Risecoffeebox Omdömen 

199
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A good coffee subscription service with excellent customer service. I can honestly say whenever I have contacted customer services they have always been very helpful and have always gone over and be... Se mer

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Betygsatt 3 av 5 stjärnor

I had high expectations which is understandable as this isn't cheap coffee and I can't say I am that impressed. No matter what brewing method I used I couldn't get a drinkable cup of coffee that mat... Se mer

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Betygsatt 5 av 5 stjärnor

Highly recommend RISE both as a service, who provide timely delivery, excellent customer service, respectful communication, but also as the product offered. The coffee is top quality, delicious, so va... Se mer

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Betygsatt 5 av 5 stjärnor

What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to... Se mer

Företaget har svarat

Företagsinformation

  1. Kafferosteri

Skrivet av företaget

At RISE we’re shaking up the coffee industry and raising the bar in what it means to take a more responsible approach to sourcing great quality coffee. We don’t believe great tasting coffee should compromise the wellbeing of people or the planet, so we put those two things first in everything we do to help people feel better about getting their coffee kick. We call it Friendly coffee


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

199 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(199)

42 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

A good coffee subscription service with…

A good coffee subscription service with excellent customer service. I can honestly say whenever I have contacted customer services they have always been very helpful and have always gone over and beyond. I have always said you can judge a business by it's customer service and after care. The taste, variety and quality of the coffee is like I’ve not experienced before, the free gifts in boxes are a fabulous touch. I also like the leaflet that comes with the coffee telling you the source of the coffee. Can't recommend it enough. RISE UP People!!!

A perfect way to start your day.

3 september 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Haz, thank you so much for the amazing review! This has made our day!! Thank you again. RISE UP! :)

Betygsatt 5 av 5 stjärnor

Could not recommend RISE more! 😉

Highly recommend RISE both as a service, who provide timely delivery, excellent customer service, respectful communication, but also as the product offered. The coffee is top quality, delicious, so varied and interesting, each with information attached in a booklet about the origins and what to expect. Sensibly packaged and always look firward to the little treats. Subscriptions are reasonable and good value for money. A true joy to consume.

1 september 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Zsofia, thank you SOOO much for this amazing review, I am so glad to hear you enjoy it and find the coffee delicious and interesting. Alice and I put a lot of time into choosing the coffees, so we are so thrilled to hear this! Thanks again :)
Ben

Betygsatt 3 av 5 stjärnor

I had high expectations which is…

I had high expectations which is understandable as this isn't cheap coffee and I can't say I am that impressed. No matter what brewing method I used I couldn't get a drinkable cup of coffee that matched the flavour profile or tasted in my opinion nice. It is just opinion as that is what it comes down to. I found the coffee fairly acidic which is more common with lighter roasts but it caused my stomach to do feel off.

I can't fault the packaging, presentation or information regarding the coffee or service which is 5*. I will keep searching for coffees that match what I do like.

30 augusti 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Taylor, thanks for leaving the feedback! So sorry to hear the first coffee wasn't for you. We do have a taste guarantee on your first box, so if you could drop us an email to hello@risecoffeebox.co.uk we would be happy to get a replacement bag to you which hopefully you will enjoy more.

Thanks for the kind words on the rest :)

Ben

Betygsatt 5 av 5 stjärnor

A brilliant gift idea for coffee fans

A brilliant gift idea for coffee fans. Have ordered a few times now and the coffee has always been a huge hit with the recipients.
Had a small issue this last time with delayed stock affecting delivery but the customer service and communication was excellent so really not a problem

11 juni 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Emma, thank you so much for the lovely review, this means so much to Alice and I.. thank you! We have lots of amazing coffee lined up too :)

Betygsatt 5 av 5 stjärnor

I love the idea of a coffee…

I love the idea of a coffee subscription, I had companies I'd never heard of but absolutely loved!

5 januari 2026
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Svar från Risecoffeebox

Thank you sooooo much for the lovely review! This means so much to Ben and I.
Thanks, Alice

Betygsatt 5 av 5 stjärnor

Great little service

Great little service, decent choice

1 april 2026
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Svar från Risecoffeebox

Hi Diana, thank you so much for the ⭐⭐⭐⭐⭐ review, we are so glad to hear you have enjoyed RISE. Thanks so much, Alice and Ben :)

Betygsatt 5 av 5 stjärnor

What wonderful coffee

What wonderful coffee. Tasted gorgeous and fresh full of flavour. That alone is worth re ordering without the free gift in the subscription box. But what a really lovely is this companies attitude to honesty, customer service and delivering a quality product. The website is warm and the notes show a small company trying to make it in ridiculously competitive market by offering a quality product and trying to make you feel valued for you business. Well done Rise, there's something lovely in having you as my coffee supplier.

6 juni 2026
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Svar från Risecoffeebox

Thank you sooo much for the amazing ⭐⭐⭐⭐⭐ review - we are so glad to hear you had a great experience and loved the coffee we chose! Thank you so much for choosing RISE. You have made our day - Alice and Ben :)

Betygsatt 5 av 5 stjärnor

The coffee is great and I like the friendly team

The coffee is great and I like the little surprise treats that come in with every order.
The team is very friendly and reply to emails promptly, helping solving any small issues quickly, highly recommend their service!

28 maj 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Ioana, thank you so much for the ⭐⭐⭐⭐⭐ - we are so glad to hear you have been enjoying the coffee and extra treats! We put a lot of time into sourcing the best coffee we can find and so glad to hear you like it! Thanks for the review, Alice and Ben

Betygsatt 5 av 5 stjärnor

Fantastic coffee - give this a try!

Fantastic coffee. Love that it’s curated and carefully chosen bags that arrive each month from Alice and Ben. Great customer service too - very responsive and helpful.

26 maj 2026
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Svar från Risecoffeebox

Hi Rebecca, thank you so much for the amazing ⭐⭐⭐⭐⭐ review, this has made our day!!! We are so glad you are enjoying the coffee we have picked :)
Alice

Betygsatt 5 av 5 stjärnor

Coffee Subscription is Brilliant

We've had the coffee subscription for a few years and we still always look forward to receiving our box each month. The coffee is always great quality! The customer service is brilliant too, always communicating and resolving any issues quickly. Would highly recommend to anyone who values a good cup of coffee each morning.

23 maj 2026
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Svar från Risecoffeebox

Thank you so much for this amazing ⭐⭐⭐⭐⭐ review, this has made our day! We are so glad to hear you have enjoyed the boxes and experience! Alice

Betygsatt 5 av 5 stjärnor

One of the best cofres I’ve had in a…

One of the best cofres I’ve had in a while.
If it keep up this way, boy, what an experience !

Thank you!!!!!

12 maj 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Thanks so much for the amazing review and we are so glad to hear you loved the coffees! YAY! Alice and Ben

Betygsatt 5 av 5 stjärnor

Nice coffee

Nice coffee, great customer service,

15 maj 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Thanks so much for the lovely review liz!! So glad to hear you loved the coffee - Alice and Ben

Betygsatt 5 av 5 stjärnor

Amazing Coffee and Lovely People

Boxes are amazing, filled with 3 bags a different branded coffee every 4 weeks and an extra surprise. I love that you can push orders back or request them sooner The customer service is exceptional (shout out to Jen helping me with my order) Thank you Rise Team :-)

7 maj 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Sally, this is so great to hear! Thanks for the ⭐⭐⭐⭐⭐ - you have made our day! I will pass the review on to Jen as she will be super happy to see this too. Thanks again, Ben

Betygsatt 5 av 5 stjärnor

Two gift subscriptions

I have now gifted 2 subscriptions. Just yesterday these two people were discussing how much they enjoyed the coffees you choose.

10 maj 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hey! Thank you soooo much for the ⭐⭐⭐⭐⭐ - that means so much to us and thank you for gifting! We are so glad to hear they enjoyed our coffee choices, we put so much time into making sure the coffee is perfect, so this review has really made our day. Thank you! Alice

Betygsatt 5 av 5 stjärnor

Exceptional decaffeinated coffee.

Excellent coffee. I drink decaff which is often the poor relation. Not so with Rise. They give me high quality decaff coffee every time. No chemicals used and I really can taste the difference. On the odd occasion where I have had a problem they have dealt with it very quickly which has increased my trust in them. Highly recommended.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helpful, fast, understanding.

I already have enough coffee and forgot to cancel my subscription and this morning had an email saying I'd paid for a box. I emailed them and with in an hour or so got a Reply. Jen helped me and said they'd cancel and refund the order for me or delay which ever I wanted.

They were helpful, and gave great customer service. I'd recommend as a customer or as a person whos forgotten to delay an order who needs help.

Great service

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing coffee

Amazing coffee, and fab customer service! I look forward to receiving the coffee every month :) thanks!

8 april 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Wen, this is amazing to hear, we are so glad to hear you are enjoying it and you found our customer service helpful! Have a lovely day, thanks for the ⭐⭐⭐⭐⭐, Alice and Ben

Betygsatt 5 av 5 stjärnor

Lovely small buis

We’ve had the subscription a few months and the coffee is always delicious and a high standard, and is easy to adjust delivery schedule if we go away. Jen from CS replied to a query v quickly and was very lovely and polite.

8 april 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Ellie, thank you soooo much for the kind review, we are so glad to hear you are enjoying RISE coffee and you found our customer service helpful - go Jen! Have a lovely day, thanks for the ⭐⭐⭐⭐⭐, Alice and Ben

Betygsatt 5 av 5 stjärnor

Bought as a gift and we are both really…

Bought as a gift and we are both really enjoying all the coffees. So good to support independent small brands

22 mars 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Caroline, thanks for the support and gifting RISE! Have a lovely day, thanks for the ⭐⭐⭐⭐⭐, Alice and Ben

Betygsatt 4 av 5 stjärnor

For coffee lovers

The coffees are delicious and definitely niche. Not made for everyone though. Only if you are quite open to different tastes. Their service is very friendly as well and I love the booklet with the info on where the coffee is coming from. Only minus is that I am a huge coffee drinker, and the price tag is not the most affordable. If you drink 1/2 coffees a day I highly recommend it.

3 mars 2026
Omdöme utan inbjudan
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Svar från Risecoffeebox

Hi Patricia, thank you so much for leaving us a lovely review! We are glad to hear you enjoyed the different coffees and tastes - there is so much variety out there in coffee :)
We generally source coffees that are chocolatey and nutty and great for your flat whites or americanos but do occasionally also include coffees that are a bit different too.
Perhaps the bi monthly option could be good for you, or keep an eye on our blog as we reveal the coffees on the 1st of each month.

Hopefully next time we can get the ⭐⭐⭐⭐⭐ next time! :)
Alice and Ben

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