So sad to write a negative review but you cannot advertise a 2-3 day delivery that is coming from china!. Ordered on 3rd September and 19th returned to sender in china. Contact has been tough. Phone... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time using Redcandy (found on Instagram) checked reviews here first to Makesure legit before ordering. Ordered a sale item (Flamingo storage box) on Monday, two days later it’s here! Really... Se mer
Really impressed. Only knew of this company through a magazine compilation of Christmas gifts. Bought Hubert and George Beard Egg Cup Set and it is delightful. Easy to order, informative delivery tra... Se mer
Superb service. We ordered quirky magnetic key holders. The Evri courier 'delivered' the package to a patch of gravel outside our business building on a Saturday evening. It was not there an hour lat... Se mer
Företagsinformation
Skrivet av företaget
Red Candy is a high-energy, life betterment brand with a wicked sense of humour and a generous splash of quirk. We’re all about bold design, vibrant colours, and unapologetically fun products that inject joy, spark creativity, and make life just that little bit better. We’re not just a brand—we’re a slightly bonkers club where our customers don’t just shop, they belong. If you get us, we definitely get you. Our products are designed to uplift, surprise, and add a daily dose of delight—because life is brighter, happier, and way more exciting when you embrace the unexpected.
Kontaktuppgifter
Storbritannien
- hey@redcandy.co.uk
- redcandy.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A great gift for a friend
Bought a great gift for a friend! Packaged well and arrived quickly.
Arrived promptly and well wrapped
Good service. Unique gifts
Easy to order and prompt delivery. Well packaged parcel. A bit disappointed in the quality if the key rings. I think they might break easily.
So sad to write a negative review but…
So sad to write a negative review but you cannot advertise a 2-3 day delivery that is coming from china!.
Ordered on 3rd September and 19th returned to sender in china.
Contact has been tough. Phone line not in service ,will never order again
My order was delayed for weeks due to…
My order was delayed for weeks due to product not available. I was kept up to date by Jo , who thankfully was on the ball. Thank you Jo
Avoid, terrible customer service and still no refund!
Ordered with express delivery yet it took 4 days to dispatch. When it did arrive, one of the items was missing.
I contacted them and was told i would be refunded the full amount plus the wasted express postage costs and that the representative would "personally oversee" this issue to resolve it quickly.
I sent the items back via tracked post which they received on 12th January yet I've still not received a refund and nobody has responded to the last 3 emails.
Utterly disgraceful. I could forgive the slow posting and missing item if they had kept to their word and quickly refunded the items but with no contact or refund for over 2 weeks after the return was received - now you've lost my business for good.
Avoid this company.
Great speedy service and goods perfect
Great speedy service and goods perfect, as described.
Amazing - highly recommended!
Amazing! Quirky, unusual products, high quality items, beautifully packaged and delivered in good time. Highly recommended!
Great product but way too slow with…
Great product but way too slow with dispatch tried twitter, phone, email then their other email for them to seem to remember the order. Good item though but missed a birthday for a long time.
No delivery. No updates. No contact.
I spent nearly £100 on an item on 27/10. It was listed as 24-72 hour delivery, and here we are on 04/11 with no item.
Order confirmation received immediately, and no further updates.
I have sent 3 emails and 1 Instagram DM to no avail. The phone number on their website is also not valid.
I can't find an option to cancel my order, so I may well have to cross my fingers with a chargeback.
Abysmal service, seemingly banking on being "quirky and cool".
Really quick and efficient service and…
Really quick and efficient service and a great product.
The delivery was so fast and I love how…
The delivery was so fast and I love how the customer support communicate .
Issue with the delivery
Issue with the delivery. I still haven’t reveived my order. Really poor client service : 4 emails without any feedback.
Great company
Having ordered from red candy before, I was happy to go to them again. Quirky gifts, great customer service and the item ordered was delivered within 10 days
A lovely novelty clock
So easy to find and order , fast delivery and product perfect and as described, had so many admire and ask where we purchased . Overall delighted with quality , colour and design.
The product i ordered is not as what is…
The product i ordered is not as what is shown or described in the images.
I have contact you via email using link provided about how to return the product, and had no reply.
The product I ordered arrived on time…
The product I ordered arrived on time and was well packed.
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