Poor customer service - couldn’t reach anyone via phone, instant chat or email. When I did receive a response they stated it was too late & my order was already dispatched. I had still not received an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really happy with my SIM only deal. Was a little hesitant at first having read reviews on here but SIM arrived quickly and got a really good deal. Would have given five stars but found it tricky to ta... Se mer
I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Se mer
Företaget har svarat
Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.
Kontaktuppgifter
20 Lindred Road, BB9 5SR, Nelson, Storbritannien
- 0300 373 0590
- customerservices@rewardmobile.co.uk
- rewardmobile.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 11 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Waste of time
Waste of time, attempted to buy a new EE Sim Only contract but it kept rejecting bank / card details and wants me to fill out everything again from step 1, after filling everything perfectly! I've tested this with two separate banks and checked info thoroughly so there's something wrong with the website, or at least with the contract I'm attempting to order. That's an hour of my life I'll never get back.
"Payment error.
There was a problem when verifying your card, please check your details and try again.
Your card has not been charged."

Svar från Reward Mobile
Outstanding customer services
Outstanding customer services. Dealt with queries promptly. iPhone 15 was delayed due to stock shortage kept me upto date with information regularly. They have the best phone deals and very reliable.

Svar från Reward Mobile
Unbeatable Value and can’t be matched !
Very Pleased, Got a contract with EE for 100gb for less than £15 per month 😃 You can get similar deals for around this price but they have restricted speeds. Going through reward mobile is was completely unrestricted speeds. Sign up went smoothly and I transferred my number over to EE. You can’t get this price even going to EE directly !!

Svar från Reward Mobile
Easy to use website
Easy to use website, really good prices on the bundles. Quick delivery of the phone

Svar från Reward Mobile
Great communication and service…
Great communication and service delivered

Svar från Reward Mobile
Good customer service
Ella working on the online chat and phones was amazing, so quick and helpful - made a stressful situation 100 times easier!

Svar från Reward Mobile
Highly recommend Reward Mobile.
Great service from the day I placed my order. A very professional customer service team who kept me fully updated on my order. More than happy with the service i received.

Svar från Reward Mobile
The delivery was so fast and my iPhone…
The delivery was so fast and my iPhone came in perfect condition.

Svar från Reward Mobile
Worst experience in terms of mobile provider
I have been reassured by Reward Mobile that the line cancellation was being sorted after I cancelled the order within cooling off period and stil receiving a bill. That was two weeks ago. I get another bill reminder today from EE saying that the line is now suspended and will be passed onto debt collector if not paid. Obviously not sorted despite me never using their services and cancelling the purchase within the cooling off period. Spoke to customer service and the note on the account says-line manager involved. That was two weeks ago. Poor.

Svar från Reward Mobile
supposed to receive a phone nearly a…
supposed to receive a phone nearly a month ago never sent phone didn't replay to any emails, waited on the phone for an hour when cancelling the contract - they said fine but still waiting for confirmation.
Regarding reply I tried that 4 times - Went with another company (town & country) who have got it sorted in 2 days
There is no chance I have put the review against the wrong company it was under my wife's name Victoria Branston but it could be an affilliate of yours under the banner reward mobile I have submitted extra info to trust pilot

Svar från Reward Mobile
Great price and easy website to setup
Easy website and best price I could find for what I wanted

Svar från Reward Mobile
Exceptional customer service
Exceptional customer service. Easy to navigate sign up. Speedy response and received the phone in less than 24 hours. Really impressed so far and wouldn’t hesitate to recommend for a competitive deal.

Svar från Reward Mobile
Soldiering on
My experience has been made perfect for me by your easy no fuss approach appreciating and understanding the simple needs of all care givers within the community ,acknowledgement-shown to lesser unsung heroes soldiering on .

Svar från Reward Mobile
Excellent above an beyond communication…
Excellent above an beyond communication top notch

Svar från Reward Mobile
Perfect experience
Great service. Speedy delivery. Everything delivered as it should be. And not to mention an excellent deal.

Svar från Reward Mobile
iPhone 15
Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any discount. It’s such a relief there are companies who are not all about greed

Svar från Reward Mobile
Making it easier to follow on there…
Making it easier to follow on there website

Svar från Reward Mobile
Very good service well organised and…
Very good service well organised and knowledgeable staff they go over your contract and answer any queries

Svar från Reward Mobile
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