Really happy with the service from RIFT Tax. They made the whole process really straightforward and easy, and were helpful throughout. Everything was explained clearly and dealt with professionally. I... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Soz not this one u need to tell ur people about all ur clients understand that thay need to make sure about there class 2 stamps need to make sure that thay put a X on ur tax return .but thay are g... Se mer
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Great customer service, agents couldn’t be more helpful. Used many times in the past, will do again. Had the pleasure of working with James this time, turn around from form submission to figure... Se mer
Företaget har svarat
Couldn’t fault the service, kept up to date on things as they progressed, friendly manner when talking, outstanding. Chelsea was fantastic at answering questions, confident and helpful.
Företaget har svarat
Företagsinformation
Skrivet av företaget
- We're experts
- At RIFT Refunds we’ve been claiming money back from the taxman and helping people with their tax returns since 1999, making us the UK's leading tax experts. We specialise in claiming tax refunds for travel and other work related expenses for those travelling to temporary workplaces. But there's so much more to us than that!
- We're committed to our customers
- We love our customers and we're dedicated to making things easy for them. We're the only tax specialists to have achieved the Institute of Customer Service "ServiceMark" for exceptional levels of customer service, and we're always looking at how we can make our service better.
- Tax refunds & tax returns made easy
- Get in touch by checking out our website or give us a call to see if we can help you get back what's yours from HMRC.
Kontaktuppgifter
The Cobalt Building 1600 Eureka Park, Lower Pemberton, TN25 4BF, Ashford, Kent, Storbritannien
- 01233 628648
- info@riftrefunds.co.uk
- riftrefunds.co.uk
4,8
Utmärkt
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great team who have helped for a few…
Great team who have helped for a few years with sorting out tax issues and getting rebates. Only negative is the distance between each step. However that is completely understandable and communication is great throughout.
24 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Ashleigh, We're so glad to hear our team has been helpful with your tax matters and rebates over the years. We appreciate your understanding regarding the processing time between steps, and we're committed to maintaining excellent communication throughout the process. Thank you for your kind words! Kind Regards, Sinead
Excellnt service,used this company for…
Excellnt service,used this company for many years with no promblems.
24 juli 2026
Svar från RIFT Refunds
Hi, We are so happy to hear that our service has consistently met your expectations over the years. Thank you for your kind words. Kind Regards, Sinead
Svar från RIFT Refunds
Hi Owen, thank you for your 5 star review, we are glad to have made the experience quick and easy and that you received help from our team. We hope that you are enjoying your refund, Edward. Rift
The service is always fantastic
The service is always fantastic. The communication is second to none.
24 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Harvey, thank you for leaving a review of your experience and for your kind words. We are pleased to hear that you are happy and hope that you are enjoying your refund, Edward
Svar från RIFT Refunds
Hi Daryl, We are so happy to hear that you had such a positive experience with our service. Thank you for taking the time to share your kind words. Kind Regards, Sinead
They were all a great help
18 juli 2026
Svar från RIFT Refunds
Hi James, We are so happy to hear that our team provided such great assistance. Thank you for your wonderful feedback! Kind Regards, Sinead
Ease of process from start to finish…
Ease of process from start to finish and very quickly got my tax refund.
22 juli 2026
Svar från RIFT Refunds
Hi John, We're delighted to hear that you found the process straightforward and that you received your tax refund so quickly. We appreciate your positive feedback! Kind Regards, Sinead
Fantastic friendly service the app…
Fantastic friendly service the app keeps you updated and any questions are quickly answered highly recommend
22 juli 2026
Svar från RIFT Refunds
Hi Ali, We're delighted to hear that you experienced fantastic and friendly service. We're also glad that our app kept you updated and that your questions were quickly answered. Thank you for your high recommendation! Kind Regards, Sinead
This is the fourth consecutive year…
This is the fourth consecutive year that ive worked with Rift and it always see less and fast and a hassle free service
21 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Anthony, We are so pleased to hear that we've consistently provided you with such a positive and hassle-free experience over the past four years. We truly appreciate your continued trust in us. Kind Regards, Sinead
My claim was dealt with by Dennis
My claim was dealt with by Dennis, he made the whole process very easy and seamless, clear explanation of what was going on during the claim. Great help from Dennis, thanks
21 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Mark, We're so pleased to hear that the claim process was easy and seamless for you. It's wonderful to know that the explanations provided were clear and helpful throughout. Kind Regards, Sinead
Really easy and simple to progress…
Really easy and simple to progress through steps.
Lots of communication with the team to know whats going on.
21 juli 2026
Svar från RIFT Refunds
Hi Philip, We're so pleased to hear that you found the process straightforward and appreciated the consistent communication from our team. Thank you for your positive feedback! Kind Regards, Sinead
Happy with the result and the service…
Happy with the result and the service is exceptionally simple to complete.
17 juli 2026
Svar från RIFT Refunds
Hi Luke, We're so glad you're happy with the results and found our service exceptionally simple. Thank you for your positive feedback. Kind Regards, Sinead
Great Customer Experience
Yordan Mavrodinov was great. Both quick and extremely helpful - the whole process was smooth.
20 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Sam, We're so glad to hear that your experience was quick and extremely helpful, and that the entire process was smooth. Thank you for your positive feedback! Kind Regards, Sinead
The process was simple and easy and…
The process was simple and easy and sunny was a pleasure to file my tax return I will definitely use again next year
20 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Scott, We are so pleased to hear that the process was simple and easy for you. It's wonderful to know that you had a pleasant experience filing your tax return. We look forward to assisting you again next year! Kind Regards, Sinead
Getting a tax refund with RIFT has been easy
Getting a tax refund with RIFT has been a very straightforward process and well worth doing. Props to James for providing excellent customer service 👍
20 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Finn, We're happy to hear that getting a tax refund was a straightforward process for you and well worth doing. We appreciate your positive feedback regarding the excellent customer service provided! Kind Regards, Sinead
Addy bash was very helpful made sure…
Addy bash was very helpful made sure everything was done clearly and explained every email to me so there was no room for confusion really grateful for his support would definitely recommend.
20 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Seun, We are so happy to hear that our team provided such clear and helpful support, ensuring everything was explained thoroughly. We truly appreciate your kind words and recommendation! Kind Regards, Sinead
Been with rift for 2 to 3 years
Been with rift for 2 to 3 years. Only thing I don't like is how long they take to sort it out. Months while friends of my have all the tax sorted and paid with in weeks. I do understand this is busy time. Messaged them for a update, they said HMRC haven't finished sort out your tax. Phone HMRC and my tax had been done and new tax code sorted. Contacted rift again, the said it could take up to 6 weeks for HMRC to release the tax refund. I kicked off after waiting months. Message later that day and my refund was released and I should get my refund in 3 working days. Wouldn't use them again.
17 juli 2026
Svar från RIFT Refunds
Hi Gavin, We appreciate your loyalty over the last five years and would like to thank you for your continued support. We do experience higher volumes during our peak tax return season, which can sometimes impact processing times. However, I can see that your tax refund claim was submitted to HMRC on 02/07/2026, and we received the refund from HMRC on 09/07/2026. The refund was then paid into your bank account three working days later. When submitting claims, we advise customers of HMRC's standard processing timescale of up to six weeks. We are pleased that your refund was processed and received significantly sooner than the standard timescale provided. Kind Regards, Sinead
My experience with rift is great year…
My experience with rift is great year after year ,no problems they sort it out and keep u up to date at all times, professional quality service
15 juli 2026
Svar från RIFT Refunds
Hi Clive, We're truly happy to hear that your experience with us has been consistently great year after year. We always strive to provide professional quality service and keep our customers updated. Thank you for your wonderful feedback! Kind Regards, Sinead
Dylan Tudor - So happy I Used Rift
It was my first time sending a self assessment for a tax return, which I was unsure of what and how to do.
Rift made it a breeze over the phone and got things moving quickly, even running through additional expenses that I could claim too! The Rift app made it super simple to upload my relative documents and other information.
Everyone I spoke to was friendly, informative and understanding.
I am very glad I used Rift and will be my go too for all my Tax returns in the future.
1 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Dylan, We are so pleased to hear about your positive experience with us, especially as it was your first time navigating a self-assessment tax return. It's wonderful to know that our team was able to make the process straightforward and that our app simplified uploading your documents. We appreciate your kind words about our friendly and informative staff. We look forward to assisting you with all your future tax returns! Kind Regards, Sinead
Easy to complete forms and Mak was very…
Easy to complete forms and Mak was very helpful throughout the process
17 juli 2026
Omdöme utan inbjudan
Svar från RIFT Refunds
Hi Niall, We're so pleased to hear that you found our forms easy to complete and that our team member was helpful throughout the process. Thank you for sharing your positive experience. Kind Regards, Sinead
Detta är Trustpilot
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