Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best rate I found for recycling a Oneplus 15. I did have a delay in getting the device evaluated as it had a lock on it (my fault) but once resolved, I was paid instantly

Betygsatt 5 av 5 stjärnor

Sold my Mum's old Realme 7 Pro and my partner's Oppo A72. Both in immaculate condition, but these guys didn't send one single stupid question. Just an email to confirm receipt (and that they're b... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Slow, unprofessional and using con tactics. Firstly, they will give you high quote, best out of others. Then they will take a week to asses the phone and come back with some rubbish findings to reduce... Se mer

Betygsatt 1 av 5 stjärnor

Awful service. AVOID, absolute con artists. Phone sent in perfect condition, in protective case and screen protector, bubble wrapped in bag, to be told the phone is damaged took pictures prior to... Se mer

Företaget har svarat

Företagsinformation

  1. Återvinning och upplåsning av mobiltelefoner
  2. Elektronik

Informationen kommer från olika externa källor

RecyclePro is one of the UK's renowned names for IT Disposal and asset management services. In the ever dynamic and progressive society, the need for a holistic and integrated IT Disposal solution was inevitable. To cater to this need for a comprehensive and fully integrated IT disposal solution in the most environmentally sensitive way, Recycle Pro offers a unified approach to the responsible disposition of redundant IT assets and equipment. Our one of a kind IT management services cover all aspects - from gathering to transfer and reusing, the process is carefully laid out to evacuate and discard IT hardware in the most secure and eco-friendly manner without adversely affecting the environment. Geared with extensive knowledge of second user market and protracted experience in IT refurbishment and restoration, have the required acumen to furnish our clients with fair and deep discounts for the products they seek. Our ethos has consistently been that reusing ought to be anything but difficult to urge the larger part to take part by taking out the issues that prevent numerous individuals from reusing. To this end, we endeavor to give the least complex and most forward-thinking legislative reusing solution, upheld by a friendly and learned client administration group that can support every one of our accomplices and customers with negligible exertion. Thereby, promoting sustainable consumerism without affecting future generations.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

448 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(448)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great experience

Great experience. Sent device away and money was in my account within days. Really great to deal with and will 100% use again.

19 juli 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Thank you so much for your kind words, Linda. We really appreciate taking the time out to share your experience with us. We count ourselves lucky for you customers like you.

We look forward to working with you again in the future! :)

Betygsatt 5 av 5 stjärnor

Great service

Offered the best price for my phone and even though it had to be revised was still a fair price. Great communication and money in my bank in less than 24 hours. Definitely recommend and will use again.

11 juli 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Thank you so much for your kind words, Garth. We really appreciate taking the time out to share your experience with us. We count ourselves lucky for you customers like you.

We look forward to working with you again in the future! :)

Betygsatt 5 av 5 stjärnor

Fantastic Service all round. Five star Service

Fantastic Service all round, Gave me the best quote by a mile of any others, sent my phone off got a nice email back from Simon Isaac confirming. When it arrived before they even checked it I got another email again from Simon to say it had arrived and they were checking it.. and then shortly after another one say it was indeed in good condition and the money would be in my account within 24hrs.. it arrived quickly the full amount. Very Impressed indeed with the service and the communication was brilliant. Thank you very much again. Recyclepro.co.uk Five star

10 juli 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Hi Chris,

Thank you so much for taking the time to leave us a great review!

We are pleased to hear about your positive experience with Recyle Pro, and hope that you will continue to use our services in the future!

Betygsatt 5 av 5 stjärnor

Easy way to sell a phone

No fuss, straightforward. Quite a pleasurable experience. And the best price for my old phone. Would recommend and would use again.

23 juni 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Thank you so much for your kind words, Kevin. We really appreciate taking the time out to share your experience with us. We count ourselves lucky for you customers like you.

We look forward to working with you again in the future! :)

Betygsatt 5 av 5 stjärnor

Easy to return item via post office.

Easy to return item via post office.
Polite and friendly staff who replied to my email very quickly.
Money was in my bank within 48hours even though it was the weekend

17 juni 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Debbie, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)

Betygsatt 5 av 5 stjärnor

Excellent service

11 juni 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

Thank you.

Betygsatt 5 av 5 stjärnor

Really simple process

Really simple process, can't believe how easy it us to generate cash from old mobile phones, definitely recommend them.

9 juni 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Martin, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)

Betygsatt 4 av 5 stjärnor

After looking online to sell my old…

After looking online to sell my old phone Recycle Pro quoted a good price and free tracked postage. They acknowledge receipt of the device and although there was a slight adjustment in the offer for the phone, it was still a fair and acceptable amount. The payment was received within 24 hours of accepting the offer.

9 juni 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Hi there,

We always try our best to offer the best price to our customers according to the condition of the device.

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

Betygsatt 1 av 5 stjärnor

Lost my Phone

Took them almost 2 weeks since reciving the item them mixing up orders and them losing my phone.

They lost my phone despite me following all their instructions. Then they have not been very responsive nor helpful nor actively trying to sort the issue.

29 april 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Hi Christian.

I apologise for the inconconvenice.

We are coontionusly in touch with you and your device is not lost, we investiagte your case with Royal mail and informed you that we receive wrong device from your postage box and we also ask you to returned that device but you refused to return and asking the price for that device which is not received to our warehouse.

I would again apologise for the inconvenience.

Betygsatt 1 av 5 stjärnor

Recycle pro agreed to buy my old…

Recycle pro agreed to buy my old phone, so I sent it in. They received today.
At 17:03 I get "Thank you for selling your device to us , we have accepted your offer as your device is in good condition. You will receive your payment within next 24 hours."
AT 18:00 I get "I really apologize and regret to inform you that due to a system generated error this device was in the list of buying products while it was restricted in the system not to buy. So, please ignore our payment email and it is to inform you that we are sending your device back to you."

Absolute shower!!!!!!!!!!!!

2 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I hadn't reset my phone when I sent it…

I hadn't reset my phone when I sent it to them but they got in touch to ask for the password and promptly let me know all was good. My payment arrived quickly. All in all a fantastic experience, especially since I hadn't followed their requests before sending it and gave them extra work.

23 maj 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Thank you so much for your kind words, John. We really appreciate taking the time out to share your experience with us. We count ourselves lucky for you customers like you.

We look forward to working with you again in the future! :)

Betygsatt 1 av 5 stjärnor

Be careful with this company

I sold my phone to this company and it’s the worst decision I made. My phone was sent in perfect condition and I was sent photos of scratches on the screen when it ‘arrived’. They told me they would offer £250 less than they advertised then even worse when I declined the offer and asked for my phone back, they sent the phone back wrapped in bubblewrap even though i sent the phone too them in the original Apple box with all the inserts included. They advertise that they have 5 star trust pilot, this is misleading as the compare website doesn’t state this. Be very careful.

10 maj 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

I am sorry to learn that you were not satisfied with the revised offer.

You selected good condition however your device was in worn condition it has deep scratches on the screen. I also send you an email with images of your screen that clearly show deep scratches. We clearly mentioned in our terms and conditions that we are unable to return the accessories so please sent your device only because it is hard to manage the accessories because we received large numbers of orders in a day.

I would again like to apologize for the inconvenience you faced.

Betygsatt 5 av 5 stjärnor

Sell your phone

Was given a piece and little damage on phone was offered new price which was happy with . Got money in account in a few days after a little mix up . But would use again and recommend

5 maj 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Thank you so much for 5 star review we always try our best to our the best price to our customer. We really appreciate taking the time out to share your experience with us. We count ourselves lucky for you customers like you.

We look forward to working with you again in the future! :)

Betygsatt 1 av 5 stjärnor

Is this a scam company

Is this a scam company I keep sending emails to a Sam Issac and the emails keep bouncing back. They received my phone on the 15th but I still haven’t received payment. Sam messaged me a few days ago but my replies are bouncing back

3 maj 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Hello, Christine

We are sincerely sorry for the inconvenience caused by the delay. Due to a technical issue, emails are returning to you. We fixed this technical issue and proved that we are not scammers by returning the devices to you once we learned that you were unhappy with the revised quote.

I would again like to apologise for the inconvenience you faced and we tried our best it will be happen again.

Betygsatt 1 av 5 stjärnor

Recycle Pro are rip offs

Recycle Pro are rip offs. Do not use them. Their email fails and their number doesn't ring through. I have now lost my old device and there is no way to contact them. Very disappointed and disappointed with the comparison website too.

4 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very very slow

Possibly the slowest company out there to process a trade in although I’ve only used 3 others. Took nearly 4 weeks from posting the phone to actually receiving the money and they reduced the offer by £50 for a tiny scratch on the back of the phone and a small fault that wasn’t evident on sending.

3 maj 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

I am sorry to learn that you were not satisfied with the money.

You selected good condition however your device is in C condition your device has scratches on the back and side botton is also broken and your device falls into faulty category because of it.

I really apologize for the inconvenience caused that you faced delay during the process of checking and payment of your device. For the last few days we had so many many order and a pile of devices were there to check and also to follow the sequence in que, but we will definitely try our level best not to suffer like this in future.

I would again like to apologize for the inconvenience you faced.

Betygsatt 2 av 5 stjärnor

Don't bother. Choose other renowned company.

Slow, unprofessional and using con tactics. Firstly, they will give you high quote, best out of others. Then they will take a week to asses the phone and come back with some rubbish findings to reduce the given quote significantly. 70% of people can't be bothered to get the handset back and sell somewhere else and majority need a quick cash, so will agree to heavily reduced amount. And that is how they operate.

20 april 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I sent quite a low value phone to them

I sent quite a low value phone to them, they didn't acknowledge delivery until after I contacted them to confirm they had received. I printed the order confirmation off and put it in with the phone, they tried to use the excuse that is was because I didn't use their label and paid for postage myself.

They state on their website that payment is made within 23 hours if received before 12pm, and the following working day if received after. I am outside of this timeline and still no contact from them.

Edit - this has now been resolved and they have made payment.

20 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Did what it said on the tin

Did what it said on the tin. Clear, efficient and fair.

18 april 2023
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Thank you Chris, I work tirelessly at recycle pro to make phones recycling as easy as possible.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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