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RideTo Omdömen 3 196

TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Thank you to Rob, Brian and Dan for making this course a relaxed and educational experience. I felt thoroughly equipped with knowledge to start my journey as a rider, safely. Definitely recommend th... Se mer

Betygsatt 5 av 5 stjärnor

Big shout out to Tony, our instructor on the day. As someone who had never ridden a manual motorbike before, he knew exactly how to get the best out of me and built my confidence up massively th... Se mer

Betygsatt 1 av 5 stjärnor

The booking and handling of booking is a shambles. I booked, paid and told my booking wasn't available. Requested another date. Only to find out day before the payment timed out. Would have been nice... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The instructors at Black Top were amazing, always made sure that I was hydrated in the hot weather, gave clear instructions to help me navigate the bike as well as techniques I can use to help myself.... Se mer

Företagsinformation

  1. Trafikskola för motorcyklar

Skrivet av företaget

RideTo | The UK's #1 platform for learner motorcyclists. Making it safer and easier to experience the joy of 2 wheels. RideTo is the leading UK platform dedicated to motorcycle training, specialising in Motorcycle CBT Courses and Full Motorcycle Licence training. We offer a seamless and safe learning experience that has successfully booked over 1 million hours of motorcycle training for our customers. At RideTo, we equip new and aspiring motorcyclists with the necessary skills to enjoy the thrill of two wheels confidently. Explore our Store for exclusive gear and resources like the New Rider Journal. Whether you're starting with a CBT or advancing to a full licence, RideTo is your trusted partner in the journey towards motorcycle freedom.

Peace Of Mind Guarantee

We'll Pay For More Training If You Need It*

We'll Pay For More Training If You Need It*
With the Peace of Mind Policy: RideTo pay for the second day of CBT training if you do not complete the course on day 1. It covers you for not completing the course if you fail due to issues such as balance, clutch control and steering. Purchase anytime before your CBT course starts. T&Cs apply.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very Cool!

Mr. A C i is an exceptional teacher, displaying both patience and understanding.

5 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My instructor was richard

My instructor was richard. Had an amazing experience, enjoyed my time. I learnt everything with ease and he explains very clearly. Was a fun training session.

Richard , highly recommended.

2 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great CBT experience

Great CBT experience. The instructor was very professional, patient, and explained everything clearly. I felt comfortable and confident throughout the training, and safety was always a priority. Highly recommend to anyone looking to complete their CBT.

26 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ride To Insurance Is a MUST

Ride to get back to you in good time and provide the 2nd day insurance which I needed. (Likely as ADHD and working memory is not my strength) Just ensure you claim it straight away when you fail and don't be afraid to say the real reason. (In my case difficulty with manual controls due to my ADHD) You are then sent a promo code to reschedule. Highly reccomend Chelmsford the instructors are lovely people and very straight talking. I failed alongside 2 other people so well worth getting the insurance. Would like to give paticular praises to Henry as he was very helpful and quick to respond to my queries.

23 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We had 2 hours on the bike after going…

We had 2 hours on the bike after going through all the paperwork ect. At midday we got told that was it, we didn’t have enough experience and told to leave the course, after we clearly stated we had minimal experience on a bike, but the company was happy taking are money, the trainer might aswell have told us to go home on the 1st hour he was very negative. Shocking experience.

2 december 2025
Omdöme utan inbjudan
Logotyp för RideTo

Svar från RideTo

Hi Ryan,

We are really sorry that you were unable to complete the training. The CBT is a progressive course, and the instructor does need to see progress from riders to be able to allow them to move through each element.

If you get in touch with the team with details of your booking, we can advise of the next steps for you.

Best wishes,

Jess
Team RideTo

Betygsatt 5 av 5 stjärnor

Great training

Instructor was realy great . Clear instruction and well timmed guidens.
I enjoyed the training was fantastic day.

4 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very disappointing experience and zero flexibility

I normally don’t leave negative reviews, but my experience with RideTo was extremely disappointing. I arrived 15 minutes late to my CBT due to unexpected traffic, and despite calling ahead at 07:35 — well before the start time — no one picked up the phone. I still made every effort to get there as quickly as I could, but when I arrived, I was told I wouldn’t be accepted and that there was nothing they could do.

What shocked me most was the complete lack of empathy or flexibility, even though I had clearly communicated and explained the situation. Losing £200 over an unavoidable delay is incredibly harsh, especially when you genuinely try to inform them. The staff simply repeated the rules and pushed the responsibility away instead of offering any realistic support or options.

I understand policies exist, but good customer service means looking at situations with basic fairness and humanity.
Unfortunately, RideTo showed none of that. I walked away feeling punished for something outside my control. Would not recommend based on my experience.

5 december 2025
Omdöme utan inbjudan
Logotyp för RideTo

Svar från RideTo

Hi Muhammad,

We are really sorry to hear that you were unable to make it to your scheduled course and were unable to train. We appreciate how disappointing situations like that can be.

As we have advised, the DVSA requires riders to be present for the entire duration of the CBT course syllabus, and instructors are not always able to restart the course or wait for late attendees.

If you would like to reach out to the team, we can help you with securing another booking.

Best wishes,

Jess
Team RideTo

Betygsatt 1 av 5 stjärnor

Completely it was insane

Completely it was insane
Instructor I don’t know his name but he was soo rude and every single time he will realise you can’t do this just demotivate and others all
Guys I am really disappointed even I paid for peace of mind which is cost me 44.99 pound which helps me to rebook my CBT but just bcz of instructor I can’t book literally he said book your CBT again and come back I didn’t expected this will happen I didn’t get gud experience don’t waste time it’s waste of money completely

29 november 2025
Logotyp för RideTo

Svar från RideTo

Hi Khushiram,

We are really sorry that you were unable to complete the CBT; we understand how disappointing that must have been.

As the team has explained, the Peace of Mind policy does not cover communication issues, or failure to meet any of the course requirements. As this was the reason for non-completion, we are unable to provide another booking under the policy.

We would recommend taking some time to ensure you meet the requirements of the course, before rebooking. When you feel ready, please reach out to the team, and we will help you to secure another booking.

Best wishes,

Jess
Team RideTo

Betygsatt 5 av 5 stjärnor

I recommend Gabriel.

The instructors are really good at teaching and take there time for you to understand what to and what not to do.

3 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The instructors is too strict and even…

The instructors is too strict and even not gonna give a second chance he just ask there expect to be perfect nor to train you .. they are taking that much money for training not for perfectly doing everything we are here to train by you man why you are expecting and rejecting us on that .. too much disappointment

3 december 2025
Logotyp för RideTo

Svar från RideTo

Hi Muhammad,

We are sorry that you were unable to complete the CBT course as planned.

As advised prior to training, knowledge of the Highway Code is a CBT course requirement. The instructor is not able to allow you to train safely without checking this.

If you reach out to the team, we will assist you with getting a new booking organised.

Best wishes,

Jess
Team RideTo

Betygsatt 5 av 5 stjärnor

Very easy to book

Very easy to book, choice of riding schools and extra insurance just in case you need another days training.

1 december 2025
Omdöme utan inbjudan

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