Rapid Scooter Master Omdömen 

459
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... Se mer

Betygsatt 5 av 5 stjärnor

Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Se mer

Betygsatt 5 av 5 stjärnor

Bought a scooter from the website. Fast delivery and well packaged. Website is easy to access and has loads of product information. After placing the order I needed to amend it and the customer servic... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm Work they carried out, new controller fitted , new throttle cable supple and fit, new brake callipers and disks and pads fi... Se mer

Företagsinformation

  1. Återförsäljare av skotrar
  2. Cykelreparation
  3. Cykelaffär
  4. Skoterreparation

Skrivet av företaget

Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

459 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(459)

145 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I called Saanj

I called Saanj, he helped me straight away and got everything sorted very helpful 👍🏻

23 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Ive had a great experience buying from rapid scooter it came on time also ive had a slight issue my my charger i rang rapid scooter explained I need the scooter for work they sent a new one out straight away I was impressed so I'd use these again definitely

17 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast, skilled and excellent value – highly recommend

Dropped my bike off at 10:30am and it was finished within an hour. My brake caliper was completely damaged — the piston had popped out and mineral oil was leaking everywhere. I honestly thought it would need replacing, but the mechanic said he could repair the caliper (which I was genuinely surprised by, as I know it’s a tricky job), bleed the brake, and get everything working again.

He also explained that my brake disc had been permanently contaminated with mineral oil and that once that happens it can’t return to its original condition, even after cleaning. Because of that, he recommended replacing the disc as well, which made complete sense and was explained clearly.

I brought my own brake pads (the damage happened while I was changing them myself), and he installed them onto the repaired caliper for free, which I really appreciated.

Caliper repair, brake bleed, and brake disc replacement all came to £60 total, which is an absolute bargain for the work involved. You can really just walk in and they’ll fix things on the spot, though I’d recommend calling ahead to check availability.

If you need quick, honest, and skilled repairs, especially for brakes, I wouldn’t hesitate to recommend them. Though I wouldn’t doubt they wouldn’t be able to fix anything. Definitely my new go-to shop :).

14 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dualtron eagle pro repair serviced in Kilburn London

Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm
Work they carried out, new controller fitted ,
new throttle cable supple and fit, new brake callipers and disks and pads fitted front and rear , front puncture fixed and front split rim supply and fitted, they had all the parts I needed in stock so super fast efficient turnaround l highly recommended if you want get your Dualtron or any scooter fixed,
great price, great service
Scooter is like new now , very happy customer

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I called them up after receiving my…

I called them up after receiving my order from an online store because I had some questions about the battery ignition. The young gentleman I spoke with was very kind and explained everything clearly. I highly suggest giving them a call if you have any uncertainties. Thank you, everyone!

9 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well pleased

Great communication all the way through my purchase and not very long for delivery would definitely use this company again

29 november 2025
Betygsatt 5 av 5 stjärnor

Really good customer support

Scooter was late, rang for some help and they couldn’t do Enough to help and sort the problem. Thank you so much.. will defo buy from youse again

27 november 2025
Logotyp för Rapid Scooter Master

Svar från Rapid Scooter Master

Hi Frances,

I’m really sorry you haven’t received your parcel yet.

We’ve checked with FedEx and they attempted delivery this morning, with a photo of the doorframe uploaded as proof. We’ve now asked them to try delivering again tomorrow. It would be a huge help if someone could be available at the address, and you can also use the tracking link we emailed to follow the status or add delivery instructions.

If anything looks wrong on the tracking or you’d like us to speak to FedEx again on your behalf, please do not hesitate to contact us and we’ll sort it.

Kind regards,
Customer Happiness Team
Rapid Scooter

Betygsatt 5 av 5 stjärnor

I ordered a bike and then realised that…

I ordered a bike and then realised that putting it together was going to be beyond me. I got in touch to confirm this via email and then I spoke to an amazing member of staff called Fred. He was simply excellent on the phone (just as it was a big item to be returned so I was a but unsure) - he was very paitent & friendly/ and got me sorted.

I always think companies show their true colours when something needs changed - either a return exchange or similar.

And in this case the service was simply excellent - I genuinley wished I stayed closer as I would have been able to get my bike build by them.

Thank you for such a good expriernce - buying was easy/ delivery was brilliant and I am sorry ive had to return. But I 100% highly recommend these folk!

13 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great bike

Great bike , very fast delivery next day , very nice company with all the nice things. Responsive and knowledgeable in the field of electrical commuting components.

7 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Neded advice

Just rang them , I had taken delivery from an online retailer and was unsure about the battery ignition...the young man explained it to me, very courteous and polite... would recommend ringing if your not sure about anything... thanks guys x

12 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great in person service

Really helpful and accomodating staff, realised I could collect my bike in person so rang Rapid Scooter and changed my order. Bike was assembled, charged and ready to go. They talked me through the essentials and made me feel confident with my new bike.

31 oktober 2025

Detta är Trustpilot

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