Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Purchased a small trainer RC plane mid March which till only recently on finally assembling to fly I encountered an issue. Possible transmitter fault. Lovely plane but unable to fly. All said... Se mer

Betygsatt 3 av 5 stjärnor

Have ordered before as great products and as described. Received car within a reasonable time frame esp given that it was over the Christmas/ new year period. Only current issue is that we didn’t rece... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic car. For my 9 year old. High quality components without being crazy expensive. Very robust, very fast. Lots of fun doing massive jumps. Battery lasts well. Etc. thanks radio-controlled

Betygsatt 5 av 5 stjärnor

Ordered from this company. On 23rd December 2023. Item was listed as 48hour delivery nothing arrived for some time I contacted them and spoke to Olly he explained a few errors in their system, he unde... Se mer

Företaget har svarat

Företagsinformation

  1. Leksak- och speltillverkare

Skrivet av företaget

www.radio-controlled.co.uk offers a wide range of radio controlled toys to customers in the UK. We pride ourselves on great customer service and rapid delivery. Avoid drop shippers that will deliver you the products but with a 10 week wait by ordering from us!


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

222 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Top company

First time using this company and also purchasing an RC for myself. The car was priced well, and being UK based and having the 2 day delivery was a great attraction to use them..the car came within two days in perfect working order and already had hours of fun with it! Highly recommend..as I have done tonl several friends already.

14 augusti 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great price for the RC car

Great price for the RC car, but this order took a long time, if you are prepared to wait, no problem

15 augusti 2023
Logotyp för radio-controlled.co.uk

Svar från radio-controlled.co.uk

Thanks for your feedback and for agreeing to wait for the product. it is actually unusual that we don't have the products in stock. Normally everything we advertise as in stock is in stock.

Recently we had a big order that we listed a few days before it was due to arrive and then it was stuck in customs for 20 days. We now will only list stock when its here!

You were told that it was delayed and thankyou for agreeing to wait. Others requested a refund and we immediately processed these refunds.

We pride ourselves on clear communications on the rare occasions things go wrong..... But we will avoid causing this issue again!

Betygsatt 1 av 5 stjärnor

Paid for a 2 day delivery but didn't…

Paid for a 2 day delivery but didn't receive until nearly a month later

16 augusti 2023
Logotyp för radio-controlled.co.uk

Svar från radio-controlled.co.uk

Hi Ryan, you were notified of the delay and offered a refund immediately after the order was made. This delay was caused by a large order of ours being delayed in customs before getting to us and as a result we have changed the way we list products. We now never list products we don't have in hand. (Previously we listed then 2 days before they were meant to arrive, which in this case tripped us up)

You will be receiving a discount voucher for future purchases.

Betygsatt 1 av 5 stjärnor

Product not delivered

My product has not yet been delivered after 14 of purchase. And this despite the promise by the seller that it was going to be delivered in 2 days. What is annoying is that there no way to track it.

15 augusti 2023
Logotyp för radio-controlled.co.uk

Svar från radio-controlled.co.uk

Hey Javier

Completely agree there has been a delay this time and apologies for that.

You were notified, immediately after purchase, that the product would be delayed. Tracking has been provided and I hope it will be with you soon.

Note to all EU customers that 2 day delivery applies to the UK only. This is clearly stated on the website. Unfortunately since some idiots in the UK voted for brexit there can sometimes be short delayes in EU deliveries. Normally it takes 5 days.

Your delivery is always insured and covered against loss. Unfortunately we don't deliver our goods personally so we can't guarantee delivery every time. Couriers seem to be getting worse!

Betygsatt 5 av 5 stjärnor

Fantastic car

Fantastic car. For my 9 year old. High quality components without being crazy expensive. Very robust, very fast. Lots of fun doing massive jumps. Battery lasts well. Etc. thanks radio-controlled

17 juli 2023
Betygsatt 2 av 5 stjärnor

Car took two weeks to arrive

Bought my first rc car with the message being it would take two working days to come. After 4 days I message customer service to recieve the message that the car I brought was out of stock. I then had to swap to another car and it then took a further week for that to be delivered. Not happy

27 juli 2023
Logotyp för radio-controlled.co.uk

Svar från radio-controlled.co.uk

Hi kian,

As we discussed on email the original item was delayed and we offered a free upgrade to a more expensive model.

The replacement item was send out by royal mail 24hr and unfortunately they misplaced it for a short period. We provided good communication of the situation and evidence of posting.

In this situation unfortunately it was out of our hands and all we can do is keep our customers up to date.

Fortunately this very rarely happens.

Betygsatt 5 av 5 stjärnor

Trusted seller great prices and communication

Trusted seller, dident have what I wanted to get my nephew, so offered me pretty much the same car just a different look, very well priced, great communication, even out of 9-5 hours I was still getting a fairly quick reply, I'll see how the nephew likes his and I might get myself one at these prices

3 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class service,as described

First class service,as described, delivers on time highly competitive price would definitely be my no1 go to business if I needed any further RC products I can’t recommend highly enough

16 juli 2023
Betygsatt 5 av 5 stjärnor

Great service, highly recommended

I bought two cars from Radio-Controlled.co.uk, and was extremely happy with the service. Both cars were despatched very promptly from UK stock, and received within 2 working days - hugely preferential to waiting weeks for the product to arrive from overseas (as is often the case with other retailers). You also get the peace of mind of buying from a local stockist for any after-sales support. They are also helpful and responsive to any customer inquiries. Excellent service, and would happily use again.

23 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great job

Great job! The order was delivered quickly and the prices are very reasonable too. I would definitely use them again.

30 juni 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer