AVOID!! Dishonest company.
AVOID!!! Awful experience from start to finish with this company. After being left on hold for 10 minutes on my initial call with them I was then booked in after hanging up and calling again to speak to a different person. The viewing was confirmed on the phone and via email to be with Olivia from Reeds Rains.
I drove 3 hours - 160 miles to attend the viewing which was then cancelled 10 minutes before it was supposed to take place by a voicemail. The reason give was that the tenant was at home on an important teams call and couldn't facilitate showing me around....this contradicted the appointment detail I was given in writing and on the phone that I was due to meet Olivia from Reeds Rains and the property was not tenanted!!!!
The reason given was also a complete lie, I was on the drive of the property at the time and had been outside the house on a works call for the previous 2 hours which was in complete darkness, no cars on the drive. I knocked the door twice and no movement in the property, at this point a neighbour came out of their home and told me there was no one home.
I received no apology from the company for my wasted 320 mile drive. As a business they are so amateurish and dishonest its embarrassing.
