RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having the ability to chat and get all my questions answered so quickly, have my appointment set up, and having the rep provide me with all of my insurance information was amazing. The service was gre... Se mer
Företaget har svarat
After I found the information I needed it was very easy to have an appointment scheduled with RepairPal. Nyasha was my chat contact and she did an excellent job of taking care of my Problem. Carl Den... Se mer
Företaget har svarat
I had a great experience with Nyasha.. she was very helpful and concerned with my car issues and helped with my appointment and gave me information I needed to be aware of. Great customer service.
Företaget har svarat
Företagsinformation
Skrivet av företaget
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Kontaktuppgifter
2261 Market Street #4705, 94114, San Francisco, USA
- feedback@repairpal.com
- repairpal.com
4,6
Utmärkt
142 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great and helpful representative
Lori was very friendly and made me feel valued and helped me to get my service appointment scheduled right away.
2 april 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thanks for the awesome feedback, Angela! We're so glad you felt valued and got your appointment scheduled quickly. That’s exactly the experience we aim for!
Lori was great
Lori was great, explained my problem, and she was able to get me an appointment right away. Very professional and courteous
27 mars 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thank you for the awesome review, Diane. We are thrilled to hear that Lori was able to assist and make the process easy for you. We are always here for you!
Fast Service
Bre, made me experience quick and easy. She got my information and scheduled my appointment for me. Even gave me a fast appointment then I was requesting.
26 mars 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thanks for your review, LaTasha! We’re happy Bre made scheduling a breeze for you.
Very easy to get info and a live person…
Very easy to get info and a live person quickly responded.
24 mars 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
So happy to hear that, Clinton! We're always here for you and your car!
great customer service
great customer service, very easy using the chatbot. helped me with all of my questions and got me an appt for my truck on the spot.
24 mars 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thank you for the awesome feedback, Felix. We are thrilled to hear our team was able to assist and made the process easy for you.
it seemed so easy to set an appointment
17 mars 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thanks for the love, Darren!
Very punctual and helpful.
12 mars 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Love to hear it! Thanks so much Mica.
Great Experience
Lori was great. She answered all my questions and easied my concerns. Found my policy and explained what I needed to do.
11 mars 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Hi John! Yay we're so glad Lori was able to answer your questions and ease your concerns. That's what we're here for. Thanks for the 5 stars!
Thermostat replacement
Thermostat replacement
03/06/2025
You said the replacement of a thermsstst on my 2014 Buick Verona would be 65% for the part and 35% for the labor Thermostat was $29.08 and labor was 213.36. You were totally wrong.
6 mars 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Hi Janet! If you’ve had work done at one of our affiliated shops and used our estimator, we can help! The good news is that we stand behind the estimates provided by our estimator so if you believe the pricing wasn't accurate, we'd be happy to review the charges and make things right.
Our estimator considers OEM parts and follows the manufacturer's suggested retail price, along with labor costs specific to our network of trusted shops in your area.
Please email us at operations@repairpal.com with any relevant documentation, and we’ll begin our investigation. We look forward to assisting you!
setting up the online service…Use the Chat feature
setting up the online service appointment was pretty easy when I responded to the Chat help. Finished in a couple of minutes.
26 februari 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thanks so much for the review! We are so happy to hear the process was easy. That's our goal!
Lori is AWSOME!!!!
Lori was very helpful and resourceful and patient as I was Working through some decisions, and I truly appreciated her patience and understanding. I would definitely recommend this app communication to others. As I was pleasantly surprised with the quickness of responses.
24 februari 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thanks a ton for the kind words, Mesia! We're so glad Lori could help you out and make things easier. We really appreciate your recommendation and look forward to servicing you in the future.
Lori was very helpful
23 februari 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Glad to hear that, Jim! We're always here for you and your car.
Quick and understanding service from…
Quick and understanding service from Lori!
23 februari 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
We are stoked to hear about the service you received from Lori! Thanks for the love, Amariah!
Super fast service and very polite 👌
Super fast service and very polite 👌
20 februari 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Yay! That's what we like to hear. Thanks for the review, Krystal!
Oil change and tire check
The chat session to schedule my appointment was fast, efficient and use of the "Golden Girls" meme was cute:-)
19 februari 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thanks for the awesome feedback, JC! We're so glad everything went smoothly—and we're definitely team Golden Girls around here!
Fast and friendly service!
The correspondence was friendly, accommodating, and helpful!
18 februari 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
We’re so happy you loved it, Walter! Thanks for the great review!
Super helpful and easy
18 februari 2025
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Thank you for the love! Your feedback truly brightened our day!
Repairpal estimate is worthless
Repairpal estimate is worthless. They gave me an estimate of max $140. I scheduled appt through repairpal with Precision Tune. The diagnosis was exactly what was on the on estimate. The actual charge was almost $500. I should have gone to my regular repair shop. Will never use repairpal again...it's useless.
25 november 2024
Omdöme utan inbjudan
Svar från RepairPal, Inc.
Hi there!
We would like the opportunity to investigate this further and see how we can turn your experience around. We're sorry that you were left with a negative impression and assure you that this is not the experience that we strive for. Please reach out to us at operations@repairpal.com to get that research started along with any documentation that you have from your experience. We look forward to hearing from you!
Svar från RepairPal, Inc.
That is our goal when it comes to car repair—fast and easy. Thank you for the amazing feedback, Sierra.
Calyx was excellent
Calyx was excellent - she was helpful and funny.
3 november 2024
Omdöme utan inbjudan
Svar från RepairPal, Inc.
We are stoked to hear about your experience with Calyx! Thank you for the support, PT.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.