Radius CONNECT24 Omdömen 680

Peace of mind that my Mother can get help straight away if needed

Well informed staff, who made the purchase and set up easy

It was easy to order and the service was good

Bought the service for a year.Recieved and easy to install. Then discovered that it is not waterproof. If cannot be used in the shower then what use is it? It's an area where many elderly people have accidents. Failed to get an invite to the app despite several calls.

Any person we spoke to were so friendly and helpful.
The system was so easy to set up and I'm a real technophobe.

It’s only been a couple of months but so far so great

Very good product from a professional Northern Irish company. Pleasure to deal with on the phone. Easy to order and quick to arrive. And Simple to set up

Great peace of mind for myself and my family. Affordable price. Helpful, friendly staff

Straightforward to set up. Product supplied in timely fashion.

Thank you for your service it is life saving. Great company and good customer service.

Very helpful staff, which made set up easy and stress free.

Great service, it’s really given us peace of mind. Important to stress this isn’t just for the elderly, we’re a young family, we use this service to help my partner with seizures and to maintain as much independence as possible. The watch is brilliant, I’m sure in time it will look more stylish, but it’s easy to use, it’s one button to make that call for help, and if for whatever reason you can’t press it, it will detect a fall and automatically ring. It is sensitive (which is a good thing) and if it is about to call and you don’t need it too, you can easily press the button to stop it. The GPS is pretty accurate, it narrows down your search area to a manageable distance, it would be great for people at risk of wandering, providing they don’t take it off. It needs to be charged every few days, but doesn’t take long for full charge, but keep on top of it. The guys at radius are professional, efficient and friendly. Very happy!

The customer service was good

As I am only with the company a short time , I can only give a short comment. I know that they are on the ball immediately. I have had a couple of power outages and they connected me immediately,they have also tested their equipment.

Easy to set up, great customer service. Having this telecare product will help give me piece of mind.

I purchased this item for my dad who has had a few falls. It was easy to order and install. No set up few and monthly subscription is less than some of the other companies,and with the same cover. The alarm is frequently test make sure it is still fit for purpose

It took a long time from phoning and applying for the fall watch to actually receiving it . I got the pendant one first . I sent it back as I hadn't ordered it . It took a long time again to receive the correct item . Now that I have the watch I'm not pleased with it . It is very bulky and it is hard to get my cardigan sleeves over it . I thought it would be flat and the same as my friend's.

Ordering and delivery very efficient.
We struggled with connecting the alarm to the armband didn’t seem to be instructions for this

Claire has been exceptionally efficient & helpful throughout. Everything she said she would do, she did promptly & courteously. An asset to your company.