regalmaison.com Omdömen 

392
•
TrustScore 1.5 av 5

1,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Bild bestellt für nicht wenig Geld. Bekommen habe ich eine Billigversion, bei dem auch noch auf dem Versandweg der Rahmen brach. Dies teilte ich sofort mit. Kommunikation katastrophal. Sie schreiben n... Se mer

Betygsatt 1 av 5 stjärnor

Time for MINUS stars - just for these guys. Orders take forever, quality of packaging is lousy and customer services is a true SCAM. DO NOT BUY FROM THESE GUYS. There are 100 others to order your... Se mer

Betygsatt 1 av 5 stjärnor

Es wurde ein personalisiertes Mondbild bestellt, welches auch nach langer Zeit angekommen ist. Die Qualität des Folienbildes ist mickrig, da der abgebildete Mond keinerlei Details aufweist. Also, wie... Se mer

Betygsatt 1 av 5 stjärnor

Bestelling geplaatst. Tot heden nog steeds niks ontvangen. Krijg geen antwoord op mijn mails helemaal niks. Weg gegooid geld dus. Bestelling was gedaan op 21/9/26 echt zonde van het geld!!! Niet te ve... Se mer


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1,4

Mycket dålig

TrustScore 1.5 av 5

392 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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(392)

101 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Horrible

Horrible, Horrible, Terrible! Cannot say one good thing about this piece of junk! I think Dollar Tree would produce a better quality item. It’s great for a dollar house or a gag gift! Extremely cheap, looks foolish, size is absolutely horrible for standard home! Shame on them for robbing people for $50+ to get a POS product! * BEWARE* !!! Do not buy ! Total scam!!!

27 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam company.

Scam company.
Took my money, I even paid for delivery protection. 8 weeks down the line, no product, no refund. Just a vague "senior management is working on it" and to exercise patience. 8 whole weeks and nothing. Over £40 gone. Engage with them at your own risk

28 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They are frauds

They are frauds. Money paid and no product received. No response to efforts made to contact them.

3 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If ZERO star can be given

If ZERO star can be given. This Company should be given. Bad quality, Bad Customer Service. Do not do business with this Business. credit card dispute for $ back

21 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute waste of money

Absolute waste of money. Extremely poor quality, cheap plastic, terrible printing, and nothing like what is advertised. This feels like a scam. I do not recommend this to anyone.

20 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not use this company

Do not use this company. I wish I had read the reviews before I ordered a personalised moon picture as a birthday present. The website says the delivery time is 3- 5 working days. It took a month. Emails to enquire about its whereabouts were never responded to. When it did arrive the font looked cheap and not as described on the website. There was an error on the date and I have emailed a few time requesting how this can be rectified but again have had no response. Not sure anyone is even looking at the emails. Like the other customers on here, I am £40 down with a gift I can't use and no way of making it correct. I would recommend you look elsewhere if you are considering buying from this company.

6 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wish I could give less than one star.


Wish I could give less than one star.
Have been in contact with them for a year to get a refund and it hasn’t been resolved. Got the order damaged and without the gift wrapping I paid extra for, then they sent a replacement that was different from the first one and once again broken and without gift wrapping. The order was for Mother’s Day last year so I had no gift to give, just broken junk. heaps of back and forth of them saying they acknowledged that the order was damaged both times and that there was no gift wrapping and had forwarded the issue onto their higher ups. Again this has been happening for a whole year, the same things being said over and over, and even once after acknowledging both packages were damaged, they sent an email saying it wasn’t, even though I sent photos and they already acknowledged it was. Absolutely horrific customer service and I am extremely unhappy about the whole experience. Ruined Mother’s Day, wasted $110 on absolute junk with inconsistencies to the moon cycle from the first sent item and the second one and can’t even get a refund as they’re treating ME like junk also, and have wasted my time over a year of messaging back and forth. And now they’re saying that it’s been too long since the order date to give a refund AND some bull excuse about “under new management”. DO NOT BUY FROM THEM!

14 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered an engraved frame with moon…

I ordered an engraved frame with moon of when my don was born as it was spevial birthday gift . I placed the order a month in advance I specifically said I needed it before it never arrived until a week after this spoilt the surprise for his birthday. I wrote an email saying deliver was late as I was promised it would arrive before they said they would escalate it with their team that was two months ago still no reply . Very disappointed and will not order again from
them

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tatbestandlich ein lupenreiner Betrug

Tatbestandlich ein lupenreiner Betrug. Ich habe auf der Basis der Insta-Werbeanzeige bei einem vermeintlich deutschen Unternehmen eine Adressplate bestellt, in der die Beschriftung räumlich abgesetzt ist und die Beleuchtungseinheit farblich neutral ist. Bekommen habe ich direkt aus China ein billiges bedrucktes (!) Schild mit einer grünen🙈🙈Beleuchtungseinheit. Kann ich grad wegwerfen. Strafanzeige wird nix bringen, Geld ist weg.

6 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wrong engraving, they understand the disappointment and do nothing.

Wrong engraving, they understand the disappointment and do nothing. Ordered a Personalized Solar Modern Door Plaque. The street name has accented letters in it, but they didn't care and let the design software use totally different font for the accented letters. It looks ridiculous. When contacted them, they simply answered: "we are unable to make changes to the font or special characters after the order has been placed". The web browser easily used UTF-8 coding, so it was correct on the screen.
They just closed the claim: "We understand this may be disappointing". You know, it is disappointing to waste money on sloppy, amateur job. Shame.

5 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wow! Awful Company

Wow what can I say... Looking at your website and all your socials you'd think it was a very professional company. But when u look at your trust pilot reviews and your products when they arrive along with your customer service it's absolutely shocking. And I have no idea how you are still Operating as a business.
So where do I start...
Well I purchased 2 personalised moon pictures, Which both came completely wrong and both had completely wrong text, they cost me 30.00 each. I have emailed in regarding this to see if new ones can be made with the written description I had Asked For
(EG correct DOB, correct name etc) but Noone has Responded. It's been more than 2 months and 4 emails later. So both children didn't recive there gifts and I'm £60 down.
The 2nd problem is the solar light door plaque. I'd doesn't not work at all and is badly made. I returned this 10 weeks ago and I still haven't had a Refund. That cost me 35.00 so in total I've wasted 95.00 plus delivery and all my time. I'd appreciate regal maison to come back to me with an explanation. Otherwise live with this review.
it's actually not even worthy of 1 star but I had no choice. Do I Reccomend this company? Absoloutely not.

16 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor quality product

Poor quality product. Please hear other reviews. Solar doesnt work and this is really cheap. Not worth the money. Seriously!

31 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

⚠️ BUYER BEWARE ⚠️

⚠️ BUYER BEWARE ⚠️
Ordered a “Metal House Sign” from Regal Maison. The product description made it sound super easy to install and implied it would work without any special setup.
At no point did it mention that the item actually requires mains electricity and won’t function without being plugged in. This is a major omission that would have completely affected my decision to buy.
I tried contacting them multiple times via email and DM, but got nowhere—responses redirected me in circles and my concerns were ignored. Payment was taken in full, but the product was misrepresented and there was no real support or resolution.
If you’re thinking about ordering, be aware that what you see in the description may not match reality, and customer service is non-existent. There are plenty of other companies doing this.

27 oktober 2025
Omdöme utan inbjudan

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