Our 14 yr old Cocker Spaniel has been struggling with loosing his vision to cataracts. I have been giving him the Pupps calming treats alongside the lowest dose of prescription meds & using calming s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been all over the place for more than a year, trying to sort out my dog's constant itching, seeing multiple vets and paying for medication but getting nowhere. Then, my vet suggested Pupps s... Se mer
Företaget har svarat
I can't say for definite if the supplements work or not, as I am giving my dog these, as a preventative measure not because he has been diagnosed with arthritis. I will say though, that each tub of... Se mer
Företaget har svarat
Good value for the calming supplements, and high potency! She *loves* the taste of them (she is very fussy and would not eat another brands equivalent). We are trying them for fearful, reactive beha... Se mer
Företaget har svarat
Företagsinformation
Om Pupps
Skrivet av företaget
About Pupps
Pupps is a UK-based brand dedicated to improving the health and wellbeing of dogs through natural, effective solutions. Born from a simple idea — to make high-quality, accessible pet health products — we craft functional treats that support everyday canine needs and long-term vitality.
What we offer
- Calming Treats – ideal for dogs who struggle with stress, separation anxiety, or loud noises such as fireworks. Designed to promote relaxation and balanced behaviour naturally.
- Hip & Joint Support – helps maintain mobility, flexibility, and strength in active dogs or older pets prone to joint stiffness and discomfort.
- Itch Relief Treats – formulated to soothe dry, irritated skin and support dogs with seasonal sensitivities or allergies, promoting a healthier coat and overall comfort.
- Multivitamin Treats – an all-round daily boost supporting energy, immunity, and vitality, ensuring your dog feels their best every day.
- Pre & Probiotic Treats – developed to improve gut health, aid digestion, and support immune balance for happier, healthier tummies.
- Skin & Coat Treats – made to enhance shine, softness, and skin condition, leaving your dog’s coat visibly healthier and more radiant.
Every Pupps product is made with carefully selected, natural ingredients and contains no harmful additives. We’re driven by the special bond between pets and their families — focusing on practical, safe solutions that genuinely help, one wagging tail at a time.
Our promise
We aim to make your experience simple and positive: a straightforward 60-day money-back guarantee if you don’t see results with consistent use. Your dog’s wellbeing always comes first.
Shop & connect
Explore the full range here: pupps.com.
Follow us on Instagram, TikTok and Facebook: @puppsuk.
Join the Pupps community — where we prioritise your pet’s health, happiness and everyday confidence.
Kontaktuppgifter
114-116 Fore Street, SG14 1AJ, Hertford, Storbritannien
- 07822014137
- customersupport@pupps.com
- pupps.com
4,6
Utmärkt
221 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent delivery service
Excellent delivery service, alway on time.
Our dog loves them
25 april 2026
Omdöme utan inbjudan
Svar från Pupps
Hi Kayleigh,
Really appreciate you taking the time to leave this. Glad to hear delivery has been spot on and even better that your dog is loving the treats.
Thanks again for the support, it means a lot.
Review
I can't say for definite if the supplements work or not, as I am giving my dog these, as a preventative measure not because he has been diagnosed with arthritis.
I will say though, that each tub of supplements come with a £5 Amazon voucher to scan and redeem but I am not sure these are legitimate as I never received the £5 voucher.
I have contacted Pupps customer service, on three occasions over this but sadly never received a reply.
11 april 2026
Omdöme utan inbjudan
Svar från Pupps
Hi Laura,
Thanks for your honest feedback, it’s really appreciated.
On the supplements, completely understand your approach using them as a preventative. That’s exactly how a lot of our customers use them, supporting long term health rather than reacting to an issue.
On the voucher and lack of response, that’s not the experience we want you to have. We’ll get this sorted for you straight away. If you can drop us a quick email at customersupport@pupps.com with your details, we’ll arrange this for you with account credit and also look into why your previous messages weren’t picked up.
Appreciate you flagging this, it helps us improve.
After 9 days my dogs (Chip) her…
After 9 days my dogs (Chip) her scratching has nearly stopped.
She has no signs of red skin anymore.
She evens likes the taste of the chews!
No more restless nights and days.
100% recommended 👌
15 oktober 2025
Svar från Pupps
Hi Ralph, thank you so much — really appreciate your feedback. It’s great to hear Chip is doing so well already. Your review means a lot and really helps spread the word. 🙌
Great product
Great product helped calm my dogs barking and hyper activity i just hope they help with the fireworks
21 oktober 2025
Omdöme utan inbjudan
Svar från Pupps
Thank you so much for the lovely review!
We’re glad to hear it’s helping with barking and hyperactivity. For fireworks, consistency really helps: give the daily chews in the run-up, and on the night itself you can split the normal daily amount between afternoon and evening (within the guide on the tub). Pair this with a cosy den, curtains closed and some background TV/radio.
If you’d like a tailored plan for your dog, message us any time, we’re happy to help.
My experience is crap ordered itch…
My experience is crap ordered itch itchy treats as a subscription and haven’t even received my first order and sent two emails and they haven’t replied
8 oktober 2025
Svar från Pupps
Hi Jonathan,
We’re sorry to hear you’ve had trouble with your order. We’ve checked our inboxes and can’t find any previous messages from you regarding this issue. If there’s still something unresolved, please contact us at customersupport@pupps.com with your order details and we’ll be more than happy to help get it sorted right away.
Couldn’t recommend more!!
18 september 2025
Omdöme utan inbjudan
Svar från Pupps
Thanks so much, Rachel — that means a lot! We’re so glad you’re seeing the benefits 🐾
Was affective for calming my 2 dogs
29 augusti 2025
Omdöme utan inbjudan
Svar från Pupps
Brilliant to hear they helped both your dogs, Michelle! Thanks for sharing your experience 💛
Our dog loves them and they do help…
Our dog loves them and they do help with his itching.
28 september 2025
Omdöme utan inbjudan
Svar från Pupps
That’s great to hear, Mark! Delighted your dog’s enjoying them and finding some relief from the itching 🐶✨
Pup loves these and work well
15 september 2025
Omdöme utan inbjudan
Svar från Pupps
Amazing! So happy they’re working well and your pup’s loving them, Kay 🙌🐾
Item came in good time and condition…
Item came in good time and condition and my dogs love it.
30 augusti 2025
Svar från Pupps
Thanks so much for your review, Mr Laidlaw! We’re really glad your order arrived quickly and even happier to hear your dogs love it 🐾😊
My pups love these pre-biotics
My pups love these pre-biotics! They’re poops are wayyy better and consistent on them ☺️
28 augusti 2025
Svar från Pupps
That’s amazing to hear! We’re so glad the pre & probiotics are helping keep everything consistent and healthy for your pups 😊 Thanks for sharing!
Svar från Pupps
Brilliant to hear, Millie! We’re so pleased the calming chews are helping your pup 🐶✨
Great products and work well
8 september 2025
Omdöme utan inbjudan
Svar från Pupps
Thank you, Katy! It’s great to know you’re seeing results – we love hearing how our products are working for pups like yours 💛
Good product
Good product, my pet loves the taste and actually takes time to chew these. Seems to be helping his coat, and now bought ones for hip and joints.
12 september 2025
Omdöme utan inbjudan
Svar från Pupps
Thanks so much for the lovely feedback, JB! We’re glad your pup is enjoying the taste and that you’re already seeing benefits. Great choice adding the hip & joint treats too 🙌
Delivered promptly and already notice a…
Delivered promptly and already notice a difference with pups tummy issues.
11 september 2025
Omdöme utan inbjudan
Svar från Pupps
Hi Jaskeran, thanks so much for your feedback! We’re really pleased to hear your pup is already feeling the benefits — that’s exactly what we love to see. 🐾
Svar från Pupps
Hi Alan, thank you for your review! We’re really pleased to hear you found the service fast and efficient – it means a lot to us.
Really prompt delivery and easily…
Really prompt delivery and easily understandable directions on product
30 augusti 2025
Svar från Pupps
Hi Martin, thank you for the 5-star review! We’re glad your order arrived promptly and that the directions were clear and easy to follow.
Bro biotics and itch relief
Great product really has helped my pup with her tummy problems as well as her grass eating
1 september 2025
Omdöme utan inbjudan
Svar från Pupps
Hi Evie — thanks so much for the lovely review! We’re chuffed to hear the Pre & Probiotic and Itch Relief treats have helped your pup’s tummy and curbed the grass-eating. Keep us posted on progress, and if you ever want tailored feeding tips just shout — we’re here to help.
Svar från Pupps
Hi David, thank you for your review — it really means a lot to us. We’re glad you found ordering easy and delivery prompt.
Easy to use and appear to have a…
Easy to use and appear to have a calming effect on my nervous dog
1 augusti 2025
Omdöme utan inbjudan
Svar från Pupps
Hi Debbie,
Thanks so much for sharing your experience. We’re really pleased to hear you’ve found the treats easy to use and that they’re helping your dog feel calmer. That’s exactly what we hope for, and your feedback means a lot.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.