Me cobraron $94.95 (Factura #2067192) por un plan que jamás quise contratar. El mismo día que vi el cargo envié un correo electrónico a su equipo de soporte solicitando la cancelación inmediata y... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm happy with how quickly my rental history appeared on my credit reports. You also have the option to use Klarna in order to pay over time when initially signing up. This is extremely helpful especi... Se mer
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Highly effective and easy to use. The signup process was simple, and the team handled verification quickly. My rent began reporting shortly after, and I’ve already seen a positive impact on my credit... Se mer
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In just one week, after signing up, my credit score went up 27 points as soon as rent reporters put the account in my credit report. Rent reporters also appears as a 7+yr old account on my credit re... Se mer
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Företagsinformation
Skrivet av företaget
RentReporters helps renters build credit by reporting their on-time rent payments to the major credit bureaus. Our mission is to ensure renters get credit for the payments they make every month - creating access to better financial opportunities.
Kontaktuppgifter
24 Corporate Plaza, #180, 92660, Newport Beach, USA
- 626-737-6100
- rentreporters.com
3,7
Medel
95 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Greed, Lacking Compassion, Unfair
Greedy and difficult to work with. I previously used rent reporters and was thankful for their service, but since I moved out in August, I reached out and let them know I'd like to cancel, then attempted to online, but it didn't work. Finally after a few more months I was tired of the charge and cancelled and verified. It was over, but I asked for a partial or full refund for the 9 months where they did not provide me any reporting service and they were aware I did not have a rental during some of that time. Their team lead, Jacquelyn, responded with a quote from their policy and even after she knew of my life events, she had no mercy, kindness or compassion- she just followed up with their need to hold policy based on the greed they have in running a business. It's sad.
It was tacky, unprofessional and lacks being a great customer support experience. She spent paid time on the clock looking into my situation, but could have more easily just refunded me half or all at my request for not using their services or even a credit of those months towards future use of their services, but no creative solution was found and she held firm on their greedy, uncompassionate service.
20 maj 2025
Omdöme utan inbjudan
Svar från RentReporters
Hi Drew,
We’re sorry to hear that you’re unhappy with how your refund request was handled, and we appreciate the chance to respond.
We understand that you moved out of your rental in 2024, and we notified you at that time that a move-out had been reported and that your subscription would remain active unless action was taken on your part. As a subscription-based service, we rely on customers to formally submit cancellation requests.
Our records show that we did not receive a cancellation request until May 2025, at which point your account was canceled.
We took the time to thoroughly review your situation and provided a detailed explanation as to why a refund could not be granted under our policy. While we understand this outcome was disappointing, we strive to apply our policies consistently to ensure fairness for all customers.
Please know that our intent was never to be unkind or unprofessional. Our team is committed to respectful, transparent communication even when the resolution may not be the one a customer is hoping for.
We appreciate your feedback and regret that you felt unsupported during this process. We’ve also reached out to you by phone and email in hopes of connecting directly, and we remain available if you’d like to continue the conversation.
Sincerely,
RentReporters
Buyer Beware
First of all, you can never talk to anyone in person. Secondly, if you go through the online chat before you actually sign up, they're very nice and tell you what you want to hear. After I signed up however, they sang a different tune. When I requested a refund, they referred me to the fine print of the contract. As a result, I lost over a $100 here and would caution you against signing with them. Unethical and dishonest business in my experience.
22 februari 2025
Omdöme utan inbjudan
Svar från RentReporters
Hi there,
We’re disappointed to hear about your experience and would like to take a closer look.
Please email us at customercare@rentreporters.com with the email address you used to sign up so we can review your account in detail and address your concerns.
We look forward to hearing from you.
RentReporters
Scam
I signed up, paid $119.00 got email stating my address is listed as commercial and can not be used, they will not call the landlord to verify anything, I canceled my account and asked for a refund. Do not use this place
30 januari 2025
Omdöme utan inbjudan
RentReporters.com is a complete scam…
RentReporters.com is a complete scam that preys on unsuspecting customers. Here's my frustrating experience:
I signed up for their service using my ITIN number, which they initially accepted without issue.
When I submitted my documents for verification, they suddenly claimed they do not accept ITIN numbers - after already taking my $50+ payment.
Despite their error and misleading sign-up process, they refuse to provide a refund, hiding behind vague "terms of service".
I've been trying to resolve this for TWO MONTHS, and they have been completely unresponsive.
The most infuriating part is their bait-and-switch tactic: accepting my application with ITIN, taking my money, and then refusing service without a proper refund. Their customer service is non-existent, and their business practices are unethical.
Save yourself the headache and money - avoid RentReporters.com at all costs!
2 december 2024
Omdöme utan inbjudan
Svar från RentReporters
Hi Husnain,
We are disappointed to hear about your frustration—we know how important it is for you to have your rental history reported, and we want to help. We are required to adhere to reporting requirements set by the credit bureaus, and in this case, we weren’t able to validate the documents provided, which is why we could not move forward.
We’d appreciate the opportunity to clear up any confusion and work toward a resolution with you. We look forward to hearing fro you.
RentReporters
If I cam give zero stars I would prefer…
If I cam give zero stars I would prefer that! They randomly charge my card. Even after a Payment has been paid. I haven't seen a score increase. And it's been almost a year now. I received an email saying some fees would be waived. But I was still randomly charged. SCAM SCAM SCAM. DO NOT WASTE YOUR TIME. I'm hoping for some resolve from the company or I will pursue resolved by other means.
7 december 2024
Omdöme utan inbjudan
Svar från RentReporters
Hi Sheree, We’re sorry to hear about your experience. Please email us at customercare@rentreporters.com with the email address you used to sign up so we can review your account and address your concerns.
We look forward to hearing from you so that we can clarify and resolve any issues.
RentReporters
Rent
Rent on your credit report is important rather your trying to boost your credit or just have rental history to be able to get in to good homes or even buy a home and this is a good app to provide that history
23 oktober 2024
Omdöme utan inbjudan
Svar från RentReporters
Hi Virgil, Thank you for your review! You’re absolutely right—having rent reported can make a big difference when it comes to boosting your credit or building a solid rental history. We’re glad to hear you’re finding the app helpful in achieving your goals. If you need anything else, we’re here to help!
Best,
The RentReporters Team
COMPLETE SCAM
Complete scam my score did not increase one bit. Idc what anyone says if they were legit 2 years of rent history added to my report should definitely up my score but it didn't even go up A point... I didn't even know it was on my report didn't get an alert or anything which means they are no one to credit bureaus... bug waste of money. Put a support ticket in calling them tomorrow
18 september 2024
Omdöme utan inbjudan
Svar från RentReporters
Hi Joseph,
We are disappointed to hear about your experience and appreciate you sharing your feedback.
Adding two years of rent history can positively impact your credit score, but various factors may influence the final outcome. We’d like to work with you to clarify this and resolve any issues you may have encountered.
We have tried to reach you by phone and email, and we look forward to hearing from you soon to discuss.
Best regards,
RentReporters
Scam and Discrimination
This is a SCAM. They continue to hold my application fee ($94.95) despite them telling me the day prior that my home is ineligible for their service! On 10/31/23, I signed up. on 11/1/23, they told me my home is ineligible. On 11/2/23, I asked them to reconsider, and they said no. Also on 11/2/23, they charged me. On 11/3/23, I asked for my money back. On 11/7/23, they told me I'm too late to cancel. I canceled within two days (they require seven days max, so I was well within their guideline). They have violated their own terms of use and thus have discriminated against me. Avoid them at all costs!
7 november 2023
Omdöme utan inbjudan
Svar från RentReporters
Hi there,
We are disappointed to hear about your experience and appreciate you taking the time to share your feedback. We understand your frustration regarding the enrollment fee. Please know that eligibility for reporting your rent payments is contingent upon the ability to validate your lease details. If your home was found to be ineligible—perhaps due to the type of property or an inability to provide the necessary documentation—this may have affected your refund request. We aim to make these policies clear in our terms and on our website.
If there is anything we can do to assist you today, please reach out to us directly with any additional questions, and we’d be happy to help.
Best regards,
RentReporters
I am a landlord the tenant paid late…
I am a landlord the tenant paid late but paid within the month so rent reporters would mark it as paid and onetime becasue its paid within 30 days like a creditor . this is not accurate the rent was late and i am not a creditor so no landlords should consider anything rent reporters report thus not accurate also they give you a choice 1 paid and paid on time or 2 not paid so it doesnt really matter when it is paid it could be 100 days later but to them it will be marked paid and paid on time .... thus rent reporters is a scam
12 augusti 2023
Omdöme utan inbjudan
Svar från RentReporters
Hi there,
Thank you for sharing your feedback. We understand your perspective regarding the reporting of late rent payments. However, the guidelines for reporting are determined by the credit bureaus, and all three follow the same standards for what constitutes a late payment. As a reporting agency, we are contractually obligated to adhere to these rules.
If you have further questions or concerns, please feel free to reach out, and we’d be happy to discuss this with you.
Best regards,
RentReporters
Scam
Scam. They advertise a code to waive the $95 signup fee and then charge you for it anyway, hiding the stipulations in an email that will go to your junk folder. Then they give you the runaround when you ask for a refund until you’re outside the time limit to be “eligible.” Extremely dishonest company.
9 juni 2023
Omdöme utan inbjudan
Svar från RentReporters
Hi there,
We’re sorry to hear about your experience and appreciate you bringing this to our attention. It’s possible that the special offer you signed up for required enrollment in RentCheck to waive the $95 setup fee. If RentCheck enrollment wasn’t completed after signing up, this could have led to the full fee being charged.
Regardless, we’re committed to making things right. Please contact us at 626-737-6100 or reach out via chat using the email you used to sign up, so we can take a closer look at your account and resolve this for you. Your satisfaction is important to us, and we look forward to hearing from you.
Best regards,
RentReporters
STAY AWAY!
STAY AWAY!!
They will continue to charge your card and there is no way to Cancel online. You have to call them but this has still not resulted in any change or refund.
I called in 3 times with no change they've charged my card for months and still haven't seen any refund.
1 maj 2023
Omdöme utan inbjudan
Svar från RentReporters
Hi there,
We are disappointed to hear about your experience and appreciate your feedback. As a subscription service, we strive to make the cancellation process as easy as possible for our customers, offering multiple ways to cancel. We apologize if there were any delays in communication and any frustration this may have caused.
Please reach out to us directly with the email or information you used to sign up, so that we can look into your account history and resolve your concerns. We look forward to hearing from you.
Best regards,
RentReporters
This is a scam
Very upset. I requested to cancel my account beginning of November before they charged me. My account never was closed. They make it impossible to cancel your own account. You have to contact them and then they dance around your request offering you free months. This site didn’t increase my credit. Constantly said my rent was disconnected. Waste of money and time. Then they had the nerve to say I’m not able to be refunded because of their terms and conditions.
10 januari 2023
Omdöme utan inbjudan
Svar från RentReporters
Hi there,
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We aim to make the cancellation process as easy as possible by providing multiple ways for our customers to cancel. If your cancellation request wasn’t handled in a timely manner, we sincerely apologize.
It’s possible that your refund request may have come outside of our refund window. If you could please contact us directly with the email or information you used to sign up, we’ll be happy to look into your account and find a way to address your concerns to your satisfaction.
Best regards,
RentReporters
First off i cant believe that no one…
First off i cant believe that no one has written a review for rent reporters on trust pilot.FOR THE SITE IS WELL TRUSTED.Great customer service from employees like brittany to management like Sergio. So let me be the first to say that once my rent was reported within 10 days it went up 40 points!!!It's not a provram,it's not a scam,its easy and it works!!!THANK God for rentreporters and those who work there.God bless all of you.
1 januari 2022
Omdöme utan inbjudan
Svar från RentReporters
Hi there,
Thank you for taking the time to share your experience and for being the first to leave a review on Trustpilot! A 40-point increase in just 10 days—what an amazing result! We appreciate your kind words about Brittany, Sergio, and our team.
We’re grateful to be part of your credit-building journey, and we truly appreciate your trust and for sharing your experience with us.
Best regards,
RentReporters
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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