Red Points Omdömen 

72
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This company uses automated bots to takedown items it thinks are fake....in the process removes more real items than fake ones and gets sellers in trouble. Ebay/Amazon/Vinted/Etsy etc can do nothing s... Se mer

Betygsatt 4 av 5 stjärnor

When you launch a big product, the executives panic the second a fake ad pops up on Instagram. We needed something that didn't just flag the links but actually nuked them before leadership noticed. Hi... Se mer

Betygsatt 5 av 5 stjärnor

The software works great. The combination of incident prediction and human data validation is catching cases we completely missed before. Our account manager is so nice and very attentive. Our team... Se mer

Betygsatt 1 av 5 stjärnor

Banned of Vinted for uploaded a genuine item I purchased from America while on holiday. Told by Vinted they couldn’t re instate my account even if my item was genuine due to your site potentially taki... Se mer

Företagsinformation

  1. Programvaruförsäljare

Skrivet av företaget

Red Points is a fully managed, AI-led brand protection platform that helps companies detect and remove counterfeits, impersonation, piracy, and other online infringements. The platform protects brands across digital channels, including marketplaces, websites, social media, paid ads, mobile apps, and domains, and supports complex enforcement needs such as domestic China protection and large-scale revenue recovery programs. Combining automated detection, expert oversight, and proven enforcement workflows, Red Points identifies and removes infringing content at scale. Its AI models process more than 2.7 billion data points each month, enabling image recognition, keyword detection, seller network analysis, and infringement prioritization. Born in Barcelona and based in New York, Red Points helps enterprise brands scale digital protection through technology, mature operations, and specialized expertise.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

72 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(72)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They review item without basis!! Scam website!!

They ask carousell to take down my listing from the market place claiming that my item was counterfeit without even checking facts!! My item was authentic and you can check with alo yoga website the item was bought and came from them! This fake website did a claim saying that the item was fake without even checking properly!! Do you need to hit your quota so bad that you have to actually report genuine items fake???? If ALO YOGA IS PARTNERING WITH A SCAM WEBSITE LIKE YOURS ILL NEVER PURCHASE ALO YOGA EVER AGAIN! I cant believe they use cheap website to do their counterfeit reviews without basis.

12 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammer! Truffatori

Sito peggiore su internet, perche dico cosi? Perche truffano sia i venditori onesti e i Brand che li pagano!
Come altre recesioni, questo sito redpoints inviano reclamo senza nessuna prova alle imprese piccole( quelli grandi non hanno coraggio) In tal modo che prendono commissioni dal Brand, perche hanno "aiutato" al Brand. Ma quale aiuto, come esempio il reclamo che ho ricevuto io non ha niente a che fare con il brand, non vendo nessun prodotto di quel Brand! Se entro 2 settimane non ritirano il reclamo, il mio avvocato sara pronto a fare il suo lavoro.

29 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Red Points are scammers and hustlers!

Red Points are scammers and hustlers!
They claim products are fake just to get paid a fee or commission by the brand.
How can they have a new and original Hugo Boss product taken down on eBay as a counterfeit when, the Boss product was actually purchased from a Hugo Boss Outlet with receipts available???
These hustlers should be sued and banned!

13 mars 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Gule point

Husk at oplyse folket, at applikationer har et andet udseende på Android, end iOS - dette er vigtigt, når applikationerne er tilgængelige på begge platforme, og man laver en general opvisning.

#dobetter

28 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Have had a great experience with Red Points

We just recently moved over to Red Points and have had such a wonderful experience from the beginning. The steps that they took to onboard us was clear, easy and we instantly saw results. I would definitely recommend Red Points services.

1 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible company

Terrible company, making fake patent claims when my item has a uk patent number. If the desgins were the same the intellectual office wouldn't grant me patent would they?? This company will make baseless claims and get your products taken down. They will be hearing from my lawyers as a lot damaged has be caused.

11 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A Shameless Company

A Shameless company threatening the small businesses.

They make lame cases without any knowledge against small businesses and take their source of earning down.

My all items are genuine and have receipts from the manufacturers but REDPOINTS lied to online market place to take my items down.

They do not respond to emails either.

I am planning to Sue the main company who hired this negligent company for a bad practice. I will tell everyone on all platforms that avoid buying from these businesses as they claim their own items as FAKE when you try to sell them on market places.

2 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dear BRAND Owners BEAWARE

Dear BRAND Owners, This company will Ruin your business. Do you know why? because they are making false claims to make them look active. They are removing your Genuine Items listing from sellers accounts. In end Seller and BUYERS will write about how bad businesses YOU BRAND OWNERS are. My one small item has been removed from EBAY. It was a genuine item as I have a receipt from store. I sent receipt to Red Points along with many followup emails but they have not reinstated my listing and are not even bothering to reply. On top of everything even the Original Brand is not bothering to help me. So I will simply fill all social media pages with details of how Bad is the Brand itself who does not care about their genuine customers.

1 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Took down a lipstick I was selling on…

Took down a lipstick I was selling on vinted.
pixiinc-bp
The item was bought by me!??
Intellectual property rights . I bought it from a shop. What are you talking about. Vinted is for selling what we don't use. You think I'll go buy a single lipstick fake to sell it for 4 pounds on a carboot site? I think this is A SCAM. If you don't want pixi items to be sold then do it by a BETTER MEANS, don't harrass people who buy a single lipstick from. Shop and sell it for mere 4 pounds on a car boot site like vinted!! I M sure you have better ways to claim intellectual property rights. I am not using your client's name . Simply selling an item I didn't use

14 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible company

Terrible company. Claim items are fake but have zero proof. My company has purchase receipts to prove otherwise. A bunch of unqualified people!

25 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Red Points is a game changer in brand…

Red Points is a game changer in brand protection! We had a BP service provider previously that focused on Ebay and Craigslist and cost us 2xs what Red Points cost plus Red Points enforces on marketplaces globally! My account rep is easily accessible and committed to supporting our business! Highly recommend!

7 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Professional scammers

Professional scammers, unethical trading, how are these guys operating. These guys represent a brand called K18, they go around telling platforms it’s fake just to take it down, when you respond with lawyers they don’t reply whatsoever. They will try contacting AWS, shopify etc,

3 juli 2023
Betygsatt 1 av 5 stjärnor

BAN this company

This company removed listing on behalf of "Pampered Chef" however they have no actual knowledge of the company.

They had multiple listing of mine removed, even though all products are authentic and I purchased them directly through the company. They even tried to remove listing that were no longer active or had active inventory.

I have written to them, filled out the removal/retraction requests and it has gotten me nowhere. I plan on reporting this company for their fraudulent practices in as many legitimate sites as I can, as they are NOT a legitimate company working on behalf of their "companies"

Im sure I will get a great canned response to this with the form to fill out, that I already have over and over again with no answer.

9 juni 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Redpoints - We were initially frustrated that the software took genuine products down but this was resolved eventually - nearly 3 months

Redpoints - Took our products down in May 23, they were genuine items and this lead to some frustration. We complained to the company who did reverse their decision - although it took till July 23, we only wish that the software lead identification lead to a considered view rather than mass takedown

23 maj 2023
Omdöme utan inbjudan
Logotyp för Red Points

Svar från Red Points

Hi James,

Thank you for sharing your concerns with us, we hope it isn´t too late to help resolve this issue.

At Red Points, we do not participate in the review of what may or may not be an infringement of our client's IP, which means that we only submit takedown requests when our client instructs us to do so.

If you believe that a takedown request was made in error, if you haven't already, please submit a counternotification to the marketplace's contact email. You can also use our request form at https://redpoints.secure.force.com/contactform to report any listings you believe were wrongly taken down.

Betygsatt 1 av 5 stjärnor

False Claims!

Agree with others.. Redpoint reports registered sellers to market places for copyright, even though the resellers purchase the branded goods from the official distributors. In my case, they decided to get me for using the WORD 'bullet journal' which is a general term used by various companies for the type of product. Images and such used were my own. Terrible company!

19 maj 2023
Omdöme utan inbjudan
Logotyp för Red Points

Svar från Red Points

Hi Ashley,

Thank you for sharing your concerns with us, we hope it isn´t too late to help resolve this issue.

At Red Points we follow our client's instructions when it comes to enacting takedown requests, but we do not participate in the review of what may or may not be an infringement of our clients' IP.

If you believe that a takedown request was made in error, if you haven't already, please submit a counternotification to the marketplace's contact email. You can also use our request form at https://redpoints.secure.force.com/contactform to report any listings you believe were wrongly taken down.

Betygsatt 1 av 5 stjärnor

They are hurting their customers'…

They are hurting their customers' business by taking down official websites and social media channels of their authorized resellers. Probably using just dumb robots to send their denunciations. Not responding to appeals.

12 maj 2023
Omdöme utan inbjudan
Logotyp för Red Points

Svar från Red Points

Hi Vladamír,

We are taking your negative experience seriously and hope that its not too late for us to resolve the incident. We want to clarify that all takedown requests are made on behalf of our clients, based on their instruction. We at Red Points do not participate in assessing what is an infringement of our client's IP rights.

If you believe there was an error, please, send a counternotification to the contact email provided by the marketplace and we will escalate it immediately to our clients in order for them to review the complaint further. You can also submit a formal request using the following form https://redpoints.secure.force.com/contactform, to flag a listing you believe was wrongly taken down. Hope this helps.

Betygsatt 1 av 5 stjärnor

Crooks and thieves

Crooks and thieves, stay away

1 april 2023
Omdöme utan inbjudan
Logotyp för Red Points

Svar från Red Points

Hi Bea, we understand your frustration and are taking your negative experience very seriously. We want to clarify that all takedown requests are made on behalf of our clients, based on their prior instructions. We at Red Points do not participate in assessing what is an infringement of our client's IP rights.

If you believe this was an error, please, send a counternotification to the contact email provided by the marketplace and we will escalate it immediately to our clients in order for them to review the complaint further. You can also submit a formal request using the following form: https://redpoints.secure.force.com/contactform, when you can flag any listing you believe was wrongly taken down. Hope this helps!

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