Non-existent customer support
Non-existent customer support. No phone line. When I raise an inquiry via email, though it claims to get back to you within 24 days, I never get a reply. Impossible to contact customer service. Their live chat directed me a real person to WhatsApp. But that ‘human’ only knew how to say, “Hi, how may I help you?” Then disappears for a day without addressing my problem. And then ‘he’ would come back to the chat and say, “…I’d be happy to look into this for you.” And then disappears again. I’m about to be homeless soon. As if renting in London isn’t stressful enough. I’m so fed up with all the human as well as non-human incompetency, I’m thinking of packing my bag and leaving this country for good.
Also as part of my application, I’m a student receiving funds from my family support side, I’m asked to submit proof of having £70,000 in savings. Company shares, dividends, fixed deposits not accepted. Who in their right mind would keep that amount in savings?? And if I have that much money to spare, I’d probably be rich enough to buy a property instead of going through all this nonsense.
23 augusti 2026
Omdöme utan inbjudan