RAPID SECURE LIMITED Omdömen 

Handled all my claim efficiently

Had the misfortune to require a boarding up service. The police arranged for this company to come out. At the time i was relieved to have the smashed window boarded up even though it was not fitted correctly and had big gaps at the bottom. They fitted the board with screws from the outside enabling any one to remove them easily and gain access. The next day i actually removed the board cut it to the correct size and refitted with screws from the inside giving me a little bit more security. When i approached the company regarding the poor shoddy work their reply was it would have been quicker to smash the pain of glass next to it to gain entry rather than remove 6 screws.!!!!! Would never use again.

Thank you very much your employee was very prompt, courteous and professional.

Arrived in the hour we were told and secured the property very efficiently

Very prompt and pleasant service, but the quality of the boarding up was not very secure.

An elderly, living alone relative fell down the stairs. Called for help, doors locked and with no keysafe or access, neighbour called the police who gained entry by smashing back door glass window.
Ambulance arrived, soon after an extremely nice fella from Rapid Secure, who cut a small strand board panel, securing it over the lower half of the broken glass with a single coach bolt, washer and nut. Hardly secure. 10 minutes was all it took.

We now have a bill for £240. I replaced their boarding with a full panel and 4 corner bolts as a temporary measure and later replaced the toughened glass double glazed unit for £60.

As a legal point, no contract exists between the property owner and this company. We had no option as the service was already ordered by the police, other posts also indicate this.
My opinion ...Standard of workmanship mediocre, charges a blatant rip off.
At a revenue rate of at least £240/HR they can well afford to be nice!

Friendly service and advice considering our situation ( break in )

Came asap and got the job done well done great job

Disgusting. Called out by the police to secure a small door window after a burglary. Recieved an invoice over a week later for £265 for a shoddy board with 4 screws that we then had to secure further ourselves. I cant believe the price they are charging for victims of crime. I cant afford that cost after having my workplace broken into and having had to replace things, add more cameras etc. The woman on the phone had clearly had an awful lot of calls of the same complaint, she knew exactly what to say without missing a beat. Very well rehearsed. Literally daylight robbery and for very low standard of work too. I cant even voice how angry I am.

Rapid Secure responded within an hour, did a great job and they were cheapest quote I could get for an emergency.

Used Rapid Secure to board up a broken window following a burglary. Quick service and a good job. However, when paying the invoice over the phone they said they could quote for the replacement window but nobody bothered to call me back.

Do not use this company to secure your house. Front door was smashed in. They fitted the old lock so when we came back a few days later we had to call a PROPER locksmith because we couldn't get in. The rear patio door had a piece of plywood stuck on with GAFFER TAPE. Ifthis is securing a house then I'm astounded. BEWARE.

Friendly, Arrived on time and boarded up window.

Was very quick getting here after the police rang, was bothered about upsetting my dog, tried his hardest to be as quiet as possible whilst be very quick. Lovely gentleman

Quick, efficient service, it is expensive but prevention of further damage due to weather conditions is essential this time of year.

Very quick response time and can’t fault the service

Immediate response and helpful member of staff

Prompt arrival within the promised hour, but poor quality repair. The boarding was not fitted flush to the damaged door at top and bottom, only flush at the sides, so there is a gap at top and bottom which someone could insert a tool into. This does not seem very secure. I have raised a complaint about it, and am still hoping something will be done.

I can thank and Highly recommend this Excellent, reliable fast service following accidental damage to my door, on a Saturday night requiring emergency call out to board the door and make secure.
The guy on the phone was lovely and the kind young man who actually came out was fast, efficient and did a brilliant job. Think is name was Emlyn, but I may not have spelt it correctly. Thank you so much for being such a great team. Jan