Perfect. Great communication and updates regarding order progression. Great delivery service. Items still completely frozen despite transit in recent hot weather. Excellent amount of dry ice used, the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice p... Se mer
A spot on experience from my first time ordering after multiple issues using swell. Quick, professionally packed and miles better in price. The rats were that frozen when they got here I could barley... Se mer
Value for money,delivery driver left package and no hang up as experienced in past with other suppliers which is important to me,realy well packaged had some fun with dry ice lol.thankyou great order... Se mer
Företagsinformation
Skrivet av företaget
For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If you’d like to see what we have in stock, please view our store.
Kontaktuppgifter
Unit E Oyo Business Units, Fishers Grove, Fitzherbert Road, Farlington, PO6 1RG, Portsmouth, Storbritannien
- ridgewayexotics@yahoo.co.uk
- ridgewayfrozen.co.uk
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Perfect
Perfect. Great communication and updates regarding order progression. Great delivery service. Items still completely frozen despite transit in recent hot weather. Excellent amount of dry ice used, they did not skimp on this. Easy to order, very competitive pricing. Will happily become a returning customer.
Really wish I found the frozen website…
Really wish I found the frozen website sooner, ive been using other companies for the past few years but didn't even think that ridgeway did a frozen website. I've used their courier for years and they always been good but the frozen website is trump! Not only are they much cheaper than anywhere else, the packaging and delivery time is unbeatable. Literally more than halved my usual monthly spend and they do everything there so can get my substrate and other essentials in the same order
Very easy to order qelivery was super…
Very easy to order delivery was super quick and all frozen
Fast delivery
Fast delivery, and the frozen food for my snakes is excellent. Still frozen when gets to me! Over all great stovk of products for all your reptilian friends.
Great customer service.
Recommend highly.
Thanks keep up the good work. 👍
Quality product and always on time.
I regularly order with ridgeway and…
I regularly order with ridgeway and have no concerns or issues very fast dispatch and always communicate possible delays or shipping days so you can prepare accordingly.
The rats they have are excellent quality too, best ASF rats I’ve used
Delivery process should be improved…
The main thing that should be improved is the delivery service and communication to customers on when orders are due to arrive - the delivery took several days to arrive and we had no idea when to expect it.
Always great service
Ridgewayfrozen.co.uk is the only company i use for feeding my reptile collection, always arrives well packed & always still frozen
Excellent!
Have used many times now, and always get a very reliable service.
Excellent customer service.
Thank you 😀
A friend recommended this company and I…
A friend recommended this company and I was very pleased with delivery etc totally recommend
Highly praised
Can’t praise Ridgeway Frozen enough. My order arrived when they said it would and frozen. The dry ice is incredible and keeps stuff frozen for ages. I used to order from Swell Reptiles but they let me down so many times with defrosted orders that I had to look elsewhere and I have to say I’m glad I chose Ridgeway
Always process orders quickly and items…
Always process orders quickly and items are top quality.
Excellent service
Excellent service. Efficient and kept me informed throughout the transactions etc.
Badly transported frogs
Booked in a transport for two atelopus hoogmoedi some very rare frogs in the UK it does say on their website they don't cover any losses in amphibians. However the condition they were dropped off in was embarrassing the male had a massive cut going down his back and had obviously been dropped and the female is entirely unresponsive and probably dead. Would not recommend for amphibians and to be honest seeing the neglect would not recommend for any animal
Do not use this company
Do not use this company, my item arrived damaged, I contacted the company via all methods, no response, no contact from them. I paid £7:49 just for delivery and the item was damaged. Non existent customer service.
Fantastic range of frozen prey items
Fantastic range of frozen prey items, available in all sizes - exactly what i was after. They arrived rock solid frozen the very next day as promised.
I will be using them again and highly reccomend to any reptile keepers
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