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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our 14 yr old Cocker Spaniel has been struggling with loosing his vision to cataracts. I have been giving him the Pupps calming treats alongside the lowest dose of prescription meds & using calming s... Se mer

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Betygsatt 5 av 5 stjärnor

I've been all over the place for more than a year, trying to sort out my dog's constant itching, seeing multiple vets and paying for medication but getting nowhere.  Then, my vet suggested Pupps s... Se mer

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Betygsatt 4 av 5 stjärnor

I can't say for definite if the supplements work or not, as I am giving my dog these, as a preventative measure not because he has been diagnosed with arthritis. I will say though, that each tub of... Se mer

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Betygsatt 5 av 5 stjärnor

Good value for the calming supplements, and high potency! She *loves* the taste of them (she is very fussy and would not eat another brands equivalent). We are trying them for fearful, reactive beha... Se mer

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Företagsinformation

  1. Foderbutik
  2. Djuraffär

Om Pupps

Skrivet av företaget

About Pupps

Pupps is a UK-based brand dedicated to improving the health and wellbeing of dogs through natural, effective solutions. Born from a simple idea — to make high-quality, accessible pet health products — we craft functional treats that support everyday canine needs and long-term vitality.

What we offer

  • Calming Treats – ideal for dogs who struggle with stress, separation anxiety, or loud noises such as fireworks. Designed to promote relaxation and balanced behaviour naturally.
  • Hip & Joint Support – helps maintain mobility, flexibility, and strength in active dogs or older pets prone to joint stiffness and discomfort.
  • Itch Relief Treats – formulated to soothe dry, irritated skin and support dogs with seasonal sensitivities or allergies, promoting a healthier coat and overall comfort.
  • Multivitamin Treats – an all-round daily boost supporting energy, immunity, and vitality, ensuring your dog feels their best every day.
  • Pre & Probiotic Treats – developed to improve gut health, aid digestion, and support immune balance for happier, healthier tummies.
  • Skin & Coat Treats – made to enhance shine, softness, and skin condition, leaving your dog’s coat visibly healthier and more radiant.

Every Pupps product is made with carefully selected, natural ingredients and contains no harmful additives. We’re driven by the special bond between pets and their families — focusing on practical, safe solutions that genuinely help, one wagging tail at a time.

Our promise
We aim to make your experience simple and positive: a straightforward 60-day money-back guarantee if you don’t see results with consistent use. Your dog’s wellbeing always comes first.

Shop & connect
Explore the full range here: pupps.com.
Follow us on Instagram, TikTok and Facebook: @puppsuk.

Join the Pupps community — where we prioritise your pet’s health, happiness and everyday confidence.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

221 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer service when order went…

Great customer service when order went missing in post. Pre & probiotics very good, both my elderly dogs love them.

11 juni 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Jennifer,
Thanks for your kind words! We’re so glad it got sorted quickly and even happier to hear your elderly dogs are enjoying the Pre & Probiotics. Give them both a cuddle from us 🐶💛

Betygsatt 5 av 5 stjärnor

Perfect for my puppy will definitely be…

Perfect for my puppy will definitely be repurchasing

13 juni 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Olivia,
That’s lovely to hear — thank you! So glad your puppy is getting on well with the treats. We look forward to seeing you again soon 🐾

Betygsatt 5 av 5 stjärnor

I’m new to Pupps so this is my first…

I’m new to Pupps so this is my first order of pre and pro biotics, they came very quickly and were delivered by Royal Mail and not one of those unreliable couriers like YO***, early days yet but so far my rescue dog ate them with her food without any fuss, looking forward to the end result and might also try the stress and anxiety product as well very very soon

11 juni 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Mark,
Welcome to Pupps! We’re really happy to hear your rescue girl is enjoying the Pre & Probiotics with no fuss — and great to hear delivery was smooth too. Let us know how you both get on, and we’d love for you to try the calming ones when the time’s right!

Betygsatt 5 av 5 stjärnor

Great treats and good prices

Easy ordering, fair prices and the treats (both calming and joint) have really made a difference to both our dogs.

1 juni 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Lynda,
Thank you so much for your lovely review – we’re really glad to hear the calming and joint treats are making a real difference for your dogs! We’re proud to offer something that genuinely helps, and it means a lot to know you’ve had a smooth experience with us too.

Betygsatt 5 av 5 stjärnor

Easy to use

Very prompt service

27 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Jackie,
Thanks so much for your kind words! We’re really pleased to hear you found everything easy to use and that our service was prompt. If you ever have any questions or need support, we’re always here to help.

Betygsatt 4 av 5 stjärnor

Great

First day of use so can’t comment how good they are yet! But they look good and got free samples of all the chews!

27 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Niamh,
Thanks for the lovely review! We’re glad your order arrived safely and that you enjoyed the free samples. Hopefully your pup loves them all! Do keep us posted on how you get on.

Betygsatt 5 av 5 stjärnor

Great company to deal with

Great company to deal with, quick on communication too and the products are very good. Our dogs love the taste of the probiotic chews and are making a real difference early on as well. Thank you

6 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Thank you so much for the kind words! We’re really pleased to hear your dogs are loving the probiotic chews and that you’re already seeing a difference — that’s exactly what we hope for. We truly appreciate your support and look forward to helping your pups stay happy and healthy 🐾

Betygsatt 5 av 5 stjärnor

Great product

Good products that work

22 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Appreciate you taking the time to leave a review. Glad to hear they’re doing the job!

Betygsatt 1 av 5 stjärnor

TERRIBLE EXPERIENCE!

I HAD PURCHASED FROM THIS COMPANY AND ALL IM GOING TO SAY IS THEY DOD NOT HELP MY DOGS THERE WEEKS WORTH OF TREATS DIDNT TOUCH THE SIDES BUT THEY REFUNDED AFTER 6 EMAILS!

21 maj 2025
Logotyp för Pupps

Svar från Pupps

Hi Eamond,

We’re genuinely sorry to hear you feel this way, especially as we did honour our 60-day money-back guarantee and issued a full refund — even after multiple products were trialled all at once, which made it difficult to assess results properly.

Our treats are made with natural ingredients and are designed to support specific issues like digestion, joints, calming, etc. For best results, we always recommend focusing on one or two targeted products over time, which we had explained via email.

We also aim to reply to every customer promptly and with care. We responded to each of your messages and worked with you to resolve things fairly, including processing a full refund for both orders.

We’re proud to have helped thousands of dogs across the UK and are always here to help – but we do ask for a bit of clarity and fairness in return.

– The Pupps Team

Betygsatt 5 av 5 stjärnor

Great dog treats

Received quickly and lovely samples

17 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Marie,
Thanks so much for your lovely review! We’re really pleased your treats arrived quickly and that you enjoyed the samples – we always like to give customers a little something extra.
❤️

Betygsatt 5 av 5 stjärnor

Great product my cockapoo loves the…

Great product my cockapoo loves the calming chews.

12 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Thanks so much, Carol! We’re so pleased your cockapoo is enjoying the calming chews – they’re a favourite for a reason 🐶💚 Let us know if you ever need anything or have any questions!

Betygsatt 5 av 5 stjärnor

Good for distress dogs

12 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Thanks, Kay! We’re really glad to hear our calming treats are helping – giving dogs a sense of ease is exactly why we made them. Appreciate you taking the time to share 🐾

Betygsatt 5 av 5 stjärnor

Great product

Great product, arrived quickly and no itching a difference in my dog

30 april 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Thanks for your kind words, Charlotte! We’re so happy to hear your dog’s itching has improved – that’s exactly what we love to hear. And glad the delivery was nice and quick too! 😊

Betygsatt 5 av 5 stjärnor

Good experience

Quick delivery and hoping this will help my pup

6 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Thanks so much for your kind words! We’re really glad your order arrived quickly and we hope our supplements make a big difference for your pup. If you ever need help choosing the right product or have any questions, just let us know – we’re always here to help 🐾

Betygsatt 5 av 5 stjärnor

Wonderful products

We've been using the calming treats for a while and have now been using the pre/prebiotic treats for the past 3 months or so.

My dog is very fussy and not food motivated and he loves both these supplements. The fibre treats have definitely helped with his anal glands and reduced the visits to the vets. I highly recommend the products and the speed of delivery.
I would say it's beneficial to keep an eye on the website for discounts and sales to top up.
I will continue to use pupps.

2 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Thanks so much Laura – this is exactly the kind of feedback we love to hear! So glad your dog is enjoying both the calming and pre/probiotic treats (especially being fussy!). Thanks for being part of the Pupps family 🐶

Betygsatt 5 av 5 stjärnor

So far, So good

My French bulldog, aged 1, has been taking 2 a day so far for just under 2 weeks. Despite the duration being fairly small to see significant results yet, we have seen him express a calmer presence in situations that previously may have caused overstimulation or anxiousness.

We hope to continue seeing further improvements, but so far so good!

19 april 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Thanks for sharing your early progress, Charley! Great to hear your Frenchie is already showing signs of being more settled – that’s a brilliant start. Keep us posted over the next few weeks and if you’ve any questions at all about dosing or behaviour, feel free to get in touch 🐾

Betygsatt 5 av 5 stjärnor

Promising calming supplements

Good value for the calming supplements, and high potency! She *loves* the taste of them (she is very fussy and would not eat another brands equivalent). We are trying them for fearful, reactive behaviour. I've researched the ingredients and am particularly interested the long-term effects.
2-week update; we have seen improvements, a) decreased anxiety in the car, for the first time ever she walked up to the car door willingly, b) better reliance on us when she is scared e.g., of the front door, of loud unfamiliar noises when walking, and in training class with other dogs.
Still a way to go but I will post another update!

1 maj 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Thanks so much Anna – we really appreciate how thoughtful your review is. We’re pleased to hear your pup is accepting the chews, especially with her being fussy! It’s great that you’ve looked into the ingredients and we’d love to hear how things go long-term – do keep us updated 🐶

Betygsatt 5 av 5 stjärnor

Great service

Great service. Quick delivery.

24 april 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Hubs,
Thanks so much for your kind words! We’re really pleased to hear you were happy with our service and the speedy delivery. If there’s anything else you need, we’re always here to help!

Betygsatt 5 av 5 stjärnor

Very quick delivery

Very quick delivery

16 april 2025
Omdöme utan inbjudan
Logotyp för Pupps

Svar från Pupps

Hi Simon,
Thanks for taking the time to leave us a review – we’re glad your order arrived quickly! We appreciate your support and look forward to seeing you again soon.

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