I've used Regency Hampers before so I had every confidence that there would be great choice of hampers, easy to order, at a price I was happy with. My son was thrilled with the items, and it arrived o... Se mer
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Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
A great service and delivered on the day I chose. Good value for money with great products. My Son-in-law loved his personalised gift for his 40th birthday.
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Regency is my go-to company for all thing Hamper...Good selection at decent prices. I just wish we could get a corporate account instead of putting everything on a credit card. I'm told it isn't... Se mer
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I would avoid as missing item, delivery late for a priority service and the items were very overpriced. Much fresher and cheaper to get fresh fruit from local supermarket as effectively it was like a... Se mer
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Företagsinformation
Skrivet av företaget
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Kontaktuppgifter
Eagle Tower, GL50 1TA, Cheltenham, Storbritannien
- +44 01242 500920
- info@regencyhampers.com
- regencyhampers.com
4,6
UtmÀrkt
3 tn omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
As this was a gift l cannot comment onâŠ
As this was a gift l cannot comment on the contents. however l would say the service was excellent, and the person receiving the goods was delighted.
3 juni 2026
Svar frÄn Regency Hampers
Thank you for taking the time to share your review.
We're delighted to hear that the gift was so warmly received and that you experienced the level of service we always strive to deliver.
Creating thoughtful gifting experiences is what we love most, so itâs wonderful to know we helped bring a little joy to both you and the recipient.
Great service all round and what aâŠ
Great service all round and what a range of items to be added to your hamper. Love the ease of navigating the options on the website.
2 juni 2026
Svar frÄn Regency Hampers
Thank you for sharing your wonderful review.
Weâre delighted to hear that you enjoyed both the service and the extensive selection available for creating your hamper.
Curating a seamless and enjoyable experience, from browsing our collections to personalising the perfect gift, is at the heart of what we do. We truly appreciate your kind words and look forward to helping you create many more memorable hampers in the future.
Not that impressed for the price and toâŠ
Not that impressed for the price and to only get a 3/4 bottle wine bit lame.
1 juni 2026
Svar frÄn Regency Hampers
Thank you for your feedback.
We're sorry to hear that the hamper did not meet your expectations. We work hard to ensure our customers know exactly what is included before purchasing, with detailed product photography and a full contents list showing the items and bottle sizes contained within each hamper.
Our focus is on the quality, presentation and overall gifting experience, and we strive to represent every hamper as accurately and transparently as possible. We appreciate you taking the time to share your thoughts and will continue to review how we present our products to help customers make informed purchasing decisions.
Brilliant customer service
5I ordered a last minute golden anniversary hamper for my parents, it arrived the next day as expected, however there was an issue with what I received, I spoke to Laura who rectified the problem without any fuss. Brilliant customer service, could not have asked for more Thank you
25 maj 2026
Omdöme utan inbjudan
Svar frÄn Regency Hampers
Thank you for taking the time to share your experience.
We are delighted to hear that your Golden Anniversary Hamper arrived promptly. While we regret that there was a problem with your order initially, it is wonderful to know that our team was able to put things right and provide the level of service we strive for.
Your kind words mean a great deal to us, and we hope your parents enjoyed celebrating such a special milestone. Thank you for choosing us to be a part of the occasion.
From the USA to the UK
I have family in England and I have used Regency Hampers for Christmas gifts, birthday gifts and Mother's Day gifts. Purchasing is easy online and delivery is reliable. The gifts have been appreciated for their quality, too.
1 juni 2026
Svar frÄn Regency Hampers
Thank you for your continued trust and support. We are delighted to hear that Regency Hampers has helped you celebrate special occasions with your family in England, from Christmas and birthdays to Mother's Day.
It is wonderful to know that you have found our online ordering process straightforward, our delivery service reliable, and, most importantly, that the gifts have been so well received for their quality.
Your kind words mean a great deal to us, and we look forward to helping you create many more memorable moments with your loved ones in the years ahead.
Warm regards,
The Regency Hampers Team
Avoid this sellerâŠ
They don't tell you that the recipient has to sign for the delivery. They attempted to deliver order on Friday but the recipient wasn't in so then wasn't delivered until Tuesday by which time all the fruit was mouldy and smelling. They said they would deliver Sat but my daughter was in all day on Sat and no attempt was made. I think it is unreasonable for someone to have to sign for it and even more so that they don't tell you this when ordering. Also the stipulation that it has to be signed for is hidden in the small print. Terrible customer service. They offered a bit of money off another hamper - that is not resolving the issue. I should have received a refund. Avoid this company.
26 maj 2026
Omdöme utan inbjudan
Svar frÄn Regency Hampers
Weâre sorry this order did not reach the recipient on the intended delivery date.
As outlined in our Terms & Conditions, FAQs, and order communications, all deliveries are sent with a signature requirement to ensure gifts are received safely and securely. The parcel was dispatched on time and delivery was attempted on the requested date, however the recipient was unavailable to accept the delivery.
In an effort to help, we arranged and covered the cost of a premium Saturday re-delivery upgrade with FedEx, but unfortunately a second delivery attempt was also unsuccessful. Due to the Bank Holiday weekend, the next available delivery date was Tuesday 26th May.
We appreciate this was frustrating for you and understand your disappointment. We did, however, fulfil the order as agreed and made additional efforts to secure delivery at the earliest possible opportunity. We have also communicated with you directly in an attempt to resolve matters fairly.
We value all customer feedback and continually review both our service and communications to ensure the best possible customer experience.
Love these hampers
7 maj 2026
Svar frÄn Regency Hampers
Thank you! We are delighted to hear that you love our hampers. It means a great deal to our team to know our gifts are bringing so much enjoyment.
We truly appreciate your support and look forward to helping you choose something special again soon.
Svar frÄn Regency Hampers
Many thanks for sharing your 5-star review.
We are delighted to hear that you were pleased with the presentation and quality of your item. Our packing team takes great pride and care in every detail of the packing and presentation, so your kind feedback will mean a great deal to them.
Svar frÄn Regency Hampers
Thank you for sharing your 5-star review.
We are delighted to hear that you found our website easy to navigate and that your order arrived on time. Knowing that you were pleased with the quality of your hamper makes your feedback especially rewarding for our team.
Svar frÄn Regency Hampers
Thank you for your 5-star review.
We are delighted to hear that the gift was so well received. Creating hampers that leave a lasting impression is at the heart of what we do, so your kind feedback means a great deal to us.
Easy to order
Easy to order , my daughter was extremely pleased with the hamper. So all round a good gift .
5 maj 2026
Svar frÄn Regency Hampers
Thank you for your lovely 5-star review.
We are delighted to hear that you found the ordering process easy and, most importantly, that your daughter was extremely pleased with her hamper. Knowing our gifts bring such enjoyment is exactly what we strive for.
Happy
I always use Regency Hampers is I want to buy one, they offer a goid range at a fair price, delivery is always on time and its simply to use website, great quality.
4 maj 2026
Svar frÄn Regency Hampers
Thank you for your wonderful 5-star review and for your continued loyalty to Regency Hampers.
We are delighted to hear that you value our range of hampers, fair pricing, reliable delivery, and the ease of using our website. Most importantly, it is fantastic to know that the quality continues to meet your expectations.
Your kind feedback means a great deal to our team, and we truly appreciate your ongoing support.
We look forward to assisting you again soon.
Excellent hammper selection of items
Excellent hammper selection of items. Arrived at a great time. Really enjoyed by the recipient
8 maj 2026
Svar frÄn Regency Hampers
We appreciate you taking the time to share your 5-star review.
It's lovely to hear that you were pleased with the hamper selection and that it arrived at the perfect time. Knowing it was so well received by the recipient makes it especially rewarding for our team.
ALL ROUND PROFESSINAL SYSTEM FORâŠ
ALL ROUND PROFESSINAL SYSTEM FOR ORDERING AND DELIVERY
6 maj 2026
Svar frÄn Regency Hampers
Thank you for sharing your 5-star review.
We are delighted to hear that your experience reflected the professionalism, efficiency, and seamless service we strive to deliver at every stage â from ordering through to delivery.
Excellent product and service
Easy to order. High quality product, nicely presented. Arrived exactly on time as requested!
6 maj 2026
Svar frÄn Regency Hampers
Thank you for your wonderful review.
We are delighted to hear that you found the ordering process seamless and that your hamper arrived exactly as requested. From the quality of the products to the presentation and delivery experience, every detail is carefully considered, so it is truly rewarding to know this was reflected in your order.
Always a good service from RgencyâŠ
Always a good service from Rgency Hampers. I've ordered three times and had to change instructions after placing the order for the third hamper. Customer service was great at communicating through email and on the phone. Great feedback from the receivers, too.
2 mars 2026
Svar frÄn Regency Hampers
Thank you for your continued trust in Regency Hampers.
We are absolutely delighted to hear that you have enjoyed such positive experiences with us across multiple orders, and particularly pleased that our customer service team was able to assist promptly when you needed to amend the instructions for your most recent hamper.
Creating memorable gifting experiences from order through to delivery is incredibly important to us, so your kind words and continued support are truly appreciated.
Beautiful hamper
A sent the Sandringham hamper to my best friend as a retirement gift after she had completed 42 years in the NHS (mainly in the stressful world of midwifery). The hamper was absolutely beautiful and she was thrilled with it. The attention to detail was incredible e.g the bow and the fabulous basket. The products included were exceptional quality and luxurious. I cannot recommend this company enough.
1 maj 2026
Svar frÄn Regency Hampers
Thank you so much for your wonderful review.
Firstly, please allow us to extend our warmest congratulations to your friend on her retirement after an incredible 42 years of dedicated service within the NHS, particularly in such a demanding and important role in midwifery. What a truly special occasion to celebrate.
We are absolutely delighted to hear that the Sandringham Hamper was so warmly received and that every detail, from the presentation and hand-finished bow to the quality of the products inside, helped make the gift feel as special as intended. Creating thoughtful, luxurious gifting experiences is at the heart of what we do, so your kind words mean a great deal to our team.
Thank you once again for your recommendation, and we very much hope to have the pleasure of assisting you again in the future.
Svar frÄn Regency Hampers
Thank you for your wonderful review.
We are delighted to hear that you were pleased with both our range and the reliability of your delivery experience. Providing beautifully presented gifts alongside dependable service is something we take great pride in, so your feedback is truly appreciated.
I ordered a fruit hamper for my motherâŠ
I ordered a fruit hamper for my mother in law for her birthday and I was very disappointed to hear that half the fruit was mouldy, she contacted them to complain and they offered her 4 muffins. Dont order from this company, I spent a lot if money to get rotten fruit.
21 april 2026
Omdöme utan inbjudan
Svar frÄn Regency Hampers
We were sorry to read your review and to learn of your disappointment, particularly as this hamper was sent as a birthday gift for your mother-in-law.
We take great pride in the quality and presentation of every order, and we always aim to address any concerns with care, discretion, and fairness.
Following delivery, the recipient contacted us directly and requested that we handle the matter with her in the first instance, without involving the purchaser. We of course respected this request and engaged with her accordingly.
From the photographs provided, the majority of the hamper was shown to be in satisfactory condition, with the issue limited to a small number of items affected in transit. We acted promptly and offered a range of suitable resolutions in line with our service commitment.
As a replacement fruit selection was declined, we extended a gesture of goodwill and remained open to alternative solutions throughout.
Following your review, we have since reached out to you directly as the purchaser. We remain available and willing to resolve this at your convenience.
We are committed to delivering the highest standards of quality, presentation, and service, and to resolving any concerns with professionalism and care.
Basket was nicely presented but a fewâŠ
Basket was nicely presented but a few items were either very close to, or already out of date.
7 april 2026
Svar frÄn Regency Hampers
Thank you for taking the time to share your feedback.
Whilst weâre delighted to hear that the presentation of your hamper was well received, we are truly sorry to learn of your concerns regarding some of the product dates. This is not the experience we strive to provide, and we take this matter very seriously.
We can see your order was delivered on 25th March, and it would be very helpful to understand whether the hamper was opened shortly after delivery, as this will assist us in investigating further.
We would greatly appreciate the opportunity to look into this for you and make things right. Please do reach out to us directly at your convenience, and a member of our team will be on hand to assist you personally.
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