Repairly Omdömen 

143
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I broke a new Samsung S9 and Repairly fixed for me perfectly. The model had only been released a few weeks beforehand so they had to order a part in, but this arrived the next day. Several other c... Se mer

Betygsatt 2 av 5 stjärnor

Phone repair took 25 hours not the advertised 3 and a half hours. Communication was confused with one set of comms telling me repair was complete and out for delivery and another telling me engineer... Se mer

Betygsatt 5 av 5 stjärnor

Put in my request for a diagnosis around 11am. Picked up between 12 and 1 and returned just after 2pm with constant comms throughout the transaction. Amazing.

Betygsatt 5 av 5 stjärnor

My iPad screen cracked when it fell off the kitchen worktop. Although it still worked the crack was getting bigger and small pieces of glass could be felt on my fingers. After contacting Apple for a... Se mer

Företaget har svarat

Företagsinformation

  1. Telefonreparatör

Informationen kommer från olika externa källor

Repairly offers on-demand phone and tablet repairs. Simply order online and a Repairly Representative will collect your device, take it to be repaired and return it within just a couple of hours. Backed by top investors such as VirginMedia, Liberty Global and Techstars.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

143 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(143)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Asked to have my Ipad Pro 9.7 repaired …

Asked to have my Ipad Pro 9.7 repaired given a cracked screen and what I initially got back was a botched up job where the top end of the screen was not functioning. Credit to them, they asked for a second chance and they delivered an excellent job the second time round hence moving from 1 to 4 stars.

24 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Hey Zenon, thanks for the feedback!

Yes sometimes devices slip through our quality control procedures. As you are probably aware our team have reached out to you and we are collecting the device right now to bring in for a Warranty re-repair :)

We look forward to bringing your device back to awesome working condition.

UPDATE 26/01

Hey Zenon,

You now have your device repaired and back with you, how did we do? :)

Thanks
Repairly Operations Team

Betygsatt 5 av 5 stjärnor

My iPad screen cracked

My iPad screen cracked when it fell off the kitchen worktop. Although it still worked the crack was getting bigger and small pieces of glass could be felt on my fingers.
After contacting Apple for a quote on fixing this, I was not given a definitive answer. Repairly was easy to navigate and once I identified my problem, my iPad was collected and returned within the timescale indicated. It was also returned with a film cover over the screen which I haven’t removed.
Does what it says on the tin, definitely recommend them!

23 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Thanks Angie!

Glad we were able to provide a solid, reliable experience for you and glad you liked the plastic cover!

Betygsatt 5 av 5 stjärnor

They repaired my phone very quickly.

I booked online at around 9pm to have the phone collected the following morning. It was repaired and the battery fully replaced within a few hours, and returned within the working day. They also offered very quick response by email and even follow-up support. I would definitely use them again.

16 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Thanks for the kind words, we look forward to working together again soon!

Betygsatt 5 av 5 stjärnor

Great service and quick

Great service and quick! The Engineer did everything asked and phone was back in hours with real apple parts.

12 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

:)

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Picked up from my office and returned within a few hours. Would highly recommend.

12 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Thanks Jackie, glad we glad this back so fast!

Betygsatt 5 av 5 stjärnor

Repairley redeemed

So after my last 2 reviews which wasnt good at all repairley have finnaly redeemed themselves💪🏻 Was promised by tom that my pad could get repaired and returned the same day so today 9th jan 2018 my pad was collected at 9.00am by 11am my pad was returned and its like brand new😅 screen is replaced and sealed firmly in place home button is fresh and working perfectly and the whole device is running smoother than ever 😉 a simple case of third time lucky, was told the problems before were due to a rogue engineer which repairley are not going to use again , im so happy for repairley that i can write this nice review so thanks guys for restoring my trust in you and returning my pad like brand new much appreciated and all the best for the future 🙏🏻😄😄😁😄😁😄😁😄😁😄😄😃😄😄😃

9 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Haha thanks Lee, glad we got this sorted in the end!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service - booked late one night and tablet collected the next morning and returned five hours later. Its my son's ipad and he is very pleased - went to school in the morning and got home to new glass! Now to teach him not to leave it wide open where he or someone else is going to to tread on it!

8 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Haha thanks Wendy, really appreciate your feedback here :)

Betygsatt 3 av 5 stjärnor

Booking system fail

I booked and paid for a repair on 31st December and booked a slot on 01 Jan via Repairly’s own online system. That evening I was told it was a mistake and I should not have been allowed to book a repair on NY day. I had to have the repair on 2 Jan instead, but the courier turned up at my house at a time I hadn’t picked and it just happened to be chance that I was home. Given the whole idea of the service is for busy people needing a quick turnaround I felt like this wasn’t good enough.

That said ; the repair itself was done in 8 hours and seems to be fine.

4 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Hey Zara,

Apologies for the booking error on the site, is all sorted now!

Also, apologies for the courier being slightly late, but we a glad the repair seemed to be fine ;)

Betygsatt 5 av 5 stjärnor

UNREAL

Unreal! Super speedy pick up & delivery within 2 hours. My screen was completely destroyed even on the button and it looks like a new phone now. Beyond happy with the service. Prompt, professional, perfect. I'll be recommending Repairly to all my friends. Catch ya later 🤠

3 januari 2018
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Haha thanks Koral!

Betygsatt 4 av 5 stjärnor

Fast turnaround...

Turned around within a few hours which was great, though they did try and pick up/ drop off my phone from another address for some unknown reason

30 december 2017
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Hey Rob,

Thanks for this, and apologies for the address confusion!

Betygsatt 5 av 5 stjärnor

Great Service

Quick service, tracking info updates swiftly, very good repair job and good communication. Highly recommended

25 december 2017
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

:)

Betygsatt 5 av 5 stjärnor

Great Service

They collected my phone exactly when promised and returned it repaired 5 hours later - couldn’t be better.

25 december 2017
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

THANKS ROGER!

Betygsatt 5 av 5 stjärnor

Brilliant service!

Brilliant service! Super easy and quick turnaround, definitively will be recommending this to friends in need. Thank you!

24 december 2017
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Thanks Linn, we look forward to meeting your friends!

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service - fixed my iPad Air for a good price and picked up & dropped off super fast. Thank you so much!

14 december 2017
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

No worries, thanks for choosing us V!

Betygsatt 5 av 5 stjärnor

Made up with the service I received …

Made up with the service I received from Repairly! From start to finish the whole process was seamless, and as if by magic my iPad reappeared within 5 hours door to door. Hurrah!

7 december 2017
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Thanks Imran!

We are trying to make the repair process seamless ;)

Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service, very quick response from the customer service team. The phone was picked up and return within two hours! Our whole company use repairly.

7 december 2017
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Haha thanks Kajsa, two hours is pretty awesome :)

Betygsatt 5 av 5 stjärnor

5th December 2017

5th December 2017
I thought these guys were excellent. I had a badly smashed phone screen. They arrived on time and delivered the phone back to me in under two hours. Money well spent. Really good value. Luckily, my son has just smashed his phone too so I'll be getting it repaired through Repairly.
Very good all round. Alex

5 december 2017
Omdöme utan inbjudan
Logotyp för Repairly

Svar från Repairly

Great, thanks Alex, we look forward to fixing your son's device also :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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