radio-controlled.co.uk Omdömen 223

Great product and prompt delivery.

Ordered a car with two extra batteries from them back in July received the car as expected and batteries.

Car worked flawlessly but the two batteries that arrived with the car were faulty and only 1200mAh the listing didn't mention what capacity they would be but i expected them to be equal to the 1500mAh one that came with the car originally!

Contacted the seller who advised me that their batteries although lower capacity are "Higher Quality" they asked me to send a video for proof of the issue (car would slow down after less than a minute of using their branded batteries).

Provided the video and was asked to return the batteries after august 12th as they were on holiday.

Returned the batteries as asked and then never heard from them again! emailed them multiple times asking for new batteries or a refund for the batteries and still no reply.

Ordered two new batteries from Bangood waited a few weeks for them to come from China and they worked flawlessly plus way higher capacity than the original (2200mAh).

Ended up doing a paypal claim and they still refused to even respond to paypal so ended up getting my refund that way!

Will never touch this company again absolutely appauling service

Best toys for kids end adults

Easy site to use, quick delivery and they didn't use evri or hermes.

A lot cheaper than other online stores and dispatched quickly.

We ordered a car with an additional battery. The additional battery wasn't delivered with the car. I've now emailed the company three times to report that the battery wasn't delivered, and ask for a new one to be dispatched - but have not recieved a reply. Terrible customer service - they take your money for a product, don't dispatch it, and then go silent. Please save yourself trouble and don't order from them!

Great products and fast delivery - thank you

Fast delivery, good price.

Wanted to try a Rlaarlo Omni Terminator and this was the only UK supplier.
I ordered late night and the next morning I was contacted to be informed that I would have to wait for a shipment from China.
Only waited 5 working days so it was very quick and easy to get something from China.
Customer service was top notch kept up to date with the delivery.
I would definitely use again.
The car is very impressive for the price. I got the Omni Terminator Carbon. It is very well specced for the price, handles well and is fast enough for me.
Great little car for carrying around and pulling out when needed!
Definitely worth the money!
Only issues were loose pinion and the front wheels were not straight, easy fixes.
The only negative was the fact that the Royal Mail kept it for 2 days before dispatching!
Otherwise it would have been with me even quicker!

Good apart from battery not coming with my car

Everything came with the box, controller tools and instructions was clear. There is a handle with codes for upgraded parts so really happy

Handy with being in the uk.but a lot more expensive than the other online shops that sell rc cars.but i will be using them again for rc car parts.

My initial experience with delivery wasn’t great, seems this is down to some customs issue, package was returned from Irish customs with no reason given, delivery company was also unaware as to why

The car was as described and arrived on time ( two days ) my friend and I bought the same car and before purchase we phoned the shop and was supplied all the information we requested, very helpful and knowledgeable staff a pleasure to talk to

Great seller, some website details are not quite right on a few products but communication was quick to verify and confirm with me before I ordered

It always amazes me how people on trust pilot and other review sites are quick
to knock companies for the smallest things caused most of the time by user errors. or stupidity
I have to say radio- controlled uk are spot on with the service provided and fast delivery, their products are packaged with great care
I ordered a Rlaarlo AM-D12 1/12 RTR Brushless RC Desert Car and it arrived 48 hours later, and boy what a great little buggy for the price
so well done radio- controlled uk .
Oliver who owns the company was very polite/honest and helpful in answering my questions, and nothing seemed to be to much trouble
I will buy from this company again.
Good service, helpful staff, always replies to a message right away 10/10 stars from me
regards Ian

Plane my 11 year old brought was faulty and part of the motor (an internal part) came loose on its 4th flight rendering it useless. Clearly a faulty motor. But this company refuse to do anything about it claiming ‘it’s my fault, as I have to check all parts before flights’. How on Earth am I supposed to check parts inside the motors inside the sealed plane?? £55 for 4 flights. Terrible terrible company!!!