We absolutely love our rapid radios!! We started with the handheld units and now we have added them to our fleet of on road and local trucks. We have been able to communicate quickly and ensure that... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been a customer for three years. Products are great and work as advertised. Any issues have been quickly resolved. Patsy did an excellent job recently when I was having issues. We worked to tro... Se mer
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I recently purchased a 6 pack of Rapid Radios, Model G1. At the time of purchase, I didn't realize I could have had the radios named, so they came named 1-6. In the set up process I couldn't figure o... Se mer
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Rapid radio Patsy, Is the greatest. Sent an email she replied promptly. Answered all my questions, and added more info for brand awareness. Missed the special get something free bonus nope Patsy... Se mer
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Företagsinformation
Skrivet av företaget
Rapid Radios is the only 2-way radio walkie-talkie with nationwide range and no monthly fees. Enjoy crystal clear, private communications with Rapid Radios!
Kontaktuppgifter
829 Forest Hill Ave SE, 49546, Grand Rapids, USA
- (616) 227-3466
- info@rapidradios.com
- rapidradios.com
4,4
Utmärkt
397 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A great experience
My experience with Rapid Radios has been nothing but a complete pleasure. It was so easy to order my radios. And the customer service is extraordinary
4 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for the kind words! We’re glad to hear your ordering experience was smooth and that our customer service team has taken great care of you. We truly appreciate you choosing Rapid Radios and we’re always here if you need anything in the future!
— The Rapid Radios Team
GREAT PRODUCT
The product came quick even with it being a black Friday purchase! Absolutely love these radios, sent them out with my workers to try them and they can't believe how well they work! I also had our group name and radios identified through an online application and it was answered and completed the same day... GREAT SERVICE!!
5 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thanks so much for the awesome feedback! We’re happy to hear your order arrived quickly, even during the busy Black Friday rush—and it’s great that your team is already loving the radios!
We’re also glad the group setup went smoothly and that our team was able to get everything configured for you right away. Fast service and easy activation are exactly what we aim for.
We truly appreciate you choosing Rapid Radios, and we’re always here if you need anything!
— The Rapid Radios Team
The customer service is outstanding!
My experiance wirh Rapid radios from the time i ordered, to the day i unboxed my 6 pack, ive been very pleased. Not only do the radios work great, they also gave me a rapid radio radio bag. I really like it. The customer service is outstanding. I have already ordered another bag, the headsets, and 2 doc chargers. Im enjoying myself! Thank all you guys at Rapid Radios!
1 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for sharing your experience with us! We’re thrilled to hear that everything—from ordering to unboxing your 6-pack—has been such a great experience. We’re glad you’re enjoying the radios and the radio bag, and it’s awesome to hear you’ve already added more accessories to your setup!
Our team truly appreciates your kind words about our customer service. It means a lot to us to know you’re having fun with your gear and getting great use out of it.
Thanks again for your support — we’re grateful to have you as part of the Rapid Radios family!
— The Rapid Radios Team
Everytime I have spoken with the staff…
Everytime I have spoken with the staff at Rapid Radio's they have answered
all my questions in a timely manner.
The staff is very supportive and kind.
I haven't used my radios a lot in 2025
so they got me back on track in ten minutes. I asked for an instruction package and they sent it to me in the
mail.
I believe they are customer friendly
and very focused on their customer
Service. Great company.
2 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that our team has been able to support you quickly and kindly whenever you’ve reached out. It’s great to know we could get your radios back on track in just a few minutes and get those instructions mailed out to you right away.
Providing reliable, friendly customer service is something we take seriously, and your feedback means a lot to our team.
Thank you again for your kind words — we truly appreciate it!
— The Rapid Radios Team
Patsy with Customer Care was fantastic
Patsy with Customer Care was fantastic. She quickly responded to my several questions with efficiency, curtesy and was most informative. great company!
2 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for your kind words! We’re so glad Patsy was able to assist you quickly and thoroughly, providing the answers you needed. She’ll be thrilled to hear your feedback. We truly appreciate your support and are happy to have you as part of the Rapid Radios family!
— The Rapid Radios Team
Ties that bind
I set up a group with myself, my wife and my sister-in-law in another state. Our phone system goes down at the most in opportune times. Our radio provides the back up we need to insure communication now and for the unpredictable future. Members of an America government group are seeing this now as a secure back up to our existing LTE network and will join my group but as a separate group tying me to them but not them to my existing members.
2 december 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for sharing your experience! It’s great to hear how you’ve set up your group and how the radios are giving you and your family reliable communication—especially when your phone system goes down. We’re also glad to hear that others are recognizing the value of having a secure backup to their LTE network. It’s impressive how you’ve customized your groups to stay connected while keeping everything organized.
— The Rapid Radios Team
Great customer service
Great customer service! Can’t wait to use my new radios!
28 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the great review! We’re glad you had a positive experience with our customer service, and we’re excited for you to try out your new radios. We hope you enjoy them!
— The Rapid Radios Team
Immediate email responses
Their email responses are incredibly fast and helpful, even on a Sunday. I had a response in minutes from Erika for my renewal of the SIM card on 4 radios and was able to renew all 4 at the same time instead of inputting each of the IMEI codes. I know they advertise no monthly charges, but the $50 renewal fee is no big deal, and the radios work great, crystal clear..
29 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the wonderful review! We’re so glad to hear Erika was able to help you quickly — even on a Sunday — and make your renewal process fast and simple. We truly appreciate you sharing your experience, and we’re happy to know your radios continue to deliver clear, reliable communication. Thanks for choosing Rapid Radios!
— The Rapid Radios Team
Tried the radios today at about 40…
Tried the radios today at about 40 miles apart, they are as clear as talking face to face! Really cool!! Glad I got them!!
26 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the great feedback! We’re thrilled to hear the radios performed crystal clear even at 40 miles apart — that’s exactly what we love to hear. We’re glad you’re enjoying them and appreciate you choosing Rapid Radios!
— The Rapid Radios Team
Great Product for the Price!
We bought the hand held radios for our harvesting crew and these radios worked all the way from Texas to North Dakota and I could hear our crew from home base in North East Nebraska! Plus the warranty on these radios is very good! We haven’t had any issues at all with these radios! Very good product for the price!!!!
26 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for sharing your experience! We’re thrilled to hear that the radios worked so well across such long distances and kept your harvesting crew connected. It’s great to know the warranty gives you extra peace of mind and that you haven’t experienced any issues. We appreciate your kind words and are glad the radios have been a great value for you!
— The Rapid Radios Team
HIGHLY RECOMMEND RAPID RADIOS.
I first purchased two radios. They worked excellent in the USA. We too a trip to Europe which included a transatlancic cruise. We paid the additional fee and used the abroad. They worked flawless Im Spain, Morocco, Bermudas and in the ship. I ordered two more radios before we made it home. HIGHLY RECOMMEND!
10 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for sharing your experience! We’re thrilled to hear that your Rapid Radios performed flawlessly not only across the U.S., but also throughout your travels in Europe, Morocco, Bermuda, and even on the cruise. That’s exactly the kind of reliability we work hard to deliver.
We’re honored that you chose to purchase additional radios before you even made it home — that means a lot to us. Thank you for the enthusiastic recommendation, and if you ever need anything, we’re always here to help!
— The Rapid Radios Team
Rapid Radios Do The Job Very Well!
Rapid Radios are wonderful! My wife and I work from home at opposite ends of the house we used to use either GMRS or even FRS to communicate breaks and lunches and short chit-chat throughout the day. Even when using privacy codes GMRS/FRS is vulnerable to anyone with a radio or scanner who can listen in.
Rapid Radios use AES-256 military-grade end-to-end encryption with no data storage, only direct audio streams, which means it’s extremely difficult and unlikely for eavesdroppers due to strong encryption.
I have one in my truck and surprisingly the sound clarity is superb. Coming home from a road trip, I noticed the USB plug had wires exposed. All it took was an email on my way home and before I arrived, Patsy had already emailed me an invoice for $5.99 which I paid and expect to receive my new power chord in a few days. I highly recommend Rapid Radios to anyone who values private communications and stellar service!
23 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for taking the time to share this thoughtful review! We’re so glad to hear that Rapid Radios have been a great solution for your day-to-day communication — and that our AES-256 encrypted system is giving you the privacy and peace of mind you were looking for.
It’s great to know the audio clarity has exceeded expectations, even on the road. And we’re especially happy that Patsy was able to get your replacement cable taken care of so quickly — delivering fast, reliable support is something we truly take pride in.
We sincerely appreciate your recommendation and your trust in Rapid Radios. If there’s ever anything you need, we’re always here to help!
— The Rapid Radios Team
We just purchased a 6th Rapid Radio!
We just purchased a 6th Rapid Radio, the new R1 model. We had a technical question and sent an email. We received a 100% helpful response within 5 minutes. ALL these radios are great and we have used them Internationally. No gaps, and now we have one that even works on WiFi! Great engineering and support!! - Jon M.
23 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for your review! We're thrilled to hear you added the new R1 to your lineup and that our team was able to assist you so quickly. It’s awesome to know our radios have served you well—even internationally—and that the added WiFi capability has been a great upgrade. We truly appreciate your continued trust and support!
– The Rapid Radios Team
Rapid Radios has an excellent customer…
Rapid Radios has an excellent customer support department. One of the radios we ordered wasn't working correctly, and they replaced it for free. Every email is answered quickly, and they are always so nice! I really appreciate them
19 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for sharing your experience! We’re glad to hear that our support team was able to quickly assist and get your radio replaced at no cost. Providing fast, friendly, and reliable service is something we take great pride in, and it means a lot to know it’s making a difference.
We truly appreciate you and your kind words—thank you for choosing Rapid Radios!
– The Rapid Radios Team
These radios are amazing
These radios are amazing! We bough one for each person in our business and it has made communications with each other a breeze! Customer service is also very quick and efficient. Set up was super easy and we had them up and running in no time.
19 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the fantastic review! We’re thrilled to hear that the radios have made communication easier across your business and that setup was quick and seamless. It’s also great to know our customer service team was able to support you efficiently. We appreciate you choosing Rapid Radios and are here anytime you need us!
– The Rapid Radios Team
Awesome Product!
Love how you can talk to others with a long distance in between each other! 😍 Would be great to have/use during a catastrophic event when the phones are down! Will tell others! ⭐️⭐️⭐️⭐️⭐️
14 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you for the wonderful feedback! We’re glad to hear you’re enjoying the long-distance communication and the peace of mind the radios provide during emergencies. We truly appreciate you spreading the word — it means a lot to our team!
– The Rapid Radios Team
Rapid Radios has been a game-changer…
Rapid Radios has been a game-changer for our rental team and drivers! Crystal-clear comms even in busy lots and remote drop-offs, zero dead zones, and the battery life keeps up with our longest shifts. Setup was a breeze, and the rugged build survives daily drops and dust. Our coordination is faster, safer, and way less stressful. Highly recommend! 🚛📻
1 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for the incredible feedback! We’re thrilled to hear Rapid Radios have made such a difference for your rental team and drivers. Clear communication, reliable coverage, and durability are exactly what we aim to deliver, and it’s great to know they’re keeping up with your busiest days. We truly appreciate the recommendation and are always here if you need anything!
– The Rapid Radios Team
So far these radios do what they say
So far these radios do what they say, and customer support has been great so far!
10 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for your feedback! We’re happy to hear the radios are performing well for you and that our support team has been helpful. If you ever need anything, please don’t hesitate to reach out — we’re always here to help!
– The Rapid Radios Team
Peace of mind for remote areas
We live on a ranch with spotty celluar service. My Husband works on a ranch about 45 minutes away also in a very remote area. We tried many celluar services and different phones over the past decade but nothing worked. Our cell phones were unreliable. Rapid Radio bypasses the towers that are down or not working and allows us to talk from ranch to ranch like we are in the same room! We love our Rapid Radios and the Peace of Mind we have using them.
8 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for sharing your experience! We’re thrilled to hear Rapid Radios are helping you stay connected from ranch to ranch, especially in areas where cell service falls short. Knowing our radios bring you reliability and peace of mind means a lot to us.
We truly appreciate your support and are grateful to be part of your everyday communication.
– The Rapid Radios Team
Peace of mind..now thats PRICELESS
Ya know, these days, customer service as a whole has turned to shit. HOWEVER, the folks at RAPID RADIO are TOP NOTCH! Let me just say that goes a LONG way in my book!
Problem or no problem they are SUPER quick to reply to emails, each and every time, and just as quick to take care of what ever you contacted them for. I think it took a whole 6 minutes from the time i pushed send to the time I got a reply saying all was done. They changed the names on our 4 radios that quick. This was the second time we changed the names at that and there was zero issues with that request.
I really dont get why many are so upset over the yearly charge. You get service for a whole YEAR for that PLUS you get a business that has one of the TOP customer service reps there for you every single day,365. Any questions, any guidance, ANYTHING they are there…to my family and I…thats priceless! We got them in case of any more Hurricanes as we were all in different locations in Florida, last year we couldnt power up our phones that were dead. These will be a lifesaver should that happen again. And nothing is better than peace of mind! In the mean time, I am sure we will use them for all kinds of things.
My only suggestion, Rapid..is to come out with some TINY gadget to secure to a part of the talkie that isnt seen or wont be removable that will track the things if they are lost…food for thought!
7 november 2025
Omdöme utan inbjudan
Svar från Rapid Radios
Thank you so much for your amazing review! We’re thrilled to hear our team’s quick support and customer service have stood out to you — it truly means a lot. We’re glad the radios give you peace of mind during storms and help keep your family connected.
We also appreciate your great suggestion and will keep it in mind as we continue improving our products. Thank you for being part of the Rapid Radios family!
– The Rapid Radios Team
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