Revolution Laundry UK Omdömen 

Machine à laver en panne malgré un règlement CB .
Un homme très désagréable au téléphone SAV qui n'écoute pas les clients, ni les remarques, mais qui possède la vérité universelle qui n'engage lui....qui s'énerve facilement....
Revoir les modalités de recrutement de certaines personnes particulièrement cet homme vraisemblablement névrosé qui n'aime pas son job......
C'est tout le sentiment qu'il laisse à ses interlocuteurs ......

Service clients incompétent

I've used the machines at Holyhead Morrisons three times now. It just about freshens up teeshirts, socks and leggings, but it does not remove stains from pillowcases, sheets or any major stain on anything. This makes me want to cheat and put more powerful washing powder into the machine, but I know this is against the rules and I haven't done so as yet.

I don’t get how it can be called Revolution when it’s really not an updated machinery,
There’s no way to see if the machines are in use or even not working that day, you just have to lug to washing round with you and hope for the best and i guarantee when you get there someone’s just minding there own damn business folding the clothes in the front of the machine likes there’s not a que of people waiting to use. You ask it to send you an email of receipt and 5 minutes before it’s done, you hardly ever receive that. Why they have 2 washing machines and only 1 tumbler dryer is beyond me because they checked the revenue I bet the dryer takes more because I’m always standing in a bloody que waiting for it!!

So unless you’ve got spare 3 hours to kill just to use a machine for 30/45 mins I really would not bother

Comme indiqué je suis les instructions. Au moment de payer, règlement pieces en panne. Je retourne à ma voiture chercher un billet de 10€ pour une machine à 5€. Je glisse le billet et pas de rendu de monnaie !?
Juste en dessous en petit : ne rend pas la monnaie !!!
C'est du vol, organisé ?
Jappel le sav et on me trouve pas de solution bien évidemment......

Comme indiqué je suis les instructions. Au moment de payer, règlement CB en panne. Je retourne à ma voiture chercher un billet de 10€ pour une machine à 7€. Je glisse le billet et pas de rendu de monnaie !?
Juste en dessous en petit : ne rend pas la monnaie !!!
C'est du vol, organisé ?

The machine only accepted card contactless payment but no internet so couldn't do the wash. Help line kept me holding on until I gave up waiting. Then when I rang back recorded message had changed to "ring back in office hours" even though I was ringing in office hours
Online help was equally useless as telephone number given to report no internet connection didn't connect.

Linge propre,mais qui n'était pas très sale. J'ai dû nettoyer le hublot extérieur avec une microfibre que j'avais par chance dans ma voiture

J ai d ailleurs pris des photos

Took a mattress topper for washing. Came out barely wet and still dirty. Doubt it has any detergent in and hardly any water in the cycle. I watched - the door didn't even get wet inside. 43 mins - I should've smelt a rat as my home LG eco wash is over an hour and the deep clean washes are several hours. Waste of £11.

Initially I wasn't happy, but then realised my mistake. Wash was good and quick, nothing fancy. Then I loaded the drier, BUT, didn't shut the door properly so even though the dryer started it didn't heat up! Did another 15 mins and it got super hot. Would recommend if stuck, but check the washers first as some may be used for stuff other than clothes...

Loaded machine and scanned QR code which took me to a website that did not load. Customer service phone number rang but limited opening hours so no help whatsoever. What a waste of time. Left with my laundry still dirty. I've got better things to do.

Wish I could have given it zero stars. Took my duvet for what I thought would be a "proper" wash.

1/ Looking through the glass door just after machine started and my duvet now appears to be covered in dog hairs!

2/ After 20 minutes and still no sign of any detergent despite instructions not to add my own!

3/ Came back to machine 10 minutes before end time and luckily the one dryer on the site has finished it's cycle so all looking good. Waited 30 minutes for someone to empty their dryer to no avail. Phoned helpline to be told there was nothing to be done. Yes, if the person using the dryer wanted to then they could leave their drying all day before emptying machine. Had to take wet duvet home to squeeze into home dryer.

Won't be using this outfit again.

2 stars for running water through the washing and drying it for £11 wash plus £14.99 drying.
The washing don't smell nice though and still dirty.
I think they must use water at a detergent!
Total waste of money. Won't use again...
Find a launderette with a washing service. Thought this self service washing facility we would be more convenient which it is but not fit for purpose.

Do not use this laundry service, it is the worst I have ever used and for the price it charges is ridiculous. I payed £11 for the 20kg machine and it didn’t clean anything, all the clothes still dirty and the machine wasn’t even full. If I could give minus reviews I would.

Leclerc Coulanges impossible de laver. Mon linge obligé de téléphone deux fois rien carte qui fonctionne pas aucun entretien sale a fuir

I recently attempted to use the laundry machines provided by Revolution Laundry Services Rhosneigr, but unfortunately, they were not operational. I reached out to the local Facebook page for our campsite, where we frequently stay during our holidays, to see if anyone else had encountered similar issues. Several users responded, confirming they had experienced the same problems.

I made multiple attempts to contact Revolution through email, chat, and phone, but did not receive any response. Despite reaching out during their advertised hours, I found myself without any response at all. This lack of communication is quite concerning, especially since washing can get stuck in the machines, leaving customers unable to retrieve their belongings.

Overall, this experience has been quite disappointing, and I would be hesitant to use Revolution Laundry Services in the future or recommend them to others. Beware if you choose to use their services!

A fuir !!!! Lavage moyennement efficace, et que dire du séchage!!!!. Même avec la température au max, le linge sort froid et encore humide. Le concept est nul je trouve et les " concepteurs" sont bien entendu au courant

Unfortunately, regardless of the service provider and all good intentions of making life a little easier for those without or temporarily without a washing/drying machine, Revolution machines are not up to standard! More than once now we have been in a situation where we have had to use street machines. A window cleaner had just stuffed a washing machine with dirty cloths; presumably soiled with cleaning chemicals and on another occasion, animal hairs! It seems the machines are a mecca for doing the jobs people will not do at home!
Improve maintenance and regular cleaning of machines.

Awful service. I am without my own laundry machines, and given that launderettes have almost disappeared, this seemed a viable option.
I had washed my clothes and always wary of what was used previously by others.

When I went to use the dryer, it seemed to be that despite the machine turning, no heat was generated. I had put on for a couple of cycles but to no avail. Afterwards, I saw the seal for the dryer hanging on the door of a washing machine.

I collected my stuff into bags and drove to other site in Strood.
The other site, despite being late, had two people before me waiting for the tumble dryer. I placed my stuff in and after 15 minutes a noticeable difference in drying had taken place. I needed the appliance one more time and it was done.

Naively, I believed that reporting this problem to Revolution Wash would both a thank you of informing them about the non working machine and a refund for the money lost/spent at the first site.
The responses were not nice at all.
I described the location as in Strood near the garage (There is a Shell fuel garage there, a repair garage and car wash).
I was told to supply the address so, I used the website of Revolution Wash and copied the post code of their site from that address. The ping pong correspondence then denied there was a machine there or I had given the wrong address. I supplied the address from their website and offered to supply photos taken that night of their machine. All were rejected. I have the geolocation, Google Satellite image and location that clearly matches my description and original photos that were denied.

All in all - no repair, no apology and no refund.
They know full well that people lose money on what is an expensive process. Like many awful businesses, they blame the consumer and deny responsibility.

I did inform the woman (Lucy) in the correspondence that I would warn others.

This could easily have been resolved with a less defensive posture and an acceptance that the customer might actually have a legitimate complaint.

For the money lost - it amounts to the equivalent of a breakfast out. To view customers so poorly and with utter contempt, so that the company can hold onto this money.

People using these services cannot for reason or another, have a washing machine. So, they are least able to throw money away and spend hours standing in car parks next to petrol stations.

Awful awful awful

Absolutely disgusting, I am a disabled person and I use those machines to clean my bedding and other items every week, yesterday March 13th 2025 I went to do what we, my son and I do load the machine and wait for it to be finished, and when we got back all of my washing was taken, reported to the police, they emailed him back saying they have no cctv cameras and they take no responsibility for customers items, so why aren’t they telling you that the CCTV cam LOGO STICKERS they have on the machines are just to deceive you, to make you think that your belongings are safe, as far as I’m concerned it’s FALSE advertising, the email they sent us said they’re not responsible and that the door is only locked whilst washing (derrhhh) ) obviously! and they completely ignored me when I asked why not give customers a code so that only they can open the door when it’s finished, and if people take the piss then, they should get a txt saying in their time is up and that the doors will unlock itself, that way they wouldn’t lose business and we wouldn’t lose our property, companies often fix things when they’re not broken, but when things are really broken it’s us the public who has to fit the bill. Utter disgrace, immoral and out of order. And why allow reviewers when people’s opinions don’t count for nothing. As long as it’s not happening to you right!!!