
20 september 2024
Omdöme utan inbjudan
Svar från Risecoffeebox
Hey Terry! Thanks so much for leaving the review, we always appreciate all feedback! Thanks for taking the trial and sorry the coffee wasn’t to your taste - we’ve picked two high quality specialty coffees to give everyone an idea of the variety of coffee (one was Brazil with chocolate notes and another from Ethiopia with more floral notes).
In regards to the price, which is £24, we try to keep this as competitive as possible. Each coffee retails at £10-14 and this also includes £3.95 delivery fee, plus the added extras and the info booklet inside, we also have to factor in the costs of running the business and things like the box itself.
We always do we what we can to ensure everyone can try a variety of specialty coffee at the most reasonable price we can.
Thanks for giving us a try!
Alice and Ben
Super tasty coffee
Super tasty coffee - loved the Baron this month and the tasting notes were very helpful.
17 september 2024
Omdöme utan inbjudan
Delicious varied coffee straight to…
Delicious varied coffee straight to your door!
I have recently purchased a Sage Barista Express machine and was excited to sample varied and delicious coffee from near and far and Rise was the perfect partner. They chose excellent coffee varieties from various growing regions and roasters leaving me always excited to see what's coming.
11 september 2024
Omdöme utan inbjudan
Great coffee box!
Absolutely loved my coffee box! I got 2x bags of coffee and a canned cold coffee. I’ve never know how much coffee to put into my cafetière or how long to leave it etc so the information in the box was really helpful. The carve blend is delicious. I really enjoyed trying something new and will definitely purchase again!
22 juli 2024
Omdöme utan inbjudan
Such a nice treat for my morning coffee
Absolutely love rise coffee! Such a nice treat when I get my rise coffee box in the mail every month, and again for my daily morning coffee. The team have always been incredible and customer service is 10/10.
18 juli 2024
Omdöme utan inbjudan
Mistake on one of my orders was dealt…
Mistake on one of my orders was dealt with promptly and professionally.
Thank you Alice & Team.
5 juli 2024
Omdöme utan inbjudan
Svar från Risecoffeebox
Hi Andy thanks so much for leaving us a review and sorry to see it was just a three star! Glad to hear you enjoyed the products though. We fully take your feedback on board in regards to the price and we try to ensure the price is as competitive as possible for the experience received. Each box includes taste tested, premium specialty coffee worth £9-£14 per bag
+ Royal Mail delivery worth £3.95
+ 1% of all sales given back to fund our project to get children into school
+ extra treats & info booklet!
This doesn’t take into account bank charges, packaging and all the other costs involved in running a small family business but we do our best to ensure the price is fair and relative to the experience received and will always try to make the pricing as competitive as possible!
We would love to understand your feedback in more detail. Please can you let us know which product you purchased and when.
We hope you continue to enjoy the coffee and would love you to get in contact at hello@risecoffeebox.co.uk so we can discuss further and try to remedy this for you,
Thanks again
Ben and Alice
A great brew
I’ve only had one box so far but the coffee was fantastic. One natural which made for an unbelievable aeropress brew and another which is currently being used for my espressos.
Very happy with the selection.
If I had any constructive feedback for Rise, it would be that there’s slightly more email communication than I need but I’m sure that’s something I can adjust.
Over all, a good experience.
15 maj 2024
Omdöme utan inbjudan
SIMPLY THE BEST!
I have followed these guys from day one, since I was looking for a coffee subscription that offered a variety of indi speciality roasters each month, and there just weren’t any at the time. RiSE certainly deliver. Phenomenal coffees, brilliant service and I love the surprise treats in each box. It’s like opening Christmas each month. Best subscription I’ve ever ordered!
13 april 2024
Omdöme utan inbjudan
Top quality roasters and always a…
Top quality roasters and always a decent cup of coffee. Plus the little extra is always a welcome bonus :)
8 april 2024
Omdöme utan inbjudan
Svar från Risecoffeebox
Hi Joseph! Thank you so so much for leaving us a 5* review. We are so happy to see you enjoy the coffee and extras! You have made our day! :)
Can’t beat this coffee sub
Can’t beat this coffee sub. Always delightful flavours and diverse beans, texture is always perfect for the 10/10 crema, great customer service too.
16 januari 2024
Omdöme utan inbjudan
The RISE subscription is the best
The RISE subscription is a brilliant gift for a coffee lover that keeps on giving. Great coffee, every time something different. Never boring - from the packaging to the choice of coffee, the RISE box being delivered always puts a smile on our faces. It’s great to have such a variety of high quality coffee delivered straight to our kitchen and know that we’re supporting a range of small businesses and artisan coffee producers. The extra treats included in every box are the icing on the cake and can lead to great discoveries (like finding our now favourite brand of peanut butter)!
23 december 2023
Omdöme utan inbjudan
Excellent coffee, lovely people
Excellent coffee, lovely people. It's always a treat getting my parcel through the post. Can't recommend it enough.
6 november 2023
Omdöme utan inbjudan
Svar från Risecoffeebox
Thank you so much Mat for the kind review!! :)
Great service, great coffee
Rise coffee popped up on my social media feed so I thought I'd give it a go. Product arrived promptly and is great quality. Great communication from Alice and Ben too. Will use again
23 oktober 2023
Omdöme utan inbjudan
Svar från Risecoffeebox
Hi Adam, thank you so much for trying RISE coffee box and we are so glad you had a lovely experience! Ben and Alice
Fantastic company
Fantastic company. They have a excellent customer service. The box smelt gorgeous as soon as I opened it. My first box included two delicious coffees and a treat. Was an information booklet educating you about the coffee and how ethically source. Highly recommend this subscription box. Have put the advent calendar on my wish list too. Check out their website.
18 oktober 2023
Omdöme utan inbjudan
Svar från Risecoffeebox
Thank you so much Sarah for your amazing kind words. We are so glad to hear you have enjoyed the RISE experience!
Absolutely love the coffee and that…
Absolutely love the coffee and that they are ethically and responsibly sourced. A little touch of luxury in the morning
23 oktober 2023
Omdöme utan inbjudan
Svar från Risecoffeebox
Thank you so much Sarah, so glad you enjoy the coffee!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.