I made a mistake when ordering, and my item was returned to sender. These folks worked with me to resolve the problem and re-shipped to me quickly. Good customer service people to work with.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products with first class support. I've used the ETC telemetry units, with my Align and Hobbywing esc's paired with my Futaba radio. They worked great, something that the above mentioned OEM man... Se mer
It’s not often that you come across companies that are this helpful and efficient. I emailed them regarding an IBEC which the advert states is fully programmable via Microsoft; however I only run iMa... Se mer
Företaget har svarat
I purchased the ESC Telemetry Converter and the product works great for providing reverse thrust in my 90mm Viper with my Futaba transmitter. The added bonus with this product was being able to... Se mer
Företagsinformation
Skrivet av företaget
We provide electronic for the RC community. Initially lighting and pyro control systems for night flying and now various sensors and accessories. Everything we make we built because we wanted it, others wanted it too, so we started the site and now sell globally. We manufacture everything ourselves, we do not resell any third party products. RCLightSystems is run by Tom and Charlie Wood, with guidance from their dad, Simon Wood. The majority of the work involves building and assembling the products coupled with a lot of testing. We typically take a year to launch a new product as we want to make sure we have used it ourselves first. Also every single item we ship is hand tested by us.
Kontaktuppgifter
33 Eddington Road, RG12 8GF, Bracknell, Storbritannien
- sales@rclightsystems
- rclightsystems.com
4,8
Utmärkt
113 omdömen
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Har besvarat 100 % av sina negativa omdömen
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Prompt dispatch
Prompt dispatch - easy installation - instructions could be made clearer for the less technical purchasers
10 september 2024
Svar från RC Light Systems
HI Richard, thank you for the review. We will have a review of the instructions to see what we can refine.
ESC Telemetry Converter with Futaba in Viper 90
I purchased the ESC Telemetry Converter and it works perfectly. I used it in a eflite Viper 90 to enable reverse thrust and get telemetry with my Futaba setup. Works perfect and was fairly easy to setup. However getting the USB dogle is a must to ease setup.
26 juli 2024
Svar från RC Light Systems
Hi Stephen, thank you for the review. Yes the dongle does assist greatly in the configuration process. You can use ours or any other half duplex dongle (Jeti USB or Powerbox USB for example).
Glad to hear it's all working well.
Fast shipping to Germany
Fast shipping to Germany.
With the usb-dongle the ETC is easy to configure and works great!
19 juli 2024
Svar från RC Light Systems
Thank you Peter. The USB dongle coupled with the bootloader software is the simplest way to configure. You can use the button, but it's a slower process. Also the dongle allows you to upgrade the firmware as we release support for more escs or features. Always free updates.
Amazing product
The package came much sooner than expected. Only 5 days from the UK. Was easy to program and works flawlessly. I now have telemetry and reverse in my EDF while using my Futaba radio system. Simons follow up on the sale was impressive! I would give 10 stars if I could
19 juli 2024
Excellent post purchase support.
19 juli 2024
Best customer service
They made every effort to ensure I had my setup correct before they shipped it to me. Even though they are in the UK and I’m in the USA the time difference was no issue when keeping me updated on my order.
1 juni 2024
I purchased the telemetry converter and usb dongle
I purchased the telemetry converter and the USB dongle for a RC plane I'm setting up, as I use Jeti and the Avian controller does not provide my telemetry system.
First of all, I have to say that I'm VERY impressed by the overall quality of the system. It's small, connectors fit in perfectly in the printed box, and the configuration software is very easy to use.
Second, I'm also VERY impressed with Simon attention to detail. Not only he provided me with all the explanations I needed, but also provided some additional tips to use the Avian controller to the fullest. He also walked the extra mile to make sure I got my order exactly as we agreed.
Last, the converter is incredible, as it adds more parameters (as the much needed consumption) than the standard Avian controller (Spektrum, are you listening? Consumption is adamant, when flying electric).
I'm looking forward to do more business with this company.
14 juli 2024
Omdöme utan inbjudan
Svar från RC Light Systems
Riccardo, thank you for your support, we are very pleased to hear that you are happy with the ESC Telemetry Converter.
Svar från RC Light Systems
Michel, thank you for your kind words. There are several of us behind the emails and messaging so I can't take all the credit. As I've said elsewhere we are modellers ourselves so it is important to us that everyone gets great value from the products we make and sell. Thank you for your support.
its taking long for i get a confession…
its taking long for i get a confession about the shipment of my order
9 juni 2024
Svar från RC Light Systems
Hi, apologies for the delay in getting the tracking link to you. As per our website notice, we have been at a large show in the UK and whilst we were able to dispatch your order before we left we did not get a chance to update the system with the details. I have just emailed you the link directly.
Regards
RCLightSystems
Excellent customer service
Excellent customer service! This is a very niche business and typically the gadgets these folks make would normally come from china with no support. I wanted to try something that was not being done and they walked me through step by step. Then went even further and released a firmware upgrade to help. The telemetry converter and the update software work exactly as they are supposed to. Looking forward to future products!
1 april 2024
Omdöme utan inbjudan
Svar från RC Light Systems
Tom, thank you for the kind words. We are modellers ourselves, so always happy to help.
Simple to use products that are unlike the rest…
Simple to use products that are unlike the others. Great prices & support too.
19 mars 2024
Omdöme utan inbjudan
Great products well thought out, well supported…
Great products with first class support. I've used the ETC telemetry units, with my Align and Hobbywing esc's paired with my Futaba radio. They worked great, something that the above mentioned OEM manufacturers seems to struggle with getting right. Also used the piro igniters, after having a remote RC switch fail and almost cause a disaster. The RC Light System piro igniter has an arming procedure and fails safe, unlike a lot of remote switches or igniters which are in my opinion potentially dangerous. Their products are very well thought out, well priced, well supported.
26 februari 2024
Omdöme utan inbjudan
The best lights in the business!
11 juni 2023
Omdöme utan inbjudan
Absolutely great quality products
Absolutely great quality products and technical support so you can buy with confidence
7 november 2023
Omdöme utan inbjudan
Servo Tester
Purchased a servo tester from the RC light systems team.
Very professional, helpful and very knowledgeable.
Great helpful explanation of there products too.
Highly recommended. A++++
18 augusti 2023
Omdöme utan inbjudan
Great product
Great product, well packaged and superb technical support!
5 oktober 2023
Omdöme utan inbjudan
A beacon of excellence!
Great products and just as important the customer support if needed. Recently purchased the e-vario unit which is compact, accurate and great value for money too.
Take a look at their expanding range.
Thanks Simon and the team.
12 oktober 2023
Omdöme utan inbjudan
Buy them, Buy them All!..
I've used RC Light Systems for numerous years now and the results have been fantastic. The night light systems, of which I have several, all perform faultlessly. The customer support throughout is great and the additions of new products is exciting.
8 november 2023
Omdöme utan inbjudan
Excellent service and products
Excellent service and products.
Fast postage.
1 november 2023
Omdöme utan inbjudan
Great product, terrific support
Simon's email support is exceptional before and after the sale! I have an unusual setup, and Simon was most helpful recommending the right combination of hardware and firmware for my configuration. He went into great detail and answered every one of my questions. Once I bought the product (a pair of ETCs) and installed it, I had more configuration questions, and Simon was exceedingly patient helping me through the configuration.
The product is exceptional value, and the support is even better!
7 november 2023
Omdöme utan inbjudan
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