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RevelationHealth Omdömen 8

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TrustScore 2.5 av 5

2,6

Butik med vitaminer och tillskott
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Företagsinformation

  1. Butik med vitaminer och tillskott

Skrivet av företaget

Revelation Health provides therapeutic-grade supplements, organic foods, healthy home products, and natural body care, using only the safest ingredients, approved and utilized by our network of physicians across the country. These exclusive product lines include True Cellular Formulas, CytoDetox, Systemic Formulas, PureForm Omegas, NuMedica, Complimentary Prescriptions (SFI), SFI, Prescript-Assist, Interplexus, BodyBio, Radiant Labs, Simple Life Mom, Remedy Link, Stevita, and many more. We’re pleased to provide our customers only the highest-quality products to confront the maze of new millennium diseases threatening the health of our nation. We specialize in creating natural support strategies for weight loss, diabetes, thyroid disorders, low energy, chronic pain, and digestive challenges.

Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

8 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 1 av 5 stjärnor

Not to be trusted

Not to be trusted. They sell your private data to third parties.

1 januari 2025
Omdöme utan inbjudan
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Svar från RevelationHealth

Thank you for your feedback, Joel.

We’ve thoroughly reviewed our records and couldn’t find an order or customer account under your name in AU. We reached out to you to request additional information, such as an order number or email address, so we could investigate further and assist you. However, you declined to provide these details.

The email you provided is not a valid email: 5trustpilot@blankrobots.com

Without this information, we’re unable to verify any purchase or interaction with our company. If you did make a purchase or have any specific concerns, we’d be happy to assist you—please email us at support@revelationhealth.com so we can look into this further.

Customer satisfaction is very important to us, and we want to ensure any valid concerns are resolved.

Thank you for your understanding!

Betygsatt 5 av 5 stjärnor

Great Service

Been buying from them for awhile, even though I order from Canada my stuff arrives fast and in great condition.

15 februari 2024
Omdöme utan inbjudan
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Svar från RevelationHealth

Great to hear, Nick! Thank you for the compliment!

Betygsatt 2 av 5 stjärnor

Subscriptions never signed up for

Automatic subscriptions never signed up for, shipping takes forever and you pay a small premium for insured delivery (automatically added if you don't opt-out). This company is sneaky, although I've gotten what I ordered, but not in a very timely fashion. Doesn't inspire much confidence.

20 februari 2024
Omdöme utan inbjudan
Logotyp för RevelationHealth

Svar från RevelationHealth

Hello Philip!

On our product pages, we provide two purchase options. Firstly, we have a Subscribe & Save option which offers a discounted price and is displayed in bold print. Secondly, we offer a One Time Purchase option for those customers who do not wish to be enrolled in a monthly subscription.

It's important to note that we do not auto-enroll our clients into monthly subscriptions.

At checkout, we also provide expedited shipping options for those who require it. Additionally, if you prefer not to insure your package, you can simply toggle the switch on the Route Package Protection option.

Betygsatt 1 av 5 stjärnor

What changed? Buy Somewhere Else....

I have been buying from Revelation Health for years without problems. However, today was very different. I ordered a product. After the order, I noticed that I had a subscription to another product that I didn't remember starting. I cancelled the subscription. Then I got a credit card alert from my bank that a Revelation Health transaction was declined. I called the bank and the bank said that it was denied on the merchant's end. That didn't make sense to me. I tried to call Revelation Health at 830AM EST, but they weren't open yet. I emailed them instead.

Then I got what I consider to be a very "not nice" email back from them. The email claimed that I was in the "practice" of starting and cancelling subscriptions. Just to be clear, this is not my "practice." They gave me some history regarding my purchases and subscriptions. I can see how they might think that I was doing that. However, it would have been better customer service to actually contact me and discuss the issue, rather then just arbitrarily cancelling my order with no contact or explanation, leaving me to sort through the problem with my bank in complete confusion. I'm not sure what has changed at Revelation Health, but at this point it seems like it might be a good idea to find other places to buy supplements. I recommend that you stay away from this business until they change the way they handle relationships with long time clients.

Their reply confirms my review. Buyer beware.

15 februari 2024
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Svar från RevelationHealth

Hi Jarib!

Upon review, we noticed some irregularities associated with your account that suggest possible subscription cancellation abuse.

We understand that circumstances can change, and we're here to assist you with any concerns or inquiries you may have. However, it's important for us to maintain fairness and integrity within our subscription system to ensure the best experience for all our customers.

I have reviewed your subscription history and email threads between you and our customer service team. It appears that multiple orders were created and then canceled shortly after using the discounted subscription pricing.

As a result, we've had to cancel your recent order. We sincerely apologize for any inconvenience this may cause you. If you have any questions or would like to discuss this further, please don't hesitate to reach out to our customer service team.

Thank you for your understanding and cooperation in this matter. We value your support and hope to continue serving you in the future.

Betygsatt 1 av 5 stjärnor

Wow, defective products and negative customer service

Wow, do not purchase from this webstore, I just did and regretted it immensely. I got some supplements that were available elsewhere anyways on this site, and when the products arrived, their SEAL WAS BROKEN. Fine, annoying, but it can be remediated, just send me ones that had not been tempered with - then when I emailed their customer support, their snarky support staff kept blaming everyone and saying that the products are SAFE to take even with the SEAL BROKEN! And they urged me to take the products with the broken seal. I can understand trying to save a few bucks, but trying to get someone to risk their lives with potentially tempered with products to save themselves from sending out a new product? That is a new low. I wish I had seen how low the reviews were on this site before purchasing, because now I understand why. And when I told them that I wasn't ok with that, they then referred me to their "director" of operations, who kept the snark up and told me quote, "they provide great customer service" and in bold letters, THEY DON'T MAKE THE PRODUCTS, so it's not their problem to fix, yeah lady, I don't care who makes the products, I paid you money, you send me defective products, so now make it right. They then made me jump through hoop after hoop, I would have given up on dealing with them had they not made me so mad that such a fundamental product defectiveness issue, they couldn't just be a good company and do the right thing, they had to get all nasty. Anyways, won't be buying from them ever again, and I advise you not to either.

19 december 2023
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Svar från RevelationHealth

Thank you for providing the order number and information.

I have reviewed your order and email thread. We had sent you a replacement and explained that the manufacturer, Systemic Formulas, uses a natural glue for the child safety cap. This glue often causes the inner seal to lift when the lid is pressed down and removed. As a distributor, Revelation Health does not formulate, encapsulate or seal the bottles.

We had offered to send you a replacement or issue a refund, and you requested a replacement bottle. If you are not comfortable with this type of seal, we suggest that you consider sourcing minerals from a different manufacturer.

We are sorry to hear that you were not satisfied with the explanation provided, but our customer service team was polite and gracious in handling your inquiry.

Betygsatt 2 av 5 stjärnor

I live in Canada and I am extremely…

I live in Canada and I am extremely upset because I had asked the company Revelation Health to send my order through the regular postal system which would have saved me more than $30.00 in fees.
Instead of that they used Fedex that charged me $48.15 for an order of $121.93. This is totally outrageous and I will never order from that company again!

6 oktober 2021
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Betygsatt 3 av 5 stjärnor

Goods finally arrived, but poor customer service

Ordered some stuff from States for delivery to UK - it eventually arrived after a long time.

My email enquiries went unanswered.

Looked at delivery small print, which stated there would be no refund if the goods didn't turn up. With future orders, I will pay the extra for insurance.

I think you can trust this company, but they need to get their act together with customer service.

24 augusti 2021
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