Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Se mer
Företaget har svarat
Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Se mer
Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got em... Se mer
Företagsinformation
Skrivet av företaget
REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.
Kontaktuppgifter
13A Bateman Street, W1D 3AF, London, Storbritannien
- 02072260665
- support@regulation.co.uk
- regulation.co.uk
4,8
Utmärkt
622 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
High Quality
High Quality, discrete packaging. Everything you need all in one place.
4 november 2019
Omdöme utan inbjudan
Very helpful
Very helpful, good staff and brilliant choice of products xx
2 november 2019
Omdöme utan inbjudan
Great staff and a very secure and…
Great staff and a very secure and efficient service... thanks!
1 november 2019
Omdöme utan inbjudan
Giving out personal information to random customer, No response from customer services. Buyer beware
When the item arrived it was not as advertised and had clearly been returned by another customer as his hand written note was at the very top of the box. I attempted to contact Regulations customer service who admitted the description on the website was misleading and that they would be amending it so as to avoid confusion in future. I took screenshots of the website prior to ordering which I attached in my emails with Kris but was only offered a paltry copy and pasted conciliatory gesture and they tried to brush off the seriousness of leaving all the prior customers full name, personal mobile number, full home address and email address in the box, despite them asking me to destroy the letter since they knew they were at fault. Since then they have not responded to any of my emails. The most appalling customer service I have dealt with from any company, they weren't remotely concerned over the GDPR breach so if discretion is important to you when ordering from this retailer I would be very wary. Its now 10 days later and I have a product I cannot use, a company that will not respond and 420 pounds out of pocket.
8 oktober 2019
Omdöme utan inbjudan
Svar från REGULATION
Hi there,
I'm sorry you were unhappy with our service. I can assure you, the response you received was not a copy & paste apology. We did discuss this in the office and felt that the offer we made was fair. We also contacted the customer affected regarding the letter you received as soon as we were informed. We take GDPR and customer data very seriously. We took a few days extra to respond due to internal discussions but so sorry this was later than you would have liked.
Regards,
- Pete
Big fan here
I've always been a fan of Regulation, as I used to live quite close to their Islington store. Not only was their selection great, the prices weren't (very) eye-watering either. Now I'm living on literally the other side of the globe, their service is just as good.
In honour of Locktober, I ordered a chastity device on the 1st and, in true Regulation style, it was delivered here this afternoon - the 7th! That's not bad for a trip of over 10,000 miles!
As for the device, it's really comfy (although I'm not 100% sure whether that's a good thing or bad just yet) and I consider it money well spent.
Regulation is my 'go to' store when I'm thinking pervery - it should be yours too.
7 oktober 2019
Omdöme utan inbjudan
100% recommendation
Very quick order processing, great customer service and amazing product. 100% would buy again
4 oktober 2019
Omdöme utan inbjudan
Love ordering from Regulation
Love ordering from Regulation, top notch items and fast international delivery.
1 oktober 2019
Omdöme utan inbjudan
Quick process delivered to the store…
Quick process delivered to the store where I purchased another item. Great!!
20 september 2019
Omdöme utan inbjudan
Good quality products
Good quality products
Fair price for what you get
Well discreetly packaged and sent out within a couple of days.
Will buy from them again!
4 september 2019
Omdöme utan inbjudan
Excellent speedy service and the pvc…
Excellent speedy service and the pvc vinyl suit is beautiful.
3 september 2019
Omdöme utan inbjudan
All went perfect.
17 augusti 2019
Omdöme utan inbjudan
very good quality for an affordable…
very good quality for an affordable price. Fast delivery, so everything is ok.
5 augusti 2019
Omdöme utan inbjudan
The staff are always so helpful and…
The staff are always so helpful and with a smile on their faces!
2 augusti 2019
Omdöme utan inbjudan
To long delivery time for my mask
To long delivery time for my mask! 7 weeks!
1 augusti 2019
Omdöme utan inbjudan
Svar från REGULATION
Thank you for your feedback. We do have a long lead time for custom colour masks. They are made by hand and sadly we aren't able to manufacture them any quicker. We do make sure this is listed on the product page but I'm sorry you've been disappointed.
Kind regards
- Pete
Fast customer service and shipping
5 juli 2019
Omdöme utan inbjudan
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