Red Points Omdömen 

72
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This company uses automated bots to takedown items it thinks are fake....in the process removes more real items than fake ones and gets sellers in trouble. Ebay/Amazon/Vinted/Etsy etc can do nothing s... Se mer

Betygsatt 4 av 5 stjärnor

When you launch a big product, the executives panic the second a fake ad pops up on Instagram. We needed something that didn't just flag the links but actually nuked them before leadership noticed. Hi... Se mer

Betygsatt 5 av 5 stjärnor

The software works great. The combination of incident prediction and human data validation is catching cases we completely missed before. Our account manager is so nice and very attentive. Our team... Se mer

Betygsatt 1 av 5 stjärnor

Banned of Vinted for uploaded a genuine item I purchased from America while on holiday. Told by Vinted they couldn’t re instate my account even if my item was genuine due to your site potentially taki... Se mer

Företagsinformation

  1. Programvaruförsäljare

Skrivet av företaget

Red Points is a fully managed, AI-led brand protection platform that helps companies detect and remove counterfeits, impersonation, piracy, and other online infringements. The platform protects brands across digital channels, including marketplaces, websites, social media, paid ads, mobile apps, and domains, and supports complex enforcement needs such as domestic China protection and large-scale revenue recovery programs. Combining automated detection, expert oversight, and proven enforcement workflows, Red Points identifies and removes infringing content at scale. Its AI models process more than 2.7 billion data points each month, enabling image recognition, keyword detection, seller network analysis, and infringement prioritization. Born in Barcelona and based in New York, Red Points helps enterprise brands scale digital protection through technology, mature operations, and specialized expertise.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

72 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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2,5

Alla omdömen

(72)

26 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Wrongly reported listing on Vinted.

Wrongly reported listing on Vinted.
Who are the clowns running this circus?
Absolute joke of a company, avoid like the plague
Update to say I proved the authenticity of my item and after consultation with the client Redpoints stated they would file a report to have my content reinstated. That was a number of weeks ago and still nothing has happened.
The worst bit is, the soulless reply I got didn’t even include a hint of an apology for the disruption, stress and upset they caused me. Disgusting conduct and complete lack of remorse or empathy.

28 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

PLEASE READ BEFORE USING - ALMOST COST ME MY BUSINESS

They really caused a lot of issues within my business. We went to them to help protect some of our IP.

We DID tell them that we have a number of authorized distributors on third party platforms that we wanted to not be affected by this.

They simply use MASS AI to do a take down of our brand on all 3rd party platforms.

They completely ignored the fact I gave them the list of authorized distributors.

Now, those sellers have to fight with Amazon, eBay and Walmart to keep their accounts in good standing.

They reported them as selling counterfeit goods, which really hurts there accounts.

Needless to say, ALL of them were furious with us. These weren't companies that do low volume either, these were KEY accounts.

I WOULD NEVER RECOMMEND THIS COMPANY.

We lost 2 accounts over this. UNACCEPTABLE.

Please choose another company and look at this companies reviews.

16 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WILL NEVER USE THEM AGAIN

I run a fairly large business and decided to use them & they AGGRESSIVELY went after EVERY AUTHORIZERD VENDOR or Vendors who were selling completely legitimate product. I had so many complaints from huge accounts and it really had a negative impact on my business. PLEASE if you're thinking of doing business with them, think again, they go after EVERYONE even if you give them an authorized dealer list or the person is selling legit product.

4 november 2025
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Betygsatt 1 av 5 stjärnor

Hilarious..

Hilarious... I sell clothing which I buy from official suppliers and just had one of my listings aggressively removed by Vinted ( One of the platforms I sell on) & was threatened to have my entire account shut down, because Red Point filed a copyright claim against a listing of mine - ( All my own pictures, proof of authenticity & my own description ). I am a TINY business selling only authentic products & zero threat to anyone, which is what makes this so hilarious. What a waste of resources.

It just makes me think negatively of the company (DAKINE) that makes the products that they would trust stuff like this to a company that is so incredibly incompetent.

Won't be buying their products anymore personally or buying them to sell on to others.

Congrats Dakine, & Red Points

9 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

RedPoints Fake Automated DMCA Bot

RedPoints uses automated bots to scan for copyright infringement. But the truth is, their system is lazy and poorly built. It often sends DMCA takedown notices for URLs that have nothing to do with copyrighted content.

This kind of carelessness isn’t just annoying, it’s harmful. Many website owners and creators who follow the rules are getting hit with false takedowns. This can hurt traffic, SEO, and even reputation.

RedPoints, stop abusing the DMCA system. It’s not a joke. Your sloppy, automatic reports are affecting real people and businesses. If you’re going to send takedowns, do it properly by hand (use human).

Google & Bing should avoid and blacklist this service.

17 juli 2025
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Betygsatt 1 av 5 stjärnor

Do not trust their AI model. Stay Away

Disgusting bullies who have really got it wrong. If you're a global enterprise company who is thinking of using this company, stay away as they are clearly not doing their jobs properly.

I listed 2 Starbucks x Stanley Stainless Steel tumblers on my vinted page and to my surprise recieved a very threatening and insulting message from Vinted this morning to say that my Vinted account has now been banned for 30 days after receiving an allegation from Redpoint that my products are counterfeits. It was very clearly stated on my listing that i purchased these products from Starbucks in Japan, whom sell a range of Starbucks x Stanley collaboration merchandise. Redpoint have clearly taken no time to acknowledge that Starbucks Japan have a licensed partnership with Stanley and that many Starbucks stores around the globe sell items in collaboration with Stanley.

I am absolutely disgusted by their lack of dilligence and would like to send Redpoint a clear reminder that such allegations can lead to defamation lawsuits. As someone who has always despised fraudsters and counterfeit products, I find it extremely offensive to have received such an email.

As a result of their false and poorly reviewed allegation, i will now be loosing out on 30 days of sales on my vinted page, of which i sell my 2nd hand items to supplement my income.

Not only is Redpoints's allegation false, it is also damaging and defamatory.

Quite embarrassing that big global companies like Stanley are paying for Redpoint services, who are clearly using very poorly constructed AI models which go after the "little people" who are selling their 2nd hand clothing and a few other bits on Vinted. Get yourselves on Etsy, Ebay etc where you can easily find sellers with 20,000+ sales from listings that are very clearly fakes.

It seems apparent after looking at other reviews that perhaps Redpoint are just doing some basic key word searches via their AI model to look for branded items. And anything that looks like its not been used is then being inmediately flagged as counterfeit, with no additional checks on the listing descriptions or product tags etc. Taking this approach would mean inflated figures to show off to their clients.

25 juni 2025
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Betygsatt 1 av 5 stjärnor

I have just received an infringement…

I have just received an infringement notice from this company for a 6 piece hybrid stainless steel cookware set - I sell sublimated personalised gifts - not cookware. Where do they or their clients get their information from?!

26 maj 2025
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Betygsatt 1 av 5 stjärnor

Inflate removal success

Inflate removal success, lock into costly contracts, file lawsuits unsealed (it tips-off infringers, $ recovery nearly impossible.

25 mars 2025
Omdöme utan inbjudan
Logotyp för Red Points

Svar från Red Points

Hi Emily,

We understand your frustration, and we’re sorry the results didn’t meet your expectations. That said, as discussed, enforcement on Amazon is limited when there’s no registered trademark or patent in the relevant territories. In your case, we were primarily working with copyright image claims, which counterfeiters often bypass by using altered or unbranded photos.

Without valid IP rights or ABR access (which was suspended), we couldn’t escalate through Amazon’s internal channels or request ASIN-wide removals. We did act on all enforceable listings, but many others simply couldn’t be actioned under Amazon’s current policies.

If you have any other questions, let us know.

The Red Points Team

Betygsatt 1 av 5 stjärnor

Inaccurate and irresponsible accusation…

Inaccurate and irresponsible accusation on IP which brought unnecessary trouble for others.

3 mars 2025
Omdöme utan inbjudan
Logotyp för Red Points

Svar från Red Points

Hi Em,

We understand your concerns and regret any inconvenience caused.

Red Points acts strictly on behalf of the brands we represent and follows their guidance when enforcing intellectual property rights. We do not issue notices independently or without supporting evidence provided by the brand.

If you believe an action was taken in error, we recommend reaching out to the brand directly or using the appropriate platform channels to request a review.

The Red Points Team

Betygsatt 1 av 5 stjärnor

Looks like a scam company

I am a copywriter, and my website has all content written by me. Recently, I wrote a review about a VPN site, and I got a DMCA notice for removal. Red Point Solutions is a fake company; they know nothing about DMCA. I have spoken with my lawyer. I will sue them!!

11 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My team write free review and tips on…

My team write free review and tips on using their client's product and they ask us to take down the article. Frankly, it’s infuriating. We create detailed, no-cost promotional content that not only helps users navigate their software but also gives their client invaluable, organic publicity. Yet instead of appreciating this mutually beneficial exposure, Redpoints is waving the infringement flag like it’s some sort of holy decree.

6 februari 2025
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Betygsatt 1 av 5 stjärnor

This organization is crap

This organization is crap. They eliminated my ebay listing sighting items as fake. I bought my items on nordstrom website. And they had plenty of items from the brand I was selling. They dont care to do any homework on the items. I don't even have enough pics to show that the item is fake or real

30 januari 2025
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Betygsatt 1 av 5 stjärnor

Very Questionable Company - Beware

I listed a genuine item on eBay. Someone at this company or an AI bot there asked eBay to remove my listing claiming that the item was not genuine.

Poor practices and very poor customer services. No phone number to contact. The response to my email complaint was likely generated by an AI bot, not a human, because it did not address my complaint.
Another email was not responded to.

4 december 2024
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Betygsatt 5 av 5 stjärnor

Poor Reviews are from Infringing Sellers not Brands

If you are a brand or manufacturer of consumer goods and wish to monitor/protect/enforce your IP across the web globally, Red Points is the best solution.
Most 1 star reviews for Red Points are from the ebay/Amazon sellers who have infringing listings that are taken down and become angry thereafter.
Red Points will help you clean up the entire ecosystem, get rid of infringing listings, and allow you to focus on going after the most critical targets.
Highly recommend.

19 december 2024
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Betygsatt 1 av 5 stjärnor

Bogus Company

I listed a Puma drawstring bag for sale that came with the original trainers.

These fools went and asked eBay to remove my listing, claiming my item isn’t genuine. The original photos clearly prove it’s the real deal.

Honestly, I’m not even mad, just laughing at how ridiculous they are. This company is using a completely outdated AI bot model that clearly doesn’t work. They just want to inflate their numbers, telling clients they’ve removed ‘X’ number of fake listings when, in reality, may be every single one was genuine.

These brands need to wake up and stop running their businesses into the ground with this nonsense company called Red Point.

This company will get karma and get sued, it's just a matter of time

3 december 2024
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Betygsatt 1 av 5 stjärnor

Guilty until you prove yourself innocent

This company hit my ebay account for a false VeRO, the item is question is without shadow of a doubt genuine and is very clearly genuine from the pictures provided, but their "AI" bot deemed them to be counterfeit and when i challenged them on they just said i have to go to the brand to deal with it. Wasting my time to deal with the poor practices of this company.

30 november 2024
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Betygsatt 1 av 5 stjärnor

This is a mad company

This is a mad company. Very naive and act like child
Bellow links and website does not exist for ages. It appeared in long defunct website ages before and link was posted in in fb as news . Their auto scrolling bullshit software detected it as copyright violation and they reported to fb and fb has banned my ages old facebook account with my add account

They never bothered check if these exist at all, what was there ?? I want to sue them and trying to find few more people to join me to punish this bullshit company


autocad-360-pro-apk-v3-0-15/"
/symphony-xplorer-zvi-full-phone-specifications-price/

If you believe this content should not have been removed from Facebook, you can contact the complaining party directly to resolve your issue:

Report #: 1086987696341130"

14 november 2024
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Betygsatt 1 av 5 stjärnor

Removing listings without any checking

Told to remove goods because we used the correct term for a connector??? and goods that we have been selling for years without issue. Redpoints should be shut down. You are ruining small businesses through your actions. You state that you are only acting on behalf of clients, yet you do not check any facts before removing listings with the businesses concerned, you use faulty AI monitoring and we have invoices for the products bought from your clients!!!! I suggest you tell your "clients" that they have now lost our business and we will purchase elsewhere.

8 november 2024
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Betygsatt 1 av 5 stjärnor

1 star because there is nothing lower

1 star because there is nothing lower. Removed my items listed stating they were counterfeit band items. Provided a receipt from their shop. Not good enough. What right have they to do this using Ai stating my items are fake and they are not yet the fake ones which were not even close to originals remain listed
Shows the company hasn’t got a clue how to detect fakes. It guesses

2 september 2024
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