Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have not been able to contact this company after lodging a claim. Does it actually exist? Have tried contact@ claims@ and info@ remediator.com and calling and waiting 2hrs with no result. I notice... Se mer

Betygsatt 5 av 5 stjärnor

Must say didn’t expect much but these blokes at remediator did exactly what was said checking an insurance policy I paid for that wasn’t worth the paper it was written on. Got back the money in my han... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I would like to say Remediator was extremely helpful in getting the insurance money I paid for a credit card that I should never of got. We had a few teething problems but I did get the information ri... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Pretty easy process, I didn’t need to do anything other then provided my I’d and track down my old loan documents which they don’t need just makes it quicker. Received a lot more money back then I wou... Se mer

Företaget har svarat

Företagsinformation

  1. Konsult
  2. Cashback-leverantör

Skrivet av företaget

Remediator is Australia’s newest consumer remediation service.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

367 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

They were fast efficient and got me a…

They were fast efficient and got me a great refund, my friends can’t believe it!
5stars!!!!!!!!!

9 november 2021
Logotyp för Remediator

Svar från Remediator

Thank you for sharing your experience John. Great to hear of your positive outcome and we are happy that you decided to use our service!

Betygsatt 5 av 5 stjärnor

Over the moon

I can't thank the remediator enough there service was professional, efficient and friendly.
I recieved my refund with no problems at all.
I would recommend their service to anyone
Thankyou once again guys really helped ☺

5 november 2021
Logotyp för Remediator

Svar från Remediator

What a great review Diane! Thank you for your kind words, it is great to hear that our work is appreciated, and we have passed your compliments on to the rest of the team.

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, refund payed very quickly. One very happy customer. Highly recommend remediator.

4 november 2021
Logotyp för Remediator

Svar från Remediator

What a great review Amanda! Thank you for your kind words, it is great to see your happiness with the outcome, and we hope you enjoy the refund.

Betygsatt 5 av 5 stjärnor

Not good enough

Service was ok but did not follow up on a lot of emails and questions I had.
If I had,ent been persistent I think I would be still waiting for my money.
Need to lift your game Remediator

3 november 2021
Logotyp för Remediator

Svar från Remediator

Thank you for your feedback Mark, we have passed this on to our team, and we will aim to do better going forward. Nonetheless, we hope the insurance refund compensated you for the wait experienced while we sought to secure this refund for you.

Betygsatt 4 av 5 stjärnor

Remediator was efficient and very…

Remediator was efficient and very prompt and professional

2 november 2021
Logotyp för Remediator

Svar från Remediator

We all work hard to seek remediation for our clients and we're glad to hear you had a positive experience. Thank you for the review, Delwyn!

Betygsatt 5 av 5 stjärnor

Service worked.

They were able to get me money from the bank for selling me insurance that was not really required.

2 november 2021
Logotyp för Remediator

Svar från Remediator

How good is that Daniel! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.

Betygsatt 1 av 5 stjärnor

Still waiting for you to get Suncorp

I am happy with the result you got with latitude
But I sent you email after email about Suncorp and their email they sent were they clearly stated they charged $900 plus dollars for these insurances but still haven’t heard anything back yet

1 november 2021
Logotyp för Remediator

Svar från Remediator

Thank you for your feedback Mark, we have passed this on to our team, and one of our Claims Specialists will review this and reach back out to discuss.
Nonetheless, we are glad to see that we achieved a successful outcome, and we hope that the success of our work trumps the inconvenience that you experienced.

Betygsatt 3 av 5 stjärnor

A lot of chasing them

Emails go unanswered and I've had to chase a few times (by phone), only to be told 'oh we haven't written to them yet', 2 months later because they apparently didn't have all the information needed by me, but I gave all that was asked at the beginning.

1 november 2021
Logotyp för Remediator

Svar från Remediator

Thank you for bringing this to our attention, Emma. We have relayed this to the team, and we will aim to do better going forward. Nonetheless, we hope the insurance refund compensated you for the wait experienced while we sought to secure this refund for you.

Betygsatt 5 av 5 stjärnor

I want money pls

27 oktober 2021
Omdöme utan inbjudan
Logotyp för Remediator

Svar från Remediator

Thank you for the review! Are you interested in our services? If so, all you need to do is fill in the short eligibility check form on our website (it will take you less than 1 min) and our friendly Refund Specialist will give you a call and walk you through the process - https://www.remediator.com/eligibility-check.

Betygsatt 5 av 5 stjärnor

Was very pleased with my refund

Was very pleased with my refund. The process was very easy, straight forward and quick. Would definitely recommend them

26 oktober 2021
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Svar från Remediator

What a great review Danny! We are glad to hear you had a positive experience with Remediator. Thank you for using our service!

Betygsatt 1 av 5 stjärnor

Not much help at all.

First off experience seemed great all documents and required paper work dealt with promptly. Now it’s been 3 month for one claim and 2 on the other and I haven’t heard anything back. Have requested updates on two occasions and never get a reply now. Starting to wonder if it’s a scam.

22 oktober 2021
Omdöme utan inbjudan
Logotyp för Remediator

Svar från Remediator

Thank you for bringing this to our attention.

Remediator was established in 2020 in response to the findings of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. We are focused on delivering fairness for Australians and we strive to secure refunds as quickly and efficiently as possible.

This review appears in our records as an organic source, as such, we are not able to track your details. We apologize for this inconvenience and in order to sort this out we kindly ask for you to contact us:
1800 984 707
claims@remediator.com

Meanwhile, we have relayed this to the team, and we will aim to do better going forward.

Betygsatt 5 av 5 stjärnor

This was such an easy process

This was such an easy process. I got my answer within 2 days, and my refund for services paid within the week. I highly recommend it

22 oktober 2021
Logotyp för Remediator

Svar från Remediator

Thank you for your kind review, Kim! Our aim is to keep the process as quick and simple for our clients as possible, and it is great to see our processes showing results!

Betygsatt 5 av 5 stjärnor

Trouble free

Trouble free, informative and very helpful smooth process.
Thanks alot

22 oktober 2021
Logotyp för Remediator

Svar från Remediator

Our pleasure Dale. Thank you for sharing your experience and for your kind review. We hope you enjoy the refund!

Betygsatt 5 av 5 stjärnor

The process was quick & easy & I had a…

The process was quick & easy & I had a good outcome within weeks.
Definitely recommend Remediator.

21 oktober 2021
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Svar från Remediator

How good is that Kimberley! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.

Betygsatt 5 av 5 stjärnor

Remediation stayed in contact

Remediation stayed in contact. They did all the hard yards of tracking and delivering. Efficient and easy to work with. Job well done!

19 oktober 2021
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Svar från Remediator

Glad to hear you had a positive experience Shirley. Thank you for using our service and for your kind words.

Betygsatt 4 av 5 stjärnor

very easy quick outcome friendly…

very easy quick outcome friendly service hassle free

19 oktober 2021
Logotyp för Remediator

Svar från Remediator

How good is that Gregory! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer