Consistently providing great tea, across the spectrum. Black, white, green, oolong or herbal, all well curated, with "every day" teas as well as high end rarities and loads in between.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jasmine loose leaf tea came very quickly, packaged well and no problems. Haven't yet tried the tea as need it for a specific occasion in the future.
Företaget har svarat
Excellent quality! My favorite teais rare hibiscus and it has the most amazing taste. You can taste the impeccable quality.So happy I discovered Rare Tea Company!
Företaget har svarat
I originally purchased this tea as a gift, but ended up buying some for myself so we could enjoy a tasting together. The flavor and aroma are so rich that I've stopped drinking coffee these days a... Se mer
Företaget har svarat
Företagsinformation
Om Rare Tea Company
Skrivet av företaget
Rare Tea Company offers some of the finest rare and speciality loose leaf tea expertly sourced from around the world. We are committed to direct trade and sustainable sourcing.
Real relationships, both with the farms and our customers, are essential to Rare Tea. This is what we believe defines direct trade.
We focus on quality, sampling the finest and only selecting the best: our range is small but carefully chosen, seeking out tea-gardens and farmers crafting the most delicious leaves. We are extremely lucky and proud to work with unique farms producing extraordinary tea.
Some of our tea is very rare, with only a few kilos produced each year. Others can be grown on a larger scale. All of our tea is crafted by skilled men and women on independent farms, not industrially processed by large agribusinesses. We buy harvests from farmers, not a commodity from brokers.
Skrivet av företaget
Kontaktuppgifter
35 Eyre Street Hill, EC1R 5ET, London, Storbritannien
- 02076810115
- hello@rareteacompany.com
- rareteacompany.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent choice and quality of unusual…
Excellent choice and quality of unusual teas. Attractive canisters for teas, and useful background information and advice on brewing. Efficient despatch and delivery.
2 december 2025
Svar från Rare Tea Company
Hi Matthew,
Thank you for your kind words, we really appreciate this!
Best wishes,
Rare Tea
I bought some green tea for my sister…
I bought some green tea for my sister who declared it much better tasting than her usual tea.
12 januari 2026
Svar från Rare Tea Company
Hi Michelle,
Thank you for taking the time to leave us a review - we're so glad your sister has been enjoying the tea!
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi there,
Thank you so much for taking us the time to leave a review, we really appreciate this!
Best wishes,
Rare Tea
Great products
Great products, arrived quickly and very well packaged. Perfect for a gift.
26 november 2025
Svar från Rare Tea Company
Hi Jo,
Thank you so much for your lovely words. We're glad to hear that everything arrived quickly for you.
Best wishes,
Rare Tea
Tea and service is great
Tea and service is great, tea is however is a national staple not a treat; I thought the price a bit high , so not something i can buy regularly.
27 november 2025
Svar från Rare Tea Company
Hi Steve,
Thank you so much for taking the time to leave us a review, we really appreciate this. We hope you will be able to get at least two infusions from each pot of your tea - this will reduce the cost per cup!
Best wishes,
Rare Tea
Great tasting tea
I purchased online, which was easy to do, I also received email from the company etc telling me when it would arrive. The presentation box was as described and the tea infuser works well, The Earl grey tea is very good, the only downsides you only get 50grams, and it's very expensive.
27 november 2025
Svar från Rare Tea Company
Hi Jeremy,
Thank you for taking the time to leave us a review, we really appreciate this and are glad you have liked all the products. We hope you will be able to get at least two infusions from each pot of your Earl Grey - this will reduce the cost per cup!
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi Judith,
Thank you for taking the time to leave a review for us, we really appreciate this and are glad you're enjoying the tea!
Best wishes,
Rare Tea
What a find this Company is
What a find this Company is. I received the Jasmine as a gift and intend to try many more. I have searched for a Jasmine tea for a long time this tea is beautiful, I have now purchased a teapot so that I can make it properly. The website is helpful and contacting them easy.
5 januari 2026
Omdöme utan inbjudan
Svar från Rare Tea Company
Hi Pamela,
Thank you so much for taking the time to leave us a lovely review! We're really glad you like the Jasmine and hope that you will be able to try more of our teas.
Best wishes,
Rare Tea
Have been buying your teas for years.
Have been buying your teas for years.
Appreciate good selection of quality Malawian teas
Lost Malawi is the perfect black tea
Outstanding Oolong
24 november 2025
Svar från Rare Tea Company
Hi Jonathan,
Thank you so much for your loyalty over the years! We really appreciate this and we're glad you like the tea.
Best wishes,
Rare Tea
Quality product from specialist company.
Bought for Christmas gifts after reading article about the company.Nice packaging and I love the pretty infuser-and I am told the loose tea is delicious so now need to treat myself.Also like the backstory and social initiatives behind the company.
24 november 2025
Svar från Rare Tea Company
Hi Louise,
Thank you for taking the time to leave us such a lovely review! We hope that you'll now be able to enjoy some of our tea for yourself.
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi John,
Thank you for your wonderful review, we're so glad to hear this!
Best wishes,
Rare Tea
Trusted owner
Trusted owner, a lovely person. Quality product. Love that local growers are featured. Easy to order. Fun to be able to try so many unique flavors.
10 november 2025
Svar från Rare Tea Company
Hi Michael,
Thank you so much for your kind words. We're really pleased to hear that you are enjoying the tea!
Best wishes,
Rare Tea
Great tea
Read about this tea company in the times magazine so gave them a try and wasn’t disappointed great tea noticed the difference
3 november 2025
Svar från Rare Tea Company
Hi Tony,
Thank you so much for giving us a try, we're glad you enjoyed the tea! Please do reach out to us at hello@rareteacompany.com if you would like any recommendations.
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi Helen,
Thank you for taking the time to leave such a lovely review - we really appreciate it!
Best wishes,
Rare Tea
I want all the Rare Teas!
I love Rare Tea and what they do to give us the best most precious and delicious tea possible.
I don’t just order. I read everything closely, and I follow Rare Tea and Rare Tea Lady on Instagram. My shipments come quickly and easily and in great shape. Even though I don’t need another tea… wait! Why did I even say that?!! 😂
I want all the teas in the world!
29 oktober 2025
Svar från Rare Tea Company
Hi Carolyn,
Thank you for your lovely review, we are so glad to hear this! Please do reach out to us if you would ever like some tea recommendations from us.
Best wishes,
Rare Tea
Absolutely outstanding quality and…
Absolutely outstanding quality and selection of teas and great service
27 oktober 2025
Svar från Rare Tea Company
Hi Santiago,
Thank you so much for your kind words! We really appreciate it.
Best wishes,
Rare Tea
Best Tea Anywhere
These teas are of the BEST quality, at totally fair prices. Ethically grown and harvested, with some money going towards education. I want a *good* cup of tea, or else why bother?
24 oktober 2025
Svar från Rare Tea Company
Hi Heather,
Thank you so much for your kind words - we really appreciate it!
Best wishes,
Rare Tea
Great product
Great product - everyone loves this clean tasting refreshing peppermint tea - love it
20 oktober 2025
Svar från Rare Tea Company
Hi Kathryn,
Thank you so much for your kind words - we're really glad you love the English Peppermint.
Best wishes,
Rare Tea
Super!
Rare Tea Company are a special crew with excellent products. I have only experienced amazing tea, informative masterclasses and excellent customer service.
I have purchased tea and teaware from them, both of which have been a joy to consume and use.
Pricing is competitive, offers are great and delivery is quick with good communication in case of any issues. Highly recommended!
12 juni 2025
Svar från Rare Tea Company
Hi there,
Thank you so much for your kind words, we really appreciate this!
Best wishes,
Rare Tea
Excellent range of teas
Excellent range of teas backed by good descriptions. They're not the cheapest, but they are committed to paying - directly - their suppliers a decent amount. I get why they don't work with Fairtrade (only 10% of a product needs to be fairly-traded to qualify) and it's great Rare Tea also help via a linked charity, albeit it's not clear from company accounts what percentage of revenue is passed on to the charity. The gushiness of emails can be a bit much, but that's a minor quibble. Overall, some lovely teas worth buying again and again.
13 oktober 2025
Svar från Rare Tea Company
Dear Barbara,
Thank you for taking the time to leave a review.
Henrietta has written a book (Infused Adventures in Tea) where she explains in a bit more detail why she stopped working with Fairtrade. It stems from the fact that 80% of what we were raising went to the organisation and only 20% to the farmer/tea community. She founded Rare Charity to give a direct percentage of our revenue (never less than 1% and up to 7%) to tea communities. It is not based on profit which can be manipulated, but straight revenue. Rare Charity is founded on the model where 80% of revenue goes to the work of the charity and only 20% on admin.
Sorry about the gushiness – that's the Rare Tea Lady - maybe you shouldn't read her book!
Best wishes,
Rare Tea
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.