I had a pleasant stay at Excalibur Hotel in Las Vegas. The location was convenient, with easy access to the Strip, restaurants, entertainment, and nearby attractions. The room was comfortable and clea... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything was okay. I didn’t like how I was charged an extra $90 because I booked through a third-party company . The desk clerk said that it was a $90 reservation fee that I had to pay I guess for a... Se mer
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Se mer
I made a mistake with my booking and didn't catch it for nearly 6 months. I reached out via chat and customer service was able to change my reservation without a fuss. Excellent customer service!
Företagsinformation
Skrivet av företaget
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Kontaktuppgifter
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
4,6
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 13 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick response
I received quick response that surpassed my expectations! Strongly recommend redeem vacations to everyone. They can accomodate and offer the best vacations!
9 juli 2026
Omdöme utan inbjudan
Great customer service - highly recommend.
I recently ran into some issues with a vacation I booked through Redeem Vacations (the trip was to Dubai and with the current situation I wasn't feeling safe going there at this time) and contacted them about my options. Marc reached out to me almost immediately after I sent my email. He was so helpful and professional. Great customer service. I highly recommend.
8 juli 2026
Omdöme utan inbjudan
Great customer service
Great customer service. Make sure you’re well taken care of.
8 juli 2026
Omdöme utan inbjudan
I recently plan a trip
I recently plan a trip, but my wife became ill and needed surgery which went that or trip was cancelled but I was able to talk to Redeem Vacations and we was able to reschedule for a later date.
8 juli 2026
Omdöme utan inbjudan
My customer service representive was…
My customer service representive was very prompt and assisted me with help my client redeem her voucher.
7 juli 2026
Omdöme utan inbjudan
Great experience
Great experience with amazing destinations! There were no issues with my booking and the company kept me updated throughout the process. I look forward to using again.
2 juli 2026
Omdöme utan inbjudan
Assistenza di Jason ottima
Assistenza di Jason ottima, ha risolto il mio problema molto velocemente.
Grazie mille
7 juli 2026
Omdöme utan inbjudan
Love everything about this hotel the…
Love everything about this hotel the cleanliness and staff!
4 juli 2026
Omdöme utan inbjudan
Customer service great, travel options just ok
Customer service is great, but terms and conditions for travel are very limited. You also must pay additional taxes and fees, which come to at least $150 for the whole stay. Most days are not available and our hotel options were poor. If you want anything nicer than 3 stars or in the center (the same 3 stars) then you pay extra out of your pocket.
4 juli 2026
Omdöme utan inbjudan
Very nice company and great to work with
4 juli 2026
Omdöme utan inbjudan
Excelentes vacaciones
Lo que más me gustó fue la rapidez con que me respondieron ante un problema. Muy profesionales y pude disfrutar unas excelentes vacaciones
4 juli 2026
Omdöme utan inbjudan
Booking was easy and redemption was…
Booking was easy and redemption was flawless. I saved alot of money on my vacation.
29 juni 2026
Omdöme utan inbjudan
Amazing staff and clean very nice…
Amazing staff and clean very nice hotel! They had everything we needed! The only bad thing was that the pool wasn’t accessible and the bathroom door wouldn’t stay closed and when it finally did, I couldn’t get it back open for a while!
29 juni 2026
Omdöme utan inbjudan
Great Customer Service
Erika in customer service was prompt and knowledgeable about how to book my trip.
3 juli 2026
Omdöme utan inbjudan
Thank you SUPPORT TEAM
At first, I had no clue how to book my stay. But with a few chats with support, it went very well. Thank you. I'm looking forward to a wonderful time!!…
3 juli 2026
Omdöme utan inbjudan
Great customer service
2 juli 2026
Omdöme utan inbjudan
Thanks for your help with solving my…
Thanks for your help with solving my problem
1 juli 2026
Omdöme utan inbjudan
Waikiki Resort Hotel
The hotel that was booked: Waikiki Resort Hotel was a fabulous hotel. It was clean, convenient, and walkable to most everything we planned. The staff was helpful and friendly, pool was great, rooms were comfortable and clean and the bed was comfy. Loved the whole week.
22 juni 2026
Omdöme utan inbjudan
Not bad
I was unable to book in the original time frame and they gave me an extention. The reservation went well. Please note, we were given a room with 2 queen's so we had to pay to upgrade to a king. We stayed in Vegas so we also had to pay $55 a night resort fees.
22 juni 2026
Omdöme utan inbjudan
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