Hi Juniper,
We take all user feedback very seriously, as we work incredibly hard to build a platform that genuinely helps job seekers.
We have thoroughly checked our database and payment records, and we have absolutely no record of an account, interaction, or purchase under your name or any similar details.
Furthermore, all of our transactions are securely processed through Stripe, an industry-leading merchant processor that automatically sends an invoice and email confirmation the moment a purchase is made. If a legitimate purchase had been made and you were unsatisfied for any reason, you would be fully covered by our generous, no-questions-asked refund policy outlined in our Terms of Service.
We take accusations of being a "scam" very seriously, especially given our excellent merchant reputation. If you genuinely used our platform, please reach out to us directly at hello@resify.ai with the email address you used to register, and we will investigate and resolve this immediately.