This is a wonderful product, love the separate bags and different colours making it really easy to find items when needed. Instruction sheets are easy to read with just the right amount of facts.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Planning for remote travel and the unexpected that may be thrown your way is difficult! This swag takes most of that thinking away, leaves enough room for augmentation if needed. Has a bunch of info... Se mer
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A very comprehensive pack of necessities for many types of accidents and health issues . Something I have needed for a long time, it will live in my car. It was delivered very quickly after purchasi... Se mer
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The rescueswag is a very comprehensive product. It contains everything you could possibly need in the event of a snake or spider bite and the instructions are easily understandable. I hope I never h... Se mer
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Företagsinformation
Om rescueswag.com.au
Skrivet av företaget
100% owned and operated by Royal Flying Doctor Service (Queensland Section)
Why shop with Rescue Swag?
Support RFDS Queensland
100% of profits go towards supporting RFDS (Queensland Section) deliver vital healthcare and services to people in regional, rural, and remote communities.A product like no other
Our innovative Rescue Swag first aid kits are dust and waterproof and can even be turned into an emergency sling or immobilization device.30 day returns as standard
We offer all our customers easy returns for up to 30 days post purchase.Excellent customer service
Our Australian based support team are always ready and happy to help, whether you have a product enquiry or need to resolve an issue.Fast Australia wide shipping
We send all our parcels via Australia post with tracking and offer express shipping options across the country.Australian owned and operated
Our kits are assembled right here in Queensland.Rescue Swag. The most multi-talented First Aid kit on the Planet
Skrivet av företaget
- We're committed to your safety wherever you are!
- Rescue Swag was founded to enable independence for Adventurers. We believe in living with mindfulness, passion and the spirit of exploration. We live it with our families, our mates and our loved ones. Above all else we believe in being safe wherever you are, whatever you do. That’s why we developed Rescue Swag. Our commitment to you is to provide the highest quality and most affordable First Aid Kit available using Australian made medical products with a minimum shelf-life of two years. Money-back, no questions asked, Guarantee.
Kontaktuppgifter
12 Casuarina St , 4008, Brisbane Airport, Australien
- sales@rescueswag.com.au
- rescueswag.com.au
4,7
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från rescueswag.com.au
Hi Lisa
Thank you for your review. We’re really glad to hear the cap is working well for you and that it arrived quickly. Thank you for your support.
The Rescue Swag Team
The product was exactly what I wanted
The product was exactly what I wanted, the service was excellent.
23 mars 2026
Svar från rescueswag.com.au
Hi Rae
Thank you for your review. We’re so glad to hear the product was exactly what you were looking for and that you had an excellent experience with our service. We really appreciate your support.
The Rescue Swag Team
Svar från rescueswag.com.au
Hi Michael
Thank you for your review. We’re pleased to hear everything was smooth and that you’re happy with the quality of our products, thanks again for your support.
The Rescue Swag Team
This is a wonderful product
This is a wonderful product, love the separate bags and different colours making it really easy to find items when needed.
Instruction sheets are easy to read with just the right amount of facts.
Tegan was amazing, she was friendly and professional. And provided fast communication.
8 mars 2026
Svar från rescueswag.com.au
Hi Di
Thank you for your review. We're thrilled to hear that you’re loving your purchase.
It’s also wonderful to hear your feedback about Tegan, we’ll be sure to pass this on to her, your kind words will mean a lot.
We truly appreciate you taking the time to share your experience. Thank you for your support.
The Rescue Swag Team
Svar från rescueswag.com.au
Hi Sharon
Thank you for your review. We're so glad to hear that you think it's the best first aid kit you’ve purchased, that means a lot to us.
We truly appreciate your support and are grateful you took the time to share your feedback.
The Rescue Swag Team
Cattle yard injury
Had to use it two days after it arrived to attend to cattle kick bloody hand injury. Didn’t have other emergency equipment until then.
12 mars 2026
Svar från rescueswag.com.au
Hi Patricia
Thank you for sharing your experience. We’re glad our kit was there when you needed it and hope the patient is okay. Your feedback highlights the importance of being prepared, and we really appreciate you taking the time to let us know.
The Rescue Swag Team
Double check addresses
It took me over 2 weeks to get the product because someone wrote the incorrect and incomplete address. I could get no assistance from auspost but my son-in-lAw could check because his business post things often and he was able to find out more than I could. I haven’t opened it because it is a gift for my daughter and now I’ll have to send it on to her; I was hoping to give it to her when we dropped in a week or so ago. She lives 6 hours away. So I’m hoping she’ll love your product but my experience was frustrating and I was sure it wasn’t going to get to me.
3 mars 2026
Svar från rescueswag.com.au
Hi Pam
Thank you for your feedback. We’re sorry to hear about the frustration caused by the delay.
After reviewing your order, we can confirm the address used for shipment was exactly as entered at checkout. Once an order is dispatched, we’re unable to amend delivery details, as Australia Post delivers strictly based on the information provided.
While we understand the timing was disappointing, particularly as this was a gift, delivery issues with the carrier are unfortunately outside of our control. For this reason, we do ask customers to carefully check address details before completing their order.
We’re pleased to hear the parcel has now arrived and hope your daughter loves the product.
If you need any further assistance, please contact our team at sales@rescueswag.com.au.
The Rescue Swag Team
Svar från rescueswag.com.au
Hi Greg
Thank you for your review. We’re thrilled to hear you’re happy with your purchase and that you appreciated the prompt service and quality of our products. Thank you for your support.
The Rescue Swag Team
The parcel arrived within the time…
The parcel arrived within the time frame they said it would . And thank you for the extra items . It was a nice added surprise ! 5 stars ‼️
8 mars 2026
Svar från rescueswag.com.au
Hi Inez
Thank you so much for taking the time to leave a review, we really appreciate it.
We’re so glad to hear your parcel arrived within the expected timeframe.
Thanks again for your support.
The Rescue Swag Team
express delivery, isn't
Paid extra for express delivery. It took them a several days to ship the items.
3 mars 2026
Svar från rescueswag.com.au
Hi Peter
Thank you for your feedback. Upon reviewing your order, we can see it was placed on 3 March at 10:30 am.
Our team processed the order promptly, within an hour of placement. However, it missed our same-day shipping cut-off and was dispatched on 4 March.
Delivery was attempted at your nominated address on 5 March, but as no one was available to receive the item, it was sent to your local post office for collection. This follows Australia Post’s standard procedure when a customer has not requested the item be left in a safe place if unattended.
We understand it can be frustrating when items don’t arrive in line with expectations, and we apologise for any disappointment caused by this experience.
The Rescue Swag Team
Svar från rescueswag.com.au
Hi Maree
Thank you for your review. We’re glad to hear you were happy with the service and delivery, and that you’re satisfied with the product. We appreciate your support.
The Rescue Swag Team
Great service.
5 mars 2026
Svar från rescueswag.com.au
Hi Glenn
Thank you for your review. We’re really pleased to hear you had a great experience and appreciate you taking the time to share your feedback.
The Rescue Swag Team
Great idea and love ours
24 februari 2026
Svar från rescueswag.com.au
Hi Leeanne
Thank you for your review. We’re so glad to hear you love your purchase and truly appreciate your support.
The Rescue Swag Team
Svar från rescueswag.com.au
Hi Greg
Thank you for your review. We’re thrilled to hear you feel this was such a worthwhile investment and truly appreciate your support.
The Rescue Swag Team
Good General Purpose Kit
Service was excellent. Contents seem comprehensive for a general purpose First Aid Kit. Good to know individual modules are readily available, if needed. Add some reassurance for my general life.
1 mars 2026
Svar från rescueswag.com.au
Hi Ivor
Thank you for your review. We’re delighted to hear you’re happy with your purchase and our service. Your support means a lot to us.
The Rescue Swag Team
Svar från rescueswag.com.au
Hi Peter
Thank you for your review. We’re so glad you find the product useful for your outdoor travels and are happy to support such a fantastic cause. Wishing you many more great adventures.
The Rescue Swag Team
30 years as a Ranger and Firefighter
I spent 30 years as a Ranger and Firefighter with the NSW National Parks and Wildlife Service
The snake bite and burns kit is perfect for a first responder and first aider
18 februari 2026
Svar från rescueswag.com.au
Hi Chris
Thank you for your review, and for your 30 years of service as a Ranger and Firefighter with NSW National Parks and Wildlife Service. That’s an incredible contribution. We really appreciate your feedback and are glad to hear the Snake Bite and Burns Kit is a great fit for first responders and first aiders. Thanks again for your support.
The Rescue Swag Team
Svar från rescueswag.com.au
Hi Mark
Thank you for your review. We're really pleased to hear you found our service helpful when a problem arose. We appreciate your feedback and your support.
The Rescue Swag Team
Amazing & versatile 1st aide
Amazing & versatile 1st aide. We purchase ours for when we travel. Ideal for hikers & campers.
18 februari 2026
Svar från rescueswag.com.au
Hi Josephine
Thank you for your review. We're thrilled to hear you find our first aid kit amazing and versatile. It's great to know you find it perfect for hiking and camping. We appreciate your support, happy adventures.
The Rescue Swag Team
My peace of mind kit
Arrived on time as promised, I'm a senior and I travel alone interstate every year. It is a perfect set up for me covers any accidents.
20 februari 2026
Svar från rescueswag.com.au
Hi Trevor
Thank you for your review. We're so glad to hear your Peace of Mind Kit arrived on time and gives you confidence while traveling. We appreciate your support and wish you safe travels every year.
The Rescue Swag Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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