chat did not accept the document format requested. An agent asked me to send a file, but the upload control rejected that file type. It is the kind of small design choice that becomes irritating after... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For me, the weak point was tablet layout. There was plenty of screen space, yet the interface behaved like an enlarged phone app. On top of that, the tablet version looked stretched rather than redesi... Se mer
I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt mor... Se mer
logging out did not return to a clear sign-in screen. Because The app briefly showed account content before finally returning to login, I ended up double-checking something that should have been obvio... Se mer
Företagsinformation
Skrivet av företaget
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Skrivet av företaget
Kontaktuppgifter
42 Elm Street, M1 1, Manchester, Storbritannien
- info@radiantdwell.website
- radiantdwell.website
1,3
Mycket dålig
109 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Faster Payments option vanished at…
Faster Payments option vanished at cashout
22 september 2026
Omdöme utan inbjudan
Limit change Sat 8:37
Limit change Sat 8:37; date filter showed no payouts with Visa while cashier showed pending. Message centre contradicted the email with £115 involved.:/
25 september 2026
Omdöme utan inbjudan
during lunch I opened payout kyc…
during lunch I opened payout kyc screen; live chat did not identify the failed file after a £48 test. KYC status sent me back to chat on ticket #70964.
24 september 2026
Omdöme utan inbjudan
small cashouts clear in a day
small cashouts clear in a day, anything over £150 is stuck a week.
25 september 2026
Omdöme utan inbjudan
Table minimums on the live floor start…
Table minimums on the live floor start at £5, which the game info page still lists as £1, and the gap has been there since at least the 14th.
24 september 2026
Omdöme utan inbjudan
After login
After login, Live chat queue 37 showed it clearly: chat closed with Revolut while I typed the payout details. Profile page contradicted the email with £70 involved.
24 september 2026
Omdöme utan inbjudan
Live table stake £63 showed the first…
Live table stake £63 showed the first problem: slots listed in the promo vanished after a £94 test after deposit. KYC status hid the cashout reason at Thu 8:32.
24 september 2026
Omdöme utan inbjudan
checked twice
checked twice, Autoplay on Big Bass Bonanza: stake went from £1 to £5 with Neteller after refresh. Profile page clashed with the chat answer before I closed the tab.
25 september 2026
Omdöme utan inbjudan
After login
After login, Cashier Wed 14:57 showed it clearly: minimum cashout changed at Thu 7:53 from £20 to £50. Cashier screen stayed stuck while profile status said processing.
24 september 2026
Omdöme utan inbjudan
put a £70 cashout in while waiting for…
put a £70 cashout in while waiting for the bus on monday morning, checked it again from the same stop on friday morning, and the status had not moved an inch
25 september 2026
Omdöme utan inbjudan
On top of that, the tablet version looked stretched rather than redesigned
For me, the weak point was tablet layout. There was plenty of screen space, yet the interface behaved like an enlarged phone app. On top of that, the tablet version looked stretched rather than redesigned. A second attempt produced the same kind of confusion.
1 september 2026
Omdöme utan inbjudan
The £10 cashback lands on a Tuesday
The £10 cashback lands on a Tuesday, never the two Tuesdays I actually qualified.
24 september 2026
Omdöme utan inbjudan
logging out did not return to a clear…
logging out did not return to a clear sign-in screen. Because The app briefly showed account content before finally returning to login, I ended up double-checking something that should have been obvious. That was my first impression of the feature.
14 september 2026
Omdöme utan inbjudan
£48 Skrill withdrawal
£48 Skrill withdrawal; cashout sat on pending at Sun 20:16, then the cashier triggered another KYC request. Profile page hid the document name before I closed the tab.
25 september 2026
Omdöme utan inbjudan
After KYC for £175
After KYC for £175: the withdrawal jumped back into the casino balance on old iPhone SE without a failed reason. Bonus screen sent me back to chat on ticket #45984.??
23 september 2026
Omdöme utan inbjudan
The annoying part was my £50 weekly…
The annoying part was my £50 weekly limit didn't stop the next deposit. I asked customer support and got a vague wait message.
22 september 2026
Omdöme utan inbjudan
Cashed £110 to Revolut
Cashed £110 to Revolut, still 'under review' several hours later.
24 september 2026
Omdöme utan inbjudan
I spotted it after Transaction page…
I spotted it after Transaction page because KYC upload timed out on cheap Android and no file was saved. Email update sent me back to chat with £260 involved.
23 september 2026
Omdöme utan inbjudan
My £52 withdrawal stayed pending for…
My £52 withdrawal stayed pending for all weekend for two days
22 september 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.