Promo easy service, my only niggle is they didn’t give my receipt as soon as I paid, I had to wait until I’d received the glasses back
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used the company a couple of times now. Basically they are okay if everything goes right. If however, you have a problem, their customer service is non existent. They don't answer your email... Se mer
Top-notch service from easy ordering to quick delivery. 3 pairs of glasses arrived, frames nicely cleaned and re-conditioned, looking and feeling as good as new. Good for the planet too.
Great service used mailing label that made for quick posting of the old pair. Specs back within a week, Have used them previously so had no qualms of using them again. Only problem was of my making I... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Reglaze My Spex is an on-line, internet based company where you can choose new lenses for your own frames, we offer many types of lenses, coatings, and lens tint options. At an unbeatable price
Kontaktuppgifter
PO BOX 72, LL77 9BH, LLANGEFNI, Storbritannien
- sales@reglazemyspex.com
- reglazemyspex.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I use them everytime I need new…
I use them everytime I need new lenses.. great price and very helpful indeed!
The overall experience was great
It was easy sending my frame to them, and I received it back in less than 7 Working Days. I spent just £11.88 to reglaze my frame inclusive of collection and delivery. I will be back soon.
Amazing service with low prices and…
Amazing service with low prices and fast return. Delighted
Great quality and good price 👍
Great quality and good price 👍. Will get a second pairs done as well at some point soon.
Reglazing - very efficient, quick and good value
Very efficient, quick process and good value for reglazing, have used them many times and will use again. Recommended.
Excellent service as always
Good service with clear communication throughout. The pricing is very good as well.
Fast and easy.
This is my first order from this…
This is my first order from this company. My only concern is the time taken to reglaze and return my glasses, I placed my order on 19th May and received them back on 10th June. I could have taken them to specsavers and they would have taken 19 days.the lenses appear to be of good quality and at a very reasonable price. I will use reglaze My Spex in future but please sort out your time scale.
Roger Hurcombe.
Appalling so-called customer service
I should begin by saying that I am always reluctant to post a bad review. In fact I always look to find the best in products, people and services. However, I feel compelled to share my experience of this shower. To be fair, I used them a lot over the years but most recently have seen a significant deterioration in their so-called customer service. I’m uncertain if they have employed a new person into the role, but they really need to consider some training for this one.
Having recently lost a pair of specs that they recently reglazed for me I sent them the original order asking if they could recreate that, and at what price. The individual that replied was curt and rude, telling me that I needed to follow the order menu. I politely asked if they would just look at the attachment I sent but they couldn’t even be bothered to do that, and gave curt, patronising responses. My wife and I had used the company on many occasions, and although I wasn’t expecting special treatment, I had hoped for a personalised response and a little support with my purchase. A bot would have shown more consideration and flexibility of thought. When I said that I was unhappy with the lack of support I was met with a sarcastic “no problem, have a wonderful day” along with a smug emoji. Happy to share the exchange for anyone that’s interested.
I’ve since spoken to others that have said they have had similar experiences. There are so many other providers out there so I would suggest you shop around...
I've used these guys for 10 pairs of…
I've used these guys for 10 pairs of glasses now and it would be rude to not give them a review...absolutely brilliant service.
Top drawer.
Super fast service
Super fast service, ive been using reglazemyspex for years never been disappointed..
Great service and quality lens very…
Great service and quality lens very quickly, yet again ! 👌
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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