Not an easy story - we were waiting for the eMTB for 8 months (for our 9 years old son). Global components outage. Ed from the RideLev has provided updates via WhatsApp virtually every day. Th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dealt with Ed after losing faith with other scooter suppliers it was refreshing to deal with someone who actually cared! Subsequently his customer service was exceptional. Even connecting me with a... Se mer
Företaget har svarat
Amazing customer service, wasn't sure how long item would take to be delivered. Needed for my sons birthday present. Sent message on what's app, couldn't of tried hard enough to get me this item on ti... Se mer
Have just bought an electric bike from this company. The service has been excellent. Sensing that I was a bit nervous about assembling - the bike was assembled and checked in advance and deliver... Se mer
Företagsinformation
Om Ride LEV
Skrivet av företaget
Ride LEV offer Light Electric Vehicles including eBikes and eScooters to help you get to you destination safely.
Exclusive UK stockists of Blumil GO.
Have your electric bike Delivered Assembled and Serviced at a place of your choice, UK wide!
Experience the service of a local bike shop from the comfort of your home.
Ride LEV also work with a number of cycle to work schemes that can save you up to 42% off the cost of your new eBike.
E-Bikes
E-Scooters
E-Kids
Accessories
Clothing
Kontaktuppgifter
85 Great Portland Street, First Floor, W1W7LT, London, Storbritannien
- 020 3886 1415
- info@ridelev.com
- ridelev.com
4,7
Utmärkt
141 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service quick…
Excellent customer service quick response will be using again for my cycle needs
10 maj 2022
Arrived the next day - perfect!
I had a product question, staff were helpful and friendly and confirmed the item was available from stock so ordered new lock online 3.30pm in the afternoon and it arrived the next day - perfect!
9 maj 2022
Very good service delivery was prompt…
Very good service delivery was prompt and item was as described 👌
7 maj 2022
Brilliant service from Ride LEV
Brilliant service from Ride LEV. Contact from Ed after buying to arrange delivery and set up at a time to suit. Went out of his way to accommodate my requests and has fulfilled all that was arranged. Quality bike from a quality supplier!
6 maj 2022
Omdöme utan inbjudan
Fantastic service
I bought a KTM Macina Sport e-bike for my wife so that we could ride together. Ed is very friendly and kept us informed every step of the way so we felt we were in safe hands. Paul delivered the bike on his van, built and ready to ride. Paul took the time to talk us through all the features. I've been looking forward to getting an electric bike for the last couple of years, so it was great that when I finally bought one, the process was so easy.
19 april 2022
Great service from start to…
Great service from start to finish,product arrived when it was due.
17 april 2022
Prompt delivery & very nice product.
1 april 2022
Great service, great communication
Great service very happy, my bike arrived and had slight marking from delivery not ride Lev’s fault but ED was straight on the Case of sorting me out, bike was put together great and performs great would definitely recommend anyone who is wanting to make a purchase, thank you again
30 mars 2022
Omdöme utan inbjudan
Very professional and on time delivery…
Very professional and timely delivery from Ed. He showed me how to use the Eovolt 4 bike with detailed explanations. Highly recommend RideLEV.
26 mars 2022
Omdöme utan inbjudan
Very pleased with the service.
26 mars 2022
Omdöme utan inbjudan
Exceptional service
I placed my order after speaking with Ed on the phone, he gave me a dispatch date of 3-5 working days. I was happy with that, about 10 minutes after I'd placed the order he phoned back and said I could have my bike the next working day. Buzzing obviously... the bike was delivered within 20 hours of me placing the order and Paul walked me through the controls. Exceptional service and aftercare. Thanks Ed
14 mars 2022
Omdöme utan inbjudan
Initially I wanted to go to a bike shop…
Initially I wanted to go to a bike shop to get my first electric bike, for advice, future repairs and servicing. I’ve now found out there is a new way of doing things. After many online reviews and YouTube videos were digested I had settled on a Tern and the only one available to that time was on Ride LEV. I’m glad it was as the following experience was seamless. Ed from Ride was in touch that day to arrange delivery and have a chat. The bike was delivered to my work address, the technician was in touch to arrange the set up the next day. Throughout this I had WhatsApp updates. Brilliant service.
P.s I like the bike as well.
4 mars 2022
The best service ever and one of the…
The best service ever and one of the best company you could shop with thank you
4 februari 2022
Omdöme utan inbjudan
Communication was above and beyond…
Communication was above and beyond expectation. Very pleased with my order that was perfectly packed. 10/10 all the way. Thank you.
22 januari 2022
I needed some tyres fast and I got…
I needed some tyres fast and I got them! I even got a call when my tyres were dispatched, as they knew how much I needed them. Great service
21 januari 2022
Excellent service choice
Excellent service choice, sourcing and procuring E-bike with print and efficient delivery
14 januari 2022
Omdöme utan inbjudan
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