Radius CONNECT24 Omdömen 680

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It was easy to start the application online and this was quickly followed up by a sales representative who talked me through the process. The call button arrived within 3 days and the setting up was s... Se mer

Betygsatt 5 av 5 stjärnor

I mistakenly ordered the wrong device but it was collected and replaced within 24 hours. Having received my mobile watch, I was impressed that the only cost was a modest monthly fee. There was no char... Se mer

Betygsatt 5 av 5 stjärnor

the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said a... Se mer

Företagsinformation

  1. Leverantör av säkerhetsutrustning
  2. Nödsamtalstelefon
  3. Hemsjukvård
  4. Hemhjälp
  5. Äldrevård
  6. Leverantör av telekommunikationsutrustning

Skrivet av företaget

Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.

Your call for help, always answered

Skrivet av företaget

Your call for help, always answered
Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

680 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

From a very happy customer

I would highly recommend radius connect24 they are very helpful from the first phone call right though to the test call on the machine everything is so easy and straightforward and no hidden costs

15 februari 2025
Betygsatt 5 av 5 stjärnor

peace of mind!…

the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said as I am slightly deaf.The actual packet containing the set up was with me within two days and I found the instructions easy to follow.Within 30 mins everything was set up and I have felt so much easier about things

6 december 2024
Betygsatt 5 av 5 stjärnor

24 hour Emergency Response only a button push away!

A keenly priced Personal Alarm from a company who isn't out to maximize profit from our older citizens. Just what we wanted for my father-in-law, a 24 hour monitored personal alarm that he can trigger if in any sort of difficulties whilst by himself. On our inaugural 'test' the locally based call handler responded immediately and was very empathetic with a much older senior citizen, reassuring him with her attention to detail and sympathetic clear annunciation. The whole family are very reassured with this provision of a 24 hour monitored personal alarm for the dearly treasured oldest member of our family, knowing that at any time an emergency response to him is only a button push away. The automatic fall detection is also a bonus and real comfort to the family.

31 januari 2025
Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful staff. My mum's order arrived quickly and connection instructions were very easy. Extremely reasonably priced as well.

4 februari 2025
Betygsatt 5 av 5 stjärnor

Simple set up process and quick…

Simple set up process and quick delivery of the home hub and pendant. Customer services was great when we noticed an issue with the account phone number attached and the issue was sorted straight away. They also made a point of speaking with my dad to welcome him to the service and reassure him that they are always there - I really appreciated that! Thanks

25 november 2024
Betygsatt 1 av 5 stjärnor

The product didn't work

The product didn't work. A new one has had to be requested.

14 november 2024
Logotyp för Radius CONNECT24

Svar från Radius CONNECT24

Hi Ruth,

Thank you for your feedback. I’m very sorry to hear that your initial unit didn’t work as expected. As soon as the issue was brought to our attention by your Floating Support Worker on Tuesday, we acted immediately to arrange a replacement.

We’re pleased to confirm that your new equipment is already out for delivery today. We’re confident it will work perfectly for you, but if you experience any issues or need further assistance, please don’t hesitate to contact our technical team directly at 028 9039 7103.

Thank you for bringing this to our attention, and we appreciate your patience while we resolved this for you.

Kind Regards,
Radius Connect 24

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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