We absolutely love our rapid radios!! We started with the handheld units and now we have added them to our fleet of on road and local trucks. We have been able to communicate quickly and ensure that... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been a customer for three years. Products are great and work as advertised. Any issues have been quickly resolved. Patsy did an excellent job recently when I was having issues. We worked to tro... Se mer
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I recently purchased a 6 pack of Rapid Radios, Model G1. At the time of purchase, I didn't realize I could have had the radios named, so they came named 1-6. In the set up process I couldn't figure o... Se mer
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Rapid radio Patsy, Is the greatest. Sent an email she replied promptly. Answered all my questions, and added more info for brand awareness. Missed the special get something free bonus nope Patsy... Se mer
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Företagsinformation
Skrivet av företaget
Rapid Radios is the only 2-way radio walkie-talkie with nationwide range and no monthly fees. Enjoy crystal clear, private communications with Rapid Radios!
Kontaktuppgifter
829 Forest Hill Ave SE, 49546, Grand Rapids, USA
- (616) 227-3466
- info@rapidradios.com
- rapidradios.com
4,4
Utmärkt
397 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We’ve had the radios for a year
We’ve had the radios for a year. There’s one in California, one in Florida, 2 in Michigan, and 2 in Mississippi. We have always been able to get ahold of each other. We have clear communication on calls, great reception and they are always reliable. Totally recommend!
8 januari 2026
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for sharing your experience! We’re thrilled to hear that your radios continue to perform reliably across multiple states. Clear communication and dependable service are exactly what we aim to provide. We truly appreciate the recommendation and your continued trust in Rapid Radios.
– The Rapid Radios Team
Great customer service
Patrick fixed the issue quickly and professionally!
6 januari 2026
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for your review! We’re glad to hear Patrick was able to resolve the issue quickly and professionally. We appreciate you taking the time to share your experience and thank you for choosing Rapid Radios!
—The Rapid Radios Team
One of my new PPT was defective and…
One of my new PPT was defective and reached out for support and Patsy M. From customer care took care of it that day! WOW! That doesn’t happen anymore more.
Thank you !!!!! And much appreciated! What a great Company
Mitch
6 januari 2026
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for taking the time to share your experience, Mitch! We’re sorry to hear about the defective unit, but we’re so glad Patsy was able to take care of it the same day. That kind of service is exactly what we strive for, and it means a lot to hear it stood out to you. We truly appreciate your support and kind words!
—The Rapid Radios Team
Great small US company
Great small company, great product! As an Emergency Manager having the ability to communicate is key and just as important, or more, when it comes to your family. I bought these radios to keep in touch with family across the US. I've bought them twice and expect to buy more for other family members and our small business.
26 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the thoughtful review! We truly appreciate your trust in Rapid Radios—especially coming from an Emergency Manager who understands how critical reliable communication is. We’re honored to be a part of keeping both your family and business connected, and we’re grateful for your continued support.
— The Rapid Radios Team
I ordered four for my family
I ordered four for my family. Two for my wife and I, one for our son who is 30 miles away. The real test was for our
daughter 500 miles away. All work great! Conversations as if in the same room! I recommend Rapid Radios!
25 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for sharing your experience! We’re so glad to hear that the radios are keeping your family connected, near and far, with crystal-clear conversations. Your recommendation means a lot to us!
— The Rapid Radios Team
Outstanding Experience with Rapid…
Outstanding Experience with Rapid Radios
As a long-time user of Rapid Radios, I can confidently say that these PTT over cellular (PoC) radios perform exceptionally well, and the customer service is truly top-notch. After seeing some mixed reviews online, I was curious about the negative feedback, but my experiences have been nothing but positive—I honestly wonder what issues others might have encountered.
Every time I’ve reached out to customer support, they’ve responded promptly and resolved any questions or concerns efficiently. We use numerous radios across our team, including for employees and even some family members on a separate group channel, and everyone is thrilled with the reliability and clarity.
If you’re in the market for long-range communication devices at a fair price, Rapid Radios is the company to choose. I’ve seen cheaper PoC alternatives out there, and I know people who’ve tried them—unfortunately, they often turn out to be low-quality and unreliable. As the saying goes, you get what you pay for.
I highly recommend trying a few Rapid Radios yourself—you won’t be disappointed! ⭐⭐⭐⭐⭐
29 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for sharing your wonderful experience! We’re thrilled to hear that our radios have met your expectations and that our customer support has been helpful and prompt. It’s great to know that your team and family are enjoying the reliability and clarity of our devices. We appreciate your recommendation and kind words—it means a lot to us!
— The Rapid Radios Team
I was able to take these bad boys from…
I was able to take these bad boys from Decatur Texas all the way to Davy Crockett national forest thats 230 miles away with 0 cell service and hear my wife perfectly fine, it was awesome they are very compact easy to use and a durable too.
27 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thanks for the awesome review! We’re thrilled to hear your radios performed flawlessly over such a long distance—even with zero cell service. It’s great to know the clarity, durability, and ease of use really stood out for you. We appreciate you choosing Rapid Radios and sharing your experience!
— The Rapid Radios Team
3rd purchase of Rapid Radios for our group
I just finished working with Rapid Radios' Tech Support regarding the naming of our newly purchased batch of radios. This is our third batch of radios as our group is continuing to grow. The communication in our group is instantaneous rather that waiting for someone to pick up a cell phone, if they have coverage at their current location. The Tech Support people are awesome!
23 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for sharing your experience! We’re so glad our support team could help get your new radios set up smoothly. It’s great to hear how well the instant communication is working for your growing group—especially when cell coverage isn’t guaranteed. We truly appreciate your continued trust in Rapid Radios!
— The Rapid Radios Team
Very Comforting!
Love these radios...I've been deep in the Atchafalaya Basin in Louisiana where there is absolutely no cell coverage and these worked. Very comforting!! I'm taking one to Belize now and leaving one at home with the kids. Highly recommend!!!
12 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for sharing this! We’re thrilled to hear the radios performed reliably even deep in the Atchafalaya Basin with no cell coverage—that peace of mind is exactly what we aim to provide. Knowing you’re trusting them for travel to Belize and staying connected with family back home means a lot to us. We truly appreciate the recommendation and wish you safe and enjoyable travels!
– The Rapid Radios Team
Love these radios
Love these radios, I’ve tested them by giving one to my 9 year old and sending him out to the woods nearby to fish and play, it came back dirty and wet. But it worked great and cleaned up nicely. Great product!
17 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the great review! We love hearing how you put the radios to the test, and it’s awesome to know they held up and performed exactly as expected. We’re glad they cleaned up easily and continue to work great. Thanks for sharing your experience and for choosing Rapid Radios!
– The Rapid Radios Team
A1 top quality company !
This company has amazing top quality products and they stand by everything that they say for their warranties. Highly recommended to use for everybody.
15 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the kind words and recommendation! We’re thrilled to hear you’re happy with the quality of our products and our warranty support. We truly appreciate your trust and support—it means a lot to our team!
– The Rapid Radios Team
Customer support
I want to thank Rapid Radios customer support team for helping with a couple of minor issues I had. They reached out quickly and responded promptly to resolve the problem
Thank you very much
11 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to provide details. The annual service fee is prominently displayed in multiple areas on our website, including the product page under “What’s Included,” the FAQ page, the Terms of Service page, our emails, and on various landing pages. We understand it can still be surprising if overlooked, and we apologize if this wasn’t clear initially.
Regarding battery life, the issue could be related to faulty batteries. We’re more than happy to send replacements to see if that resolves the problem you’re experiencing.
A representative will be reaching out to you directly soon to discuss these issues, review previous correspondence, and assist with a resolution, with the hope of turning your 1-star experience into a 5-star one. Again, we sincerely apologize for the issues and hope to make things right.
– The Rapid Radios Team
One radio not transmitting
I had an issue with the radios. I texted support, and Joshua was very helpful. The issue was cleared up. The radios were talking to each other and transmitting. Great support!
2 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for your review! We’re glad Joshua was able to help resolve the issue and get your radios communicating properly. It’s great to hear you had a positive experience with our support team!
– The Rapid Radios Team
Work right out of the box!
Very helpful and quick responses from support. They work great! We live in the UP of MI. Gives my 83 yo Mom peace of mind. Her power and phone go out a lot and poor cell service. With Rapid Radios she can be in contact with us 24/7. Love they are made in MI!
12 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the wonderful review! We’re so glad to hear our radios are providing peace of mind for your mom and keeping her connected, even in areas with power and cell outages. It’s great to know our support team was able to help quickly.
– The Rapid Radios Team
Rapid Radio questions/answers
Patsy M. was very helpful in answering all my questions, rapid reply's as well. Thanks Patsy!
11 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for your feedback! We're glad to hear Patsy was able to answer all your questions and respond quickly. We appreciate you taking the time to share your experience!
— The Rapid Radios Team
Customer care representative Joey Fritz…
Customer care representative Joey Fritz is amazing , answered questions and added a group so I could expand the use of my rapid radios !!!
11 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the awesome review! We’re happy to hear that Joey was able to answer your questions and get your new group set up so you can expand your Rapid Radios use. We appreciate you being a part of the Rapid Radios family and are always here if you need anything!
— The Rapid Radios Team
Customer support
We recently purchased 6 radios for our business communication needs. Natalie in Customer Service was very responsive and helpful in getting me acclimated to the customer portal and how to use it.
11 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the great review! We’re thrilled to hear that your new radios are meeting your business communication needs and that Natalie was able to help you get comfortable with the customer portal. We appreciate you choosing Rapid Radios and we're always here if you need anything!
— The Rapid Radios Team
Great Customer Service
Everyone I have spoken with has always been incredibly helpful. I have called several times now with questions or a technical issue and each time I have been helped quickly and with kindness.
8 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the wonderful review! We’re so glad to hear that every interaction with our team has been helpful and kind. Our goal is always to provide quick, supportive assistance, and it means a lot to know that’s been your experience. We appreciate you choosing Rapid Radios and are always here whenever you need us!
— The Rapid Radios Team
The Rapid Radios radio has been a great addition to my communications plan
The Rapid Radios radio has been a great addition to our community response teams. Working with support is always an easy and fast process, even when you request something that's not standard. I would highly recommend this product to you for family, work, and backup communications in public safety.
1 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for the thoughtful review! We’re thrilled to hear that Rapid Radios has been valuable for your community response teams and that our support team has been able to help quickly—even with special requests. We truly appreciate the recommendation for family, work, and public safety use. Thank you for trusting us with your communication needs!
— The Rapid Radios Team
My experience was great your technical…
My experience was great your technical support was a 10 I own six of your radios and the experience has been great thank you keep up the good work
8 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the great review! We’re happy to hear your experience has been excellent and that our technical support team was able to help—10/10 means a lot to us! We appreciate you owning six of our radios and your continued trust in Rapid Radios. Thanks again, and we’ll keep working hard for you!
— The Rapid Radios Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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