Great communication, clear guidelines of what could and couldn't be included in the skip, really easy to book and the lady on the phone was really helpful in aiding us decide what size skip we would r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hello! Feedback is all good! Easy to order, for a good price. Arrived when you said it would. Your advice for the size of skip I needed was correct. I called you when it was ready for collection and y... Se mer
Quoted price did not include VAT. Skip arrived on time but returning it was tortuous. Told it would be picked up in the next 3-5 working days at any time so had to wait in until it was eventually coll... Se mer
Efficient service, initial call were helpful explained how everything worked. All sorted in minutes. After reviewing my waste again called to asked for a 8 yard skip. After a minute or so they cam... Se mer
Företagsinformation
Skrivet av företaget
REM Waste is a waste management company that manages your skip hire and grab hire waste needs. We cover the whole of the UK and predominantly service the commercial and construction market. We can provide you with an effective solution to dispose of your waste while saving you money on projects. Get in touch today to find out more out how our service can help you.
Kontaktuppgifter
Third Floor 207 Regents Street, W1B 3HH, London, Storbritannien
- 08008085475
- feedback@remwaste.com
- remwaste.com
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 36 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good and helpful service
The lady on the phone was really helpful and gave me all the information I needed. Also she confirmed they could deliver and the collect the skip on the requested days
22 april 2025
Svar från Remwaste
Thanks so much for your kind words! We're glad to hear our team member was helpful and got everything sorted for you, including confirming the delivery and collection dates. If you need anything else, just let us know!
Speedy call back
Speedy call back. Informative. Able to supply what was needed to be delivered and collected.
22 april 2025
Svar från Remwaste
Thank you so much for your kind feedback! We're really pleased to hear that you received a speedy call back and found the information helpful. It's great to know we were able to provide exactly what you needed, with delivery and collection all taken care of. If there's anything else we can help with in future, just give us a shout. We're always happy to help!
Excellent customer service
Excellent customer service - gentleman was really understanding and tried to be accommodating as much as possible given we have an Easter Weekend
19 april 2025
Svar från Remwaste
Thank you for your lovely feedback! We’re so pleased to hear that you received excellent service. It’s great to know our team member was understanding and did all he could to accommodate you, especially over the busy Easter weekend. We really appreciate you taking the time to share your experience – it means a lot to us! If you need anything else in the future, don't hesitate to reach out. We’re here to help!
Theresa’s customer service was…
Theresa’s customer service was excellent! She communicated clearly, provided great clarification, and made the entire process quick and easy. Truly a pleasure to deal with. Highly recommend
16 april 2025
Svar från Remwaste
Thank you so much for your kind words! We're thrilled to hear that Theresa provided you with such excellent service. Clear communication and a smooth experience are exactly what we strive for, and it’s wonderful to know she made that happen for you. We’ll be sure to pass along your praise—she’ll be so happy to hear it! Thanks again for the recommendation and for choosing us!
Very good very efficient and the…
Very good very efficient and the gentleman on the float phone it was very knowledgeable
15 april 2025
Svar från Remwaste
Thank you so much for your lovely feedback! We're really pleased to hear that you found the service efficient and that our team member on the phone was knowledgeable and helpful. We’ll be sure to pass on your kind words to him – it’ll mean a lot. If there’s anything else we can assist with, just give us a call. We're always happy to help!
Svar från Remwaste
Thank you for your kind words! We're so pleased to hear that you found the team friendly and helpful – that’s exactly what we strive for. If there’s anything else we can do for you, don’t hesitate to get in touch. We really appreciate your support!
Ive used REMwaste twice
Ive used REMwaste twice and on both occasions they where prompt and professional in their service and delivery/removal of the skip. I shall be happy to use them again when I need a skip.
25 mars 2025
Omdöme utan inbjudan
Svar från Remwaste
Thank you so much for taking the time to leave such a thoughtful review! We're delighted to hear that you've had a positive experience with us on both occasions. Providing prompt and professional service is what we aim for, so it’s brilliant to know we’ve delivered on that. We truly appreciate your continued trust, and we’ll be here whenever you need us again!
Very quick and easy to make the booking…
Very quick and easy to make the booking and Charlene was extremely helpful and pleasant
3 april 2025
Svar från Remwaste
Thank you so much for your lovely feedback! We're thrilled to hear that the booking process was quick and easy, and that Charlene was able to assist you so effectively. We’ll be sure to pass on your kind words to her – she’ll be delighted! If you need anything else in the future, don't hesitate to reach out. We’re here to help!
Svar från Remwaste
We really appreciate your positive review! It’s fantastic to know that you found our service both accessible and of a high standard. We’re committed to providing excellent service every time, and it’s great to hear we’ve met your expectations. Thanks again for your support, and we look forward to serving you again soon!
I ill order my skip yesterday and tell…
I ill order my skip yesterday and tell him i need skip early in the morning they say to me yeah we can provide skip 9 o clock on job and i ill pay them £470 pound for 8 yard skip bt now 12 o clock amd still wating the skip and they say not sure what time this is their services never use again i thought if i didn’t pay i ill say cash is good for me i ill pay before for good deal bt they upset to me never ever use again and no one use my circles
1 april 2025
Svar från Remwaste
We’re truly sorry to hear about the inconvenience you experienced with your skip delivery. We understand how frustrating it must be to have been waiting longer than expected, especially after agreeing on a specific time. Please accept our sincerest apologies for the delay and lack of communication. We take your concerns seriously and would love the chance to make things right. If you could reach out to us directly, we’ll investigate what went wrong and ensure this doesn’t happen again. Thank you for your feedback, and we hope to restore your trust in our services.
The person who answered the phone could…
The person who answered the phone could not have been more helpful and polite
1 april 2025
Svar från Remwaste
Thank you for your kind words! We’re so pleased to hear that the person who answered the phone was able to assist you in a helpful and polite manner. Providing excellent customer service is something we value, and it’s great to know we’ve achieved that for you. If you need any further assistance, please don’t hesitate to contact us. We’re here to help!
Remwaste offers a professional and…
Remwaste offers a professional and efficient service, but my experience had mixed outcomes. While staff were helpful and skips were delivered on time, a lack of upfront information about restrictions led to issues. Cancelling within 30 minutes still resulted in a 25% fee, and the refund process was slow. Average experience overall.
5 mars 2025
Omdöme utan inbjudan
Svar från Remwaste
Thank you for your feedback. We're glad to hear the team were helpful and the skips arrived on time. Apologies for any confusion around the restrictions – we’ll work on providing clearer information in the future. We understand your frustration with the cancellation fee and the refund process, and we’ll aim to improve both going forward.
Arrived exactly as planned and picked…
Arrived exactly as planned and picked up on day that was arranged. Very happy with service
7 mars 2025
Omdöme utan inbjudan
Svar från Remwaste
Thank you for your lovely review! We’re thrilled to hear that everything arrived as planned and that the pickup went smoothly on the arranged day. It’s great to know you were happy with our service! If you ever need our help again in the future, don’t hesitate to get in touch.
Horrendous experience
Horrendous experience. This company is not genuine and the price hike is ludicrous. They are a broker and not a skip company as they might have you believe. They are not transparent with their pricing at all for non commercial customers and for what should be a £210 skip they charged £312 including VAT. Under trading standards they contravene two points yet refuse to accept the fact. Biggest advice would be to NOT use this company and find a local company as this is who they will use anyway. The companies they use are not aware of the price increase and certainly today were blamed by this company for their pricing increase yet when speaking to the local company they were displeased with this. STAY CLEAR
26 mars 2025
Svar från Remwaste
We're really sorry to hear about your negative experience and truly apologise for any frustration caused. We strive to provide clear and fair pricing to all our customers, and your comments are being taken on board to ensure we can improve moving forward. If you'd like to discuss this further or have any additional questions, please don't hesitate to get in touch directly. We genuinely appreciate your input.
Do as they promise
Do as they promise. Prompt delivery. Quick pick up. Friendly and easy to deal with. Always checking you are happy and keeping in touch.
27 mars 2025
Svar från Remwaste
Thank you so much for your kind words! We’re delighted to hear that you were happy with our service. We always strive to provide a smooth and efficient experience, and it's great to know we met your expectations. We look forward to working with you again in the future!
Skip
Booking was easy. The skip turned up on time and was picked up early at my request. No probs. When I spoke to the subcontractor it seems I could have got the same skip directly from them for £150 less. I feel a bit robbed but my fault for not shopping around.
14 mars 2025
Omdöme utan inbjudan
Svar från Remwaste
Thank you for your feedback! We’re glad to hear that the booking was easy and that everything ran smoothly with delivery and collection. We strive to offer competitive pricing along with a hassle-free experience, reliable service, and dedicated customer support. We appreciate your honesty, and if you ever need a skip again, we’d love the chance to provide even more value for you. Let us know if we can help with anything else!
On-time drop-off and collection
On-time drop-off and collection. The team was very helpful as I needed some last-minute changes and did it quickly and efficiently. Highly recommended.
21 mars 2025
Omdöme utan inbjudan
Svar från Remwaste
Thank you for your review! We’re glad we could accommodate your last-minute changes and ensure everything went smoothly. It’s great to know you were happy with our service. We appreciate the recommendation and hope to work with you again soon!
Excellent Skip Service…
Very pleased with the prompt service from Rem waste using a large skip. Polite and excellent driver who managed the very difficult entry to our drive. Excellent service.
18 mars 2025
Svar från Remwaste
Thank you for your fantastic review! We're so pleased to hear that you were happy with our prompt service and that our driver was able to navigate the tricky entry to your drive with ease. It’s wonderful to know you had an excellent experience with us. We truly appreciate your feedback!
Svar från Remwaste
Thank you so much for your kind feedback! We're thrilled to hear that you had an excellent experience all round. It’s always a pleasure to serve you, and we truly appreciate your support!
Svar från Remwaste
Thank you for your kind words! We're delighted to hear that you were pleased with our customer care and pricing. It's always our aim to offer both great service and value, and we're so glad we met your expectations!
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