Absolutely outstanding service, from ordering, delivery the price. I said within 10 minutes of it we've already had our monies worth, the laughter we had was so worth it. At the point of ordering i... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would like to Thank Nadine for the help she gave us purchasing a Land Rover Defender for our Granddaughter for Christmas. She was so helpful, knowledgeable and totally understanding of what we... Se mer
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Fantastic service stunning police motor bike my grandson will be so happy for xmas. I will definitely use your sevice again delivered in one day good not believe it how it was dispached so quick and a... Se mer
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Ordered buggy for son. Wasn't clear it was on order. No clear explanation in confirmation email to say it was on order and wouldn't be sent until 3 weeks. Even got email from dpd saying the were abou... Se mer
Företagsinformation
- Leksaksaffär
- också i
- Barnbutik
Skrivet av företaget
From Electric Ride On Cars for Kids to Quads, Go-Karts, and Scooters. All with UK Based on Customer Support and Expertise.
Kontaktuppgifter
Godwin Road 5, NN17 4DS, Corby, Storbritannien
- hello@riiroo.com
- riiroo.com
4,2
Bra
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had two motorbikes for my kids from…
Had two motorbikes for my kids from here and always super fast delivery and excellent products
24 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Danielle,
Thank you so much for your lovely review!
We’re really pleased to hear you’ve now had two motorbikes from us and that you’ve been happy with both the products and the speedy delivery.
We really appreciate your continued support and hope your kids are having loads of fun with them!
-RiiRoo Team
Above & beyond thank you!!!
Honestly, over the moon with product and customer service. Genuinely shocked to know they're small business as they have truly gone be above and beyond, made sure my last min order arrived in time for my nephews birthday and even sent a free personalised numberplate as a kind gesture too. The product (fire engine) itself is really impressive with lots of extra features not seen on any of the average ride on's, so impressed and for such a good price. Overall 5**** experience & will 1000% be a returning customer.
22 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Lucie,
Thank you so much for such an amazing review! It genuinely means so much to us, especially as a small business.
We’re so pleased we could help get everything to you in time for your nephew’s birthday, and we hope he absolutely loves his new fire engine! 😊
It’s lovely to hear you appreciated the personalised number plate too — we were more than happy to add that little extra touch for such a special occasion.
Thank you again for your support and for taking the time to share your experience. We’ll be delighted to welcome you back to RiiRoo in the future!
-RiiRoo Team
Spare parts service
Our grandson has an electric gator (a wonderful first driving experience - he has quickly learned how to steer and reverse). Unfortunately some critical bolts came loose and fell out - needing replacements. A phone call to RiiRoo resulted in the required parts being identified, ordered and delivered. Excellent service.
1 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Chris,
Thank you so much for the lovely review!
It’s great to hear your grandson is enjoying his Gator and has already mastered steering and reversing! We’re also really pleased our team were able to quickly identify the replacement parts you needed and get them sent out to you.
We really appreciate you taking the time to share your experience, and we hope your grandson has many more adventures in his Gator!
-RiiRoo Team
Kept me well informed with my order and…
Kept me well informed with my order and nice and easy process in ordering my car for my granddaughter
7 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Christopher,
Thank you so much for the lovely review!
We’re really pleased to hear you were kept well informed throughout your order and found the whole process nice and easy.
We hope your granddaughter absolutely loves her new car and has lots of fun with it!
Thank you for choosing RiiRoo.
-RiiRoo Team
Excellent customer service
22 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Zoe,
Thank you so much for your lovely review!
We’re really pleased to hear you received excellent customer service from our team. We really appreciate you taking the time to share your experience.
-RiiRoo Team
Amazing
Amazing, my nephew absolutely loved it and the three speeds is ideal! great bit of fun for the money, I opted to have it assembled prior to delivery and it was delivered on a pallet and was easy as twist and go!
21 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Dominic,
Thank you so much for the amazing review! 😊
We’re so pleased to hear your nephew absolutely loves it and that the three speed settings have been ideal for him! It’s also great to hear our assembly service made everything nice and easy — straight off the pallet and ready to enjoy! 😊
Thank you for choosing RiiRoo, and we hope your nephew has loads more fun on his new ride! 😊
-RiiRoo Team
Soft tyre option was missing from the…
Soft tyre option was missing from the order confirmation sent a message rectified vet quickly and order sent out fast
21 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Anthony,
Thank you so much for the lovely review! 😊
We’re really pleased we could get the soft tyre option sorted quickly for you and get your order on its way without any further delay.
Thank you for choosing RiiRoo, and we hope you’re really happy with your purchase! 😊
-RiiRoo Team
I picked up the OneMX PX1SX mini dirt…
I picked up the OneMX PX1SX mini dirt bike for my son’s birthday from the showroom. Great customer service and great product at the right price. Would recommend!
18 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Adrian,
Thank you so much for the fantastic review! 😊
We’re really pleased to hear you had a great experience with our showroom team and that you’re happy with the OneMX PX1SX Mini Dirt Bike.
We hope your son has an amazing birthday and absolutely loves his new bike! 😊
Thank you again for choosing RiiRoo and for recommending us — we really appreciate your support.
- RiiRoo Team
Great service
Great service
Volkan is a genius technician
Thank you
18 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your fantastic review, Peter! 😊💚
We’re really pleased to hear you received great service, and we’ll definitely make sure your lovely feedback is passed on to Volkan — we’re sure he’ll appreciate the “genius technician” title! 😂👏🔧
Thank you for choosing RiiRoo and for taking the time to leave us a review!
-RiiRoo Team
We had a great experience at RiiRoo
We had a great experience at this RiiRoo car showroom. The team explained all the models clearly and patiently answered all the questions we had, which made choosing the right car much easier.
They have a fantastic collection of cars for toddlers, with a really good range to choose from and very reasonable prices. The 5% Blue Light discount is an amazing bonus too!
We are also really impressed with the delivery times. Excellent customer service, great prices, and a brilliant selection. Highly recommended! 🚗😊
18 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for such a wonderful review, Sonali!
We’re delighted to hear you had a great experience visiting our showroom and that our team were able to explain the different models and help make choosing the right one a little easier.
It’s fantastic to hear you were impressed with our selection, prices, delivery times and our Blue Light discount too!
Thank you for choosing RiiRoo and for recommending us — we really appreciate your support and hope your little one has lots of amazing adventures in their new ride!
-RiiRoo Team
Great experience very nice staff and…
Great experience very nice staff and everything explained very well
Great products
18 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your lovely review, Krystal!
We’re so pleased to hear you had a great experience with our team and that everything was explained clearly for you.
It’s also wonderful to hear you’re happy with our products!
Thank you for choosing RiiRoo and for taking the time to leave us such kind feedback.
-RiiRoo Team
This was a gift for my goddaughter’s…
This was a gift for my goddaughter’s 1st birthday and everyone absolutely loved it! It is unreal, from the detailing, the colour, absolutely everything! Thank you RiiRoo!
6 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much, Chandni! 😊
We’re absolutely delighted to hear that the ride-on was such a hit for your goddaughter’s 1st birthday!
It’s wonderful to know that everyone loved the detailing, colour and overall look of it. We hope she has so much fun enjoying her new ride as she grows!
Thank you for choosing RiiRoo to be part of such a special birthday. 😊
-RiiRoo Team
I ordered customized product it came…
I ordered customized product it came safe and sound box was tidy and all parts there have not built yet as for grandsons Xmas pressie but great service and promt
1 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your lovely review, Mark! 😊
We’re really pleased to hear that everything arrived safely, well packaged and with all the parts included.
We hope your grandson absolutely loves his Christmas present when the big day finally arrives! We’re sure it’ll be worth the wait!
Thank you for choosing RiiRoo and for taking the time to share your experience.
-RiiRoo Team
Fantastic service
Fantastic service! I bought the yellow Lamborghini for my grandson’s 3rd birthday, and I couldn’t be happier with my purchase. The delivery was incredibly fast, and my questions were answered quickly and helpfully.
I also purchased the parental control and personalised number plate as extras, and I’m really pleased with both. The personalised plate makes the Lamborghini extra special, and the parental control is a great feature for added peace of mind.
My grandson absolutely loved it! 💛🏎️
Everything was exactly as expected, and the whole experience was smooth from start to finish. I would definitely recommend RiiRoo and would happily buy from them again!
2 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Rosiris,
Thank you so much for such a wonderful review! 😊
We’re so happy to hear your grandson loved his yellow Lamborghini for his 3rd birthday! The personalised number plate really does add that extra special touch too!
It’s fantastic to hear that everything from the delivery to our customer service made your experience a great one.
Thank you for choosing RiiRoo and for recommending us — we hope your grandson has lots of amazing adventures in his new Lamborghini! 😊
-RiiRoo Team
Amazing customer service from Honey
Amazing customer service from Honey . Helped us find perfect present for my son .
16 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Laurie,
Thank you so much for your lovely review! 😊
It’s fantastic to hear that Honey was able to help you find the perfect present for your son. We’ll make sure your kind feedback is passed on to her!
We hope your son absolutely loves his new ride!
-RiiRoo Team
Do not buy from here
Do not buy from here! My son has had his quad bike for less than 3 month the whole bike has broke exhaust has even fell off. I have been offered £20 when I have asked for an Exchange.
1 september 2026
Omdöme utan inbjudan
Fantastic customer service who kindly…
Fantastic customer service who kindly resolved my issue with a forgotten item on order. Can’t wait to receive my order
Thanks again
14 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Gregory,
Thank you so much for the fantastic review!
We’re really pleased we could get everything sorted for you, and we truly appreciate your kind words about our customer service.
We hope you absolutely love your order when it arrives and have loads of fun with it!
Thanks again for choosing RiiRoo, Gregory!
-RiiRoo Team
Excellent service
Excellent service, third time shopping and we will be back again. Highly recommend
14 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Josie,
Thank you so much for your lovely review!
It’s amazing to hear that this is your third time shopping with us, and even better to know you’ll be back again! We really appreciate your continued support and recommendation.
We look forward to welcoming you back!
-RiiRoo Team
Top experience buying from here
Top experience buying from here. The price, staff communication and service were top class. Highly recommended
14 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi John,
Thank you so much for the fantastic review! 😊
It’s brilliant to hear that you had such a great experience with us and were happy with the price, communication and service you received.
We really appreciate your recommendation and hope you enjoy your purchase!
Kind regards,
-RiiRoo Team
Wrong orders delivered and failed battery within 9 months.
Disappointing after-sales support
I ordered two quads for my children at Christmas 2025, at a not insignificant cost, I would add. Firstly, they delivered the incorrect items. Then, when correcting this, they failed to provide the correct-coloured stickers. To be fair, they did respond and remedy both of those situations, so I initially felt that they were a decent company to deal with.
However, the battery in one of the quads has now failed after around 10 months, despite me ensuring that the batteries were maintained and charged in accordance with the manufacturer’s instructions.
The quad takes three batteries, and RiiRoo discounts each by £10 as a gesture of goodwill. Reducing to £95 including delivery. While I appreciate the reduction, it’s hardly doing me a great favour when the price is simply being brought more in line with what you can buy equivalent batteries for elsewhere.
They claim to provide only a 30-day warranty on batteries. However, this is not compatible with the consumer’s statutory rights under the Consumer Rights Act 2015. Items must be fit for purpose and reasonably durable. These batteries clearly are not.
I would encourage anyone considering ordering from RiiRoo to think carefully about the likelihood of being left with a rather large and expensive useless object in their garage after less than a year, and whether they are prepared to potentially spend £100 or more every so often replacing batteries for a problem they didn’t create.
The quads themselves have been good and my children have enjoyed them, but unfortunately the experience with the after-sales support has left me very disappointed.
1 september 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Chris,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you’ve been left disappointed with the after-sales support you’ve received.
We completely understand that having to replace batteries is frustrating, particularly when the quad itself has otherwise been enjoyed by your children.
We would, however, like to clarify one important point regarding the battery. Rechargeable batteries used within children’s electric ride-ons are consumable components. Their lifespan can vary considerably depending on charging cycles, storage, usage, temperature and a number of other factors, and unfortunately a battery can deteriorate even where appropriate charging and maintenance procedures have been followed.
Our battery warranty terms do not remove or replace a customer's statutory rights under the Consumer Rights Act 2015. However, a battery failing after a period of use does not automatically establish that it was defective or insufficiently durable at the point of purchase.
As the batteries were outside of the applicable warranty period, we offered a goodwill discount towards replacements to try to help with the cost. We appreciate that you do not feel this offer went far enough, but it was offered genuinely as a way of helping you get the quad back up and running.
We’re pleased that your children have enjoyed the quads themselves, and we’re also glad that the earlier issues with the original delivery were resolved. We are sorry that your more recent experience has left you feeling differently about RiiRoo.
Kind regards,
-RiiRoo Team
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