Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have spent a lot of money with Relr in the past and loved all of the products. My recent order has not been fulfilled and left me circa £100 out of pocket. I have emailed 3 times, messaged tw... Se mer

Betygsatt 1 av 5 stjärnor

I have used these for years. I pay for membership to get free shipping and exclusives for the brands. Ordered a parcel from a gift card that my dad got me before he passed away - obviously this has so... Se mer

Betygsatt 5 av 5 stjärnor

These clothes are so great! I own quite a few now because everything I've ordered fits really well & is super flattering for me as a mid-size (12-14) girl. They are super wearable because they are s... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely love all of the creative designs that make so many lovely outfit options. 🥰✨💖 I am 34 and was looking for some inspiration and direction that also had quality, comfort, and class! 👌 My f... Se mer

Företaget har svarat


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

468 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 26 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Faulty item received

Faulty item received. I followed your return and refund policy and emailed your customer service team, but I have yet to receive any response. It’s extremely frustrating to be ignored, especially as a first-time customer who expected a basic level of support. I’ve emailed twice and still no reply.
I’m still waiting to return the order but do not feel it’s fair to pay for a return when the item is faulty and then have a further cost deducted due to returning a faulty item.
I expected more and better quality.
Extremely disappointed and would not recommend due to poor customer service.

6 maj 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hi,

I'm so sorry to hear this! We clear our inbox daily and regularly check our spam folder, so I'm really sorry to hear this. Please can you email charlotte@elrstyle.com directly so we can take a further look into this for you.

Best wishes,

Charlotte @ RELR

Betygsatt 1 av 5 stjärnor

The hyped up body suit was a huge…

The hyped up body suit was a huge disappointment! Don’t bother if you are a large chested girly!

10 juli 2024
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hi Mary,

So sorry to hear you were disappointed with your purchase - reviews make such a difference to small business' like ours, so it's a shame you felt it necessary to leave a 1 star review due to personal preference. We do hope you can see from other reviews how highly our products are rated, so we apologise that they weren't to your taste.

Best wishes,

RELR

Betygsatt 1 av 5 stjärnor

Horrendous customer service

I love everything that RELR stands for and I love following Emily on Instagram. The clothe are beautiful and great sizing.

However, the customer service is shocking. I had to email about a return I had made and they asked for proof of postage (which I sent). They then told me that they couldn't refund as there was only one parcel on the receipt.
After lots of back and forth, being ignored, I clearly outlined the two parcels on the receipt and FINALLY they confirmed that there was proof of postage there. If I hadn't of sent that and given up, I would have lost £100 due to the incompetent customer service member.

This was my first time using RELR and due to this experience I will never use them again. The customer service team clearly need training on how to read a proof of postage receipt.

Horrendous experience with the customer service team. If you use the company, hopefully you don't need to send anything back.

7 maj 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hi Sophie,

We're so sorry to hear of your experience. This is not our usual high standard, as we hope you can see from our previous reviews, delivering a great customer service is something really important to us. I can see from your conversations with our team, Charlotte has apologised for the human error that occurred, and processed a refund straight away for you. As there was no reply from you, we had hoped this had resolved the issue, so we're sorry to see a 1star review has since been left.

Again, we truly do apologise for any inconvenience caused Sophie, and would love to have you back as part of our RELR community in the future.

Best wishes,

Team RELR

Betygsatt 5 av 5 stjärnor

The best of the best

The quality, care and customer service of this brand is genuinely unrivalled.
You can tell it’s a brand by women, for women, from all the thought that is put into their clothing to make you feel incredible.
I never feel better than when I’m wearing RELR - a customer for life.

3 maj 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hey Ann!

Thank you so much for such a lovely review - we are so pleased to hear how happy you are as a customer! So pleased to have you here on our brand's journey ❤️

Betygsatt 5 av 5 stjärnor

My favourite brand ever

My favourite brand ever! I have at least 17 bodysuits from RELR & I love them all. I have co ords, trousers, leggings and bodysuits. Before Emily founded RELR I had completely lost myself when it came to clothes and wore the same baggy things to hide my body. Now I embrace it in RELR clothes and feel amazing.

Emily is amazing, Charlotte is amazing on customer services and nothing is ever too much trouble. Cannot recommend this brand enough and I rave about it to anyone who’ll listen. While it’s not the cheapest you definitely get what you pay for and the quality is second to none so worth every single penny. Thank you all so much! <3

1 maj 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hey Christie!

What a lovely review! We are so pleased to hear how happy you are as a customer! So pleased to have you here on our brand's journey ❤️ We're so pleased to see you love both the service you have experienced, as well as the products you have received! To hear RELR has helped you find yourself again is just amazing - thank you so much for your support xx

Betygsatt 5 av 5 stjärnor

Confidence, happiness and quality

If you are like me and used to or still dress in black leggings and a hoodie through every season, please stop and look at this brand. They are true to what they say and every item is “made to make you feel good”. I have discovered RELR ( then ELR ) about 4 yrs ago when they first started and thought it was an advertisement scam but took the risk and made my first order, I haven’t looked back since! I am proud owner of over 50 odd pieces (if not more) from this brand, including the famous shorts and body suits! Everything is worth the money for the quality and confidence it will give you! I now enjoy dressing my body and going on holidays because each piece makes me feel fearless and gives me the confidence I’ve never knew I had, I always get compliments on my outfits, so if you want to feel good and look good just make the first or 100th order and just enjoy!

30 april 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hey!

Thank you so much for such a lovely review - we are so pleased to hear how happy you are as a customer! So pleased to have you here on our brand's journey ❤️

Betygsatt 5 av 5 stjärnor

I can’t speak highly enough of RELR

I can’t speak highly enough of RELR, literally own over 15 bodysuits now and the quality is amazing! Charlotte on customer service, WOW! I had ordered yet another bodysuit that somehow was delivered to another address ( no issue, these things happen) emailed customer service and Charlotte sorted it in no time and the very next day the replacement bodysuit arrived! If you are on the fence re placing an order, don’t be! Just do it, you won’t be disappointed x

10 april 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hey!

Thank you so much for such a lovely review - we are so pleased to hear how happy you are as a customer! We're so pleased to hear you're happy with both the products, and the service you have received! ❤️

Betygsatt 5 av 5 stjärnor

Thank you RELR!

I recently had a trip to the amalfi coast with new friends and every time I came down ready they loved what I was wearing and 90% of the time my outfit was full RELR without me even noticing! The quality and fit of the shorts, trousers, swimwear and bodysuits are unmatched. From a midsized gal, thank you!!

29 april 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Ahhh what a great review! Love that our small brand has made it to the Amalfi Coast! We hope you had the best time ❤️❤️

Betygsatt 5 av 5 stjärnor

I aboustly love this brand

I aboustly love this brand for many years I felt conscious of what to wear every day. I went away recently and never felt so good. the body suits hold you in and very good support and so does the orla dress and Evie skirts.
I can't wait for the next drop. I urge everyone to sign up to get first drop due to selling it out so quick that's how much everyone loves this brand. Emily and her team work so hard designing amazing pieces

28 april 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hi Susannah!

We are so pleased to hear how good you felt - this is exactly what our aim is! Thank you so much for supporting our small brand, it does not go unnoticed ❤️❤️

Betygsatt 5 av 5 stjärnor

I have so many items from RELR

I have so many items from RELR. The quality is exceptional and absolutely worth every penny. I have bodysuits (multiple), shorts (multiple) a dress,a skirt and have just ordered my first bikini and dare say it won’t be the last!

26 april 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Hey Helen!

Thank you so much for such a lovely review - we are so pleased to hear how happy you are as a customer! So pleased to have you here on our brand's journey ❤️

Betygsatt 5 av 5 stjärnor

I bought the Orla maxi dress in black…

I bought the Orla maxi dress in black and it’s brilliant, just want it in the white when it’s restocked. I also bought the green scooped neck body suit but returned it as I needed the next size up. I had no issues with returning this item.

21 mars 2025
Omdöme utan inbjudan
Logotyp för Relr

Svar från Relr

Ahhh thank you so much for your lovely review Jess, we're so happy to hear you love your pieces and managed to secure the correct size ❤️ thank you again for supporting our small business, it means so much!

Team RELR x

Betygsatt 5 av 5 stjärnor

My favourite brand! I want everything.

I have purchased from Relr since the floaty shorts days and LOVED them, now I have got some bodysuits and a dress and hope to have the full wardrobe one day! The most gorgeous staples, flattering with brilliant quality. Service is top, customer care, delivery and I just Love everything this brand stands for! My favourite company by far.

29 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have a growing collection of Relr…

I have a growing collection of Relr clothes so far consisting of 15 bodysuits, 2x Olivia trousers, 1 pair of mila trousers, the indie jacket, 2x Chloe shirts and 4 pairs of the Lucy shorts. The quality is great, customer service has always been spot on and can’t wait to see what they come up with next! (Some more pastel colours would be great, for me personally anyway 😉 )

19 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love it ! Can’t wait to see more

RELR Style is fantastic! The quality of each piece is truly amazing—crafted with attention to every detail. I'm thrilled they've expanded their size range, making their stunning designs more accessible. Can't wait to see what they create next!

21 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gorgeous clothes

Gorgeous clothes , excellent quality. Brilliant to see an independent brand with some unique pieces at reasonable prices for a large size range. Keep up the good work!

20 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best clothes I own

The best clothes I own! I’ve been a loyal follower of RELR for a few years now and I can confidently say the brand has completely changed my wardrobe. I love having staple pieces that I wear again and again because they make me feel so good and I know they will last. If you’re thinking about buying something just do it, you won’t regret it.

28 mars 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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