Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rayvnn(Raisin support) She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your sup... Se mer
Företaget har svarat
The associate was Pleasant and clarified the situation. My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hano... Se mer
Företaget har svarat
First of all, Eric was able to resolve my issue quickly and efficiently even putting up with my limit computer knowledge. Secondly, he was very pleasant and a pleasure to work with. Great job Eric!!... Se mer
Företagsinformation
Skrivet av företaget
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktuppgifter
New York, USA
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,5
Utmärkt
978 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Your website is difficult to navigate.
17 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We appreciate your feedback and will work to improve our website's navigation.
I had a typo in the email I registered…
I had a typo in the email I registered with, and was very frustrated. Customer service was excellent in helping me correct the situation. Minimal wait time to reach a real person for help.
23 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that our customer service team was able to quickly resolve the email typo issue for you. We appreciate you taking the time to share your positive experience!
The Raisin platform is extremely easy…
The Raisin platform is extremely easy to use, even for a tech illeterate.
24 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We're happy to hear that our platform is easy to use. We appreciate your feedback and are glad you're having a great experience!
Already received withdrawal sooner than…
Already received withdrawal sooner than cs said it would but they responded.
19 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you so much for your five-star review! We’re delighted to hear that you received your withdrawal even sooner than expected. While our customer service team always aims to provide accurate timeframes, it’s great when we’re able to exceed them.
We also appreciate you noting that our team responded, providing timely support is very important to us. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly value your support!
Great website
Great website. Easy to use. It is quick to move money from one bank to another based on who has the highest interest rates.
19 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your fantastic review! We’re so glad to hear that you find the website easy to use and that transferring money between banks is quick and convenient. Making it simple for you to move funds and take advantage of the best interest rates is exactly what we aim to do.
We truly appreciate you taking the time to share your experience and for trusting us to help manage your banking needs. If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Great high interest savings
This place offer several options for investing cash that you do not want to tie up long term and you want FDIC coverage. It’s easy to invest , deposit or withdraw in two days.
20 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your thoughtful five-star review! We’re glad to hear that you value the flexibility we offer for investing cash without long-term commitments. Providing secure options that keep your funds accessible is a top priority for us.
It’s also great to know that you find investing, depositing, and withdrawing funds easy and efficient. We strive to make the entire process smooth and timely for our customers. We truly appreciate your feedback and your trust in us!
The sign-in is very annoying
The sign-in is very annoying. It tells me a message has been sent to my phone with a code,but the first send NEVER works. Consequently, I have to wait out the first timer before requesting the code AGAIN. Then, when that works, it asks if I want my device remembered and I've ALWAYS clicked yes, but it shows up again on every log-in.
13 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for taking the time to share your feedback. We’re very sorry to hear about the frustration you’ve experienced with the sign-in process.
We understand how inconvenient it is when the first verification code doesn’t come through and you’re required to wait before requesting another. That’s certainly not the experience we want for our customers. We also recognize how frustrating it must be to repeatedly select “remember this device” and still be prompted again at each login.
Your feedback is important, and we will share it with our technical team for review. In the meantime, we recommend ensuring your app or browser is updated to the latest version and that cookies are enabled if you’re logging in via web, as these factors can sometimes affect device recognition.
If you’re open to it, please reach out to our customer support team directly so we can look into your specific account and help resolve this as quickly as possible. We truly appreciate you bringing this to our attention and giving us the opportunity to improve your experience.
Fast response on my request!
11 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We’re so glad to hear you received a fast response to your request. Providing timely and helpful support is something we take great pride in. We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever you need us!
Uncertain why it's been over a week…
Uncertain why it's been over a week since I moved funds from savings to a higher interest CD and it's still pending.
20 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
We regret to learn about the delay in your funds transfer for the CD. We appreciate your patience and will look into this matter to determine the cause and resolve it.
Happy customer
It was very easy to set up. Have a variety of online banks to choose from, that fits individual needs. Keeps my savings safe. What I appreciate the most it informs when the interest rates goes up and down. I’ve saved a little nest egg especially with the interest rates being a little higher with the online bank
1 januari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found the setup process easy and that the variety of online banking options helped you find the right fit for your needs. Making it simple to compare and choose accounts that align with individual financial goals is exactly what we strive for.
Congratulations on building your nest egg! We’re honored to be part of your savings journey and appreciate you taking the time to share your experience.
Svar från Raisin U.S.
Thank you for your 5-star review! We’re so glad to hear that you find transfers easy. That’s exactly the experience we aim to provide. Making it simple and seamless to move your money is a key part of what we do.
We appreciate you taking the time to share your feedback and are grateful to have you with us!
Courteous and professional service
Courteous and professional service. representative was efficient and updated my account immediately over the phone. It is a pleasure doing business with raisin
13 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your kind 5-star review! We’re delighted to hear that you received courteous and professional service, and that our representative was able to assist you efficiently and update your account right away. Providing prompt, knowledgeable support is very important to us. It’s truly a pleasure doing business with customers like you. Thank you for choosing Raisin and for taking the time to share your experience!
Very efficient process
Very efficient process. Heard back in less than a day that the change of Beneficiary was complete
10 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your 5-star review! We’re pleased to hear that you found the process efficient and that your beneficiary update was completed so quickly. Providing timely confirmations and a smooth experience is very important to us. We truly appreciate you taking the time to share your feedback and thank you for choosing Raisin!
A Different Approach, Many Options & Smooth Saling
This Platform was new to me and intrigued me. I liked the many choices one has with so many financial institutions. Very competitive rates and the bonus promo's made it a no brainer. Once your funds are there, it's easy to have access to so many products. It's definitely worth investigating.
16 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you so much for your thoughtful 5-star review! We’re thrilled to hear that you found the platform intriguing and appreciated the wide range of financial institutions and competitive rates available. Providing meaningful choices along with attractive promotions so our customers can make confident, informed decisions is exactly what we aim to do.
It’s great to know you’re enjoying the ease of access to multiple products once your funds are in place. We truly appreciate your recommendation and thank you for choosing Raisin!
Great Customer Service
Had an issue I needed to resolve. Customer service was friendly and informative without a long wait time.
9 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your 5-star review! We’re glad to hear that our customer service team was able to resolve your issue in a friendly and informative manner and without a long wait time. Providing prompt, helpful support is very important to us. We truly appreciate you taking the time to share your experience and thank you for choosing Raisin!
Quick responses to inquiries and all…
Quick responses to inquiries and all bonus payments and interest were consisent and in accordance with disclosures. Very refreshing!!
11 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your fantastic 5-star review! We’re so pleased to hear that you’ve experienced quick responses to your inquiries and that your bonus payments and interest were consistent and aligned with our disclosures. Transparency and reliability are incredibly important to us, and it’s wonderful to know that stood out to you. We truly appreciate your feedback and thank you for choosing Raisin. We’re grateful to have you with us!
Great Interest
Although slightly skeptical at first, 3 years ago I deposited $1000. into a Raisin account with 4.5% interest rate. My local banks were giving me .01%. After a few months, my comfort level grew and I began depositing more money into the Raisin account. With interest, monthly deposits and some high-rate CDs I now have over $9000. and will definitely stick with them!!
13 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you so much for sharing your experience and for your 5-star review! We completely understand the initial skepticism and trying something new with your savings is a big decision. We’re honored that you gave Raisin a chance and even more thrilled that your confidence has grown over the past three years.
It’s wonderful to hear how your consistent deposits, competitive rates, and high-yield CDs have helped you grow your savings from $1,000 to over $9,000. That kind of progress is something to be proud of! We truly appreciate your trust and loyalty, and we look forward to continuing to support your savings goals for years to come.
The response time is too long when I…
The response time is too long when I email, especially in regards to not being able to log in to my account.
2 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your feedback and for sharing your experience. We apologize for the delay you encountered when reaching out via email, especially regarding access to your account. We’re continuously working to improve our response times and ensure that our support team can assist promptly. If you continue to experience login issues, please don’t hesitate to contact us directly at (844) 994-3276 , and we’ll prioritize resolving it for you.
We appreciate your patience and the opportunity to improve.
Good but could be better
For the most part was good, not being able to do all transactions via the app is a problem because getting hold of a person can be difficult. Once you reach them, they’re very helpful.
9 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you for your feedback and for sharing your experience with us. We’re glad to hear that our team was helpful once you were able to reach them. We also appreciate your note regarding app functionality and understand how important it is to complete transactions seamlessly. Your feedback is valuable as we continue to improve our services, and we’re actively exploring ways to make the app more comprehensive and user-friendly. We hope to provide an even smoother experience for you next time!
Great Rate and Exemplary Customer Service
Raisin offers a wide variety of Money Markets, CDs and other financial instruments. Their website is easy to use and their rates are consistently among the best. They also offer incredible customer service by phone and email. By phone you are connected immediately to a very well trained live rep with excellent communication skills. Their responses by email for issues that require documentation are always extremely detailed and received within 48 hours.
11 februari 2026
Omdöme utan inbjudan
Svar från Raisin U.S.
Thank you so much for your outstanding 5-star review! We’re delighted to hear that you value the wide variety of money market accounts, CDs, and other savings products available through Raisin. Providing competitive rates and a user-friendly website experience is a top priority for us, so it’s wonderful to know that’s been your experience.
We’re especially grateful for your kind words about our customer service team. Connecting you quickly with knowledgeable, well-trained representatives and providing detailed, timely follow-up by email when documentation is needed, is exactly the level of support we strive to deliver.
Thank you for taking the time to share such thoughtful feedback. We truly appreciate your trust and look forward to continuing to serve you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.