Great shoes advertised. Ordered two pairs - only one pair arrived. Zero response from my emails / photos. I would not recommend this company as it appears there is no customer service to rectify probl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used this company before and can confirm that they are very efficient in keeping me informed of every stage of the order being processed. My shoes arrived very quickly and are just perfect.
Bought suede slip'on loafers Excellent! Been buying them for over half a generation, first sold from Chums then latterly Cotton Traders! Half price! Delivered in a coupla days! couldn't be more imp... Se mer
I am very pleased with the shoes I purchased here. They are comfortable, well-made, and look great. They fully met my expectations and are very comfortable to wear. I will definitely return in the f... Se mer
Företagsinformation
Skrivet av företaget
Grab yourself a bargain and visit Rennaclothing.co.uk - Outdoor clothing and footwear from many different brands. We have everything you need from hats to shoes and everything in between! Huge selection of items, Men's, Women's and Kids clothing available. We also sell accessories and camping equipment.
Kontaktuppgifter
Renna, Middle Engine Lane, NE28 9NT, Newcastle, Storbritannien
- contact@rennaclothing.co.uk
- rennaclothing.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 13 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love these boots
Love these boots, they are my second pair and so happy with them, just so comfortable and will be ordering some more, thank you. Great company would definitely recommend

Svar från rennaclothing.co.uk
Very pleased with my purchase and will…
Very pleased with my purchase and will use this company again.

Svar från rennaclothing.co.uk
Good
Updates are done well. Due to nye etc the updates didn't happen but delivery was quick. Courier just left parcel outside front door without ringing bell. I was out so could have asked them to leave elsewhere. Items for well and are great quality.

Svar från rennaclothing.co.uk
Would not rate this company at all…
Would not rate this company at all cheap boots,3 weeks if emails and ringing them for a return label for a refund and nothing absolutely appalling,I'll be in touch with fraud

Svar från rennaclothing.co.uk
Excellent service & product
Excellent service & product. Good price & prompt delivery, would use again

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Amazing spoke to the company about a…
Amazing spoke to the company about a issue with my order getting help and fixed the issue straight away

Svar från rennaclothing.co.uk
Complete scam
Complete scam , took my money said despatched, sent me evri tracking details , boots did not arrive , tried tracking called evri they said it was a fake tracking number and they had not had anything from this company , tried calling , emailing , whattsapp, no replies , had to escalate to my bank and eventually they refunded me re YOUR REPLY my bank got me my refund after all my messages and phone calls the only reply I got from you was to lie to me and tell me my parcel was definitely on its way and even supplying a tracking (fake ) number and then when you saw this review 20 days later ? You ignored god knows how many whattsapp and emails

Svar från rennaclothing.co.uk
Changed star rating
Ordered a pair of boots, they were too small. I have contacted them numerous times via email, WhatsApp and rang them as I need to send them back. Still waiting for a returns label to send the boots back, that were delivered a week ago. Your customer after care is awful. Reading some of the reviews I have noticed others have struggled to contact you. Why should we be asking for a returns label so we can get a refund? Don't have to do that with other companies you just use their returns portal to generate your return and get a label/QR code to return your item. I've changed the number of stars for experience to 3 as you did contacting me within 24 hrs but I had to send numerous WhatsApp and emails regarding customer service to get a response from you. You just need to change your returns policy to QR code so the customer can print their own label rather than having to contact yourselves.

Svar från rennaclothing.co.uk
Positive Shopping Experience
I received good quality boots at a bargain price. Shipping was fast and reliable.

Svar från rennaclothing.co.uk
Do not order from this company
Do not order from this company, could be a scam!!!
I placed an order on 17th September which I haven’t received. I’ve emailed, called and sent a message on Facebook & haven’t received a response.
Very poor!!!!!

Svar från rennaclothing.co.uk
Poor customer service
Order arrived but as item doesn’t fit would like to return it. No response from company when asking for returns information (Website says contact them for returns so no information provided in package). Have tried to contact almost every day since receiving order.

Svar från rennaclothing.co.uk
Was able to purchase an item I couldn’t…
Was able to purchase an item I couldn’t buy from regatta shop

Svar från rennaclothing.co.uk
EFFICIENT
Goods I wanted were in stock at a reasonable price. Website was easy to navigate and ordering straightforward. Delivery speedy and tracking simple. Couldn't fault anything.

Svar från rennaclothing.co.uk
Excellent delivery time and sandals as…
Excellent delivery time and sandals as described very nice they are too. Thank you.

Svar från rennaclothing.co.uk
I have tried to contact you twice via…
I have tried to contact you twice via email to arrange for return of item as too big!! no response at all from you!!

Svar från rennaclothing.co.uk

Svar från rennaclothing.co.uk
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