After five years now as a novice investor, I'm sincerely grateful for the respectful and friendly service of my investment manager, Paul.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This investment company are in hand with more than one crypto scam investment company My family have been scammed for over £20000 bt orbit assists a company run by someone connected to this company... Se mer
Their new web portal is really frustrating. Contract notes now take 24 hours to process instead of the previous 2 hours. I usually copy that data from the C.Notes to enter in my system, no... Se mer
Företaget har svarat
Redmayne in Manchester, (Andrew Swift is the guy you need), how helpful and supportive he has been in helping to get the medallion signature guarantee for the American shares from our late dad's p... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We offer personal investment management, financial planning, and stockbroking services. With offices throughout the UK, we are accessible and ideally positioned to provide individuals, families, trusts, and charities with access to the same high level of service that has been synonymous with our firm for 150 years. Established in 1875, our business has gone from strength to strength while remaining independently owned because we are truly focused on our clients, developing the best possible solutions and maintaining the highest service standards. Redmayne Bentley is a member of the London Stock Exchange and is Authorised and Regulated by the Financial Conduct Authority.
Kontaktuppgifter
Storbritannien
- info@redmayne.co.uk
- redmayne.co.uk
3,9
Bra
53 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m in agreement with Most of the respondents. Dismal!
Judging by most of the recent comments, it seems I am far from being alone in thinking the revised website is nothing short of dreadful. Very, slow to react, huge margins on May pages requiring lots of scrolling. No statement age, No quick access like face recognition which I was told RM think is not secure enough. Though it seems to be fine for banks, other financial institutions, and thousands of others. But judging be the answers I have had from the head office and even from the CE’s over recent months, it seems they believe it is virtually perfect. From which I assume they don’t use it. Thank goodness for the fantastic people in my local office. Without them I would be long gone. Are the management too proud to admit they have got it wrong of was it so expensive they cannot afford to change it?
30 november 2023
Omdöme utan inbjudan
Svar från Redmayne Bentley
We are very sorry for your dissatisfaction with our client portal, your experience and feedback is important to us. The portal is an industry standard platform and we have a continuous program of development to make improvements and enhancements. Facial Recognition is available for the mobile app, the set-up is device specific, our support team can provide information which may help you with this. Platform updates are scheduled to be released in 2024 which will help to address some of your other feedback. In the meantime, both your usual Redmayne Bentley office contacts and our portal support team are available to offer help with the portal and information you may require.
Their new web portal is really frustrating
Their new web portal is really frustrating.
Contract notes now take 24 hours to process instead of the previous 2 hours. I usually copy that data from the C.Notes to enter in my system, now I must wait one day if not more.
I suspect their engineers programmed the accounts first and are now trying to reverse engineer the C.Notes to fit the facts.
I believe, rightly or wrongly, that the C.Notes are the legal and financial basis of any transaction and therefore should be given preference.
There are also problems are with Corporate Actions.
My confidence in the company is waning. Other companies introducing new apps. explain to the customers what is going on and apologise for inconveniences.
Redmayne announced their app. as 'de facto' , without explications nor apologies and do not seem amenable to suggestions.
2 oktober 2023
Omdöme utan inbjudan
Svar från Redmayne Bentley
Hello Peter
Thank you for taking the time to provide your feedback. We are sorry to hear of your frustrations and would welcome the opportunity to discuss them with you in more detail. Our support team is available Monday-Friday between 8 am and 5 pm on 0113 200 6490.
I had an account with Redmayne Bentley…
I had an account with Redmayne Bentley for over twenty years and was quite happy with it till it was transferred to MPS then it went down hill when other companies were making money I complained to the ombudsman but he backed the company even though my losses over the last four years were about twenty percent.
22 november 2023
Omdöme utan inbjudan
Svar från Redmayne Bentley
Hello Jeff, we regret to hear that you are not satisfied with the service you received. There are many factors that can influence portfolio performance, particularly in the shorter term. The uncertain backdrop throughout 2021 and 2022 is a testament to this. It is for these reasons we prioritise long-term investment goals when managing portfolios. Your feedback is very important to us, and we are committed to revisiting any outstanding questions or concerns you have regarding your portfolio.
Helpful and efficient Company.
Helpful and efficient Company.
Only used on an execution basis.
12 oktober 2023
Omdöme utan inbjudan
Svar från Redmayne Bentley
Hi Susan. We are pleased that you have rated your experience highly and that you’ve found Redmayne Bentley to be both helpful and efficient. Thank you for business and also for sharing your feedback. Kind regards.
Jonathon delivers…
Just wanted to thank Jonathon for sorting out an issue that had been hampering my ability to access my account online.
He solved the problen in just a few minutes and all is well now.
Thank you Jonathon
11 september 2023
Omdöme utan inbjudan
Svar från Redmayne Bentley
Hi George, thank you for taking the time to share your experience and feedback. This has been passed on to Jonathan and his team. We hope that your experience with the myRB client portal is positive. Our team are on hand to assist further if required. Kind regards.
Dreadful experience
This app is absolutely dire. It is laggy; not at all intuitive, doesn't appear to be linked properly with the e.mail notifications and is a massive backwards step from the previous web based system.
Dreadful experience from an otherwise good firm.
31 augusti 2023
Omdöme utan inbjudan
Svar från Redmayne Bentley
Hi Craig, we understand your feedback follows the release of your Quarterly Custody Statement. We welcome you to call our myRB team on 0113 200 6490 so that we can guide you through the process from email notifications through to accessing the relating information.
Confidence in Redmayne
Always confident about receiving good sensible advice about our portfolio from Paul at Redmayne. very personable and easy to talk to.
28 mars 2023
Omdöme utan inbjudan
Orbit Assets!!!
2 januari 2023
Omdöme utan inbjudan
This investment company are in hand…
This investment company are in hand with more than one crypto scam investment company
My family have been scammed for over £20000 bt orbit assists a company run by someone connected to this company
He’s a person of interest to over seas police as well
11 december 2022
Omdöme utan inbjudan
Very slow in returning funds
Very slow in returning funds, and awful experience all round.
21 oktober 2022
Omdöme utan inbjudan
Why are they taking so long to pay…
Why are they taking so long to pay settlements?
12 april 2021
Omdöme utan inbjudan
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