Consistently providing great tea, across the spectrum. Black, white, green, oolong or herbal, all well curated, with "every day" teas as well as high end rarities and loads in between.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jasmine loose leaf tea came very quickly, packaged well and no problems. Haven't yet tried the tea as need it for a specific occasion in the future.
Företaget har svarat
Excellent quality! My favorite teais rare hibiscus and it has the most amazing taste. You can taste the impeccable quality.So happy I discovered Rare Tea Company!
Företaget har svarat
I originally purchased this tea as a gift, but ended up buying some for myself so we could enjoy a tasting together. The flavor and aroma are so rich that I've stopped drinking coffee these days a... Se mer
Företaget har svarat
Företagsinformation
Om Rare Tea Company
Skrivet av företaget
Rare Tea Company offers some of the finest rare and speciality loose leaf tea expertly sourced from around the world. We are committed to direct trade and sustainable sourcing.
Real relationships, both with the farms and our customers, are essential to Rare Tea. This is what we believe defines direct trade.
We focus on quality, sampling the finest and only selecting the best: our range is small but carefully chosen, seeking out tea-gardens and farmers crafting the most delicious leaves. We are extremely lucky and proud to work with unique farms producing extraordinary tea.
Some of our tea is very rare, with only a few kilos produced each year. Others can be grown on a larger scale. All of our tea is crafted by skilled men and women on independent farms, not industrially processed by large agribusinesses. We buy harvests from farmers, not a commodity from brokers.
Skrivet av företaget
Kontaktuppgifter
35 Eyre Street Hill, EC1R 5ET, London, Storbritannien
- 02076810115
- hello@rareteacompany.com
- rareteacompany.com
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Disappointing
I was very excited to get this tea after trying it last year. Unfortunately I couldn’t taste the bergamot at all. I believe I was sent old tea because I tried steeping 3 minutes and sometimes even more in the hope that I would be able to enjoy my earl grey tea. Really disappointed
24 april 2025
Svar från Rare Tea Company
Hi Shalini,
I'm really sorry to hear that the Rare Earl Grey you received didn't taste as expected. Our returns policy means that you are able return and receive a refund for the pouches you aren't satisfied with. However, we'll get in touch shortly via email so we can help sort this out for you.
Best wishes,
Rare Tea
Rare Tea for every
I have been drinking tea from the Rare Tea Company since Henrietta introduced me at Waitrose in John Lewis. I like these rare teas that I don’t drink any other tea.
31 mars 2025
Svar från Rare Tea Company
Hi Paola,
Thank you for your wonderful review. We're so glad you're continuing to enjoy our teas!
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi Linda,
Thank you for taking the time to leave a review. We're glad to hear your order arrived nice and quickly.
Best wishes,
Rare Tea
Best quality tea.
Best quality tea.
If brewed to correct strength (ie colour shade), more than one brew per portion can be made; helping you get value for money
31 mars 2025
Svar från Rare Tea Company
Hi Douglas,
Thank you for your wonderful review! It's great to that you're managing to do several infusions with your leaves.
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi George
Thank you for your kind review. We're glad to hear you can count on us for good quality tea!
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi Marilyn,
Thank you for taking the time to leave a review. We're glad to hear you received your order when expected.
Best wishes,
Rare Tea
top level quality
top level quality! Rare Tea cannot be compared with any other brand I have tried. dont ever change!
10 mars 2025
Svar från Rare Tea Company
Hi Dina,
Thank you for your wonderful review - we really appreciate it!
Best wishes,
Rare Tea
Very impressed with prices and shipping…
Very impressed with prices and shipping time. But most importantly, I’m extremely satisfied with my tea!
11 mars 2025
Svar från Rare Tea Company
Hi Ahmad
Thank you for taking the time to leave such a kind review. This is exactly the service we aim to provide!
Best wishes,
Rare Tea
Great service and packaging
Great service and packaging. The teas are lovely, well worth the price.
1 april 2025
Omdöme utan inbjudan
Svar från Rare Tea Company
Hi Emily
Many thanks for your kind review. We're so pleased to hear you're satisfied with our service.
Best wishes,
Rare Tea
Consistent high quality!
5 mars 2025
Svar från Rare Tea Company
Hi there
Thank you for taking the time to leave such a kind review, this is exactly the service we aim to provide!
Best wishes,
Rare Tea
Always love your teas
Always love your teas, and the RAF Tea for Heroes gets me through the day.
3 mars 2025
Svar från Rare Tea Company
Hi Angelo
Thank you for your kind words. We're pleased to hear you're as big a fan of our RAFA Tea for Heroes as we are!
Best wishes,
Rare Tea
Great tea
The tea are so delicious.I'm a (faithful) customer since
7 years.You got your order quickly (I'm a french customer.)Great tea from a great company,no doubt.
3 mars 2025
Svar från Rare Tea Company
Hi Frédérique
Many thanks for leaving such a kind review. We're so pleased to hear you're enjoying our teas, we really value your loyalty.
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi Carnelia
Thank you for your kind review, we're so pleased to hear you love our tea!
Best wishes,
Rare Tea
Finding my green tea
Love the tie guan yin.. it was actually given as a gift together with a teapot. So when i finally finished all 3 tins... i chose the it and searched for your website. Soothe Me is drink i drink at night and the toasted matcha is beautiful as well.
24 februari 2025
Svar från Rare Tea Company
Hi Maria
Thank you for your kind words, we're so pleased to hear you're a fan of our teas!
Best wishes,
Rare Tea
Amazing company and amazing customer…
Amazing company and amazing customer service. The tea isn't cheap at all, but it is so worth it if you love tea! Every cup becomes a little treat. I had some questions and the response was quick and very kind. Highly recommend this company, my mother and I will order a lot more in the future!
3 februari 2025
Omdöme utan inbjudan
Svar från Rare Tea Company
Hi there
Many thanks for your kind words, we're very pleased to hear you and your mother enjoy our tea. I have passed on your lovely message to our Customer Service team.
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi Sarah
Thank you for your lovely review, we're pleased to hear you love our selection of teas.
Best wishes,
Rare Tea
Great teas for a great price
Love the Rare Tea teas! Excellent product, fantastic taste, and fair prices.
3 februari 2025
Svar från Rare Tea Company
Hi there
Thank you for your kind words, we're very pleased to hear you're satisfied with our service.
Best wishes,
Rare Tea
A must for the conosseur
Henrietta is totally dedicate to tea, it's her life, her expertise, her passion. She has to offer world class, top grade, unique infusions impossible to find elsewhere. It's the "creme de la creme", so don't esitate if you are looking for something special, for yourself or a as gift. Highly recomended!
3 februari 2025
Svar från Rare Tea Company
Hi Alessandra
Thank you for taking the time to leave us a kind review, we're so pleased to hear you appreciate our dedication to high-quality tea!
Best wishes,
Rare Tea
Svar från Rare Tea Company
Hi there
Thank you for leaving such a kind review. We're pleased to hear you're enjoying your tea.
Best wishes,
Rare Tea
Rare Tea Company is the pinnacle of tea…
Rare Tea Company is the pinnacle of tea companies. You need excellent, high quality affordable tea? You need Rare Tea Company. The selection is, impeccable. The ordering and delivery couldn't be easier. Rare Tea Company is part of my life. Every household and business should partake.
30 januari 2025
Svar från Rare Tea Company
Hi Carrie
Thank you for taking the time to leave such a kind review. We're so pleased to hear you're a fan of our teas and service; we really appreciate your loyalty.
With best wishes,
Rare Tea
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.