chat did not accept the document format requested. An agent asked me to send a file, but the upload control rejected that file type. It is the kind of small design choice that becomes irritating after... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For me, the weak point was tablet layout. There was plenty of screen space, yet the interface behaved like an enlarged phone app. On top of that, the tablet version looked stretched rather than redesi... Se mer
I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt mor... Se mer
logging out did not return to a clear sign-in screen. Because The app briefly showed account content before finally returning to login, I ended up double-checking something that should have been obvio... Se mer
Företagsinformation
Skrivet av företaget
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Skrivet av företaget
Kontaktuppgifter
42 Elm Street, M1 1, Manchester, Storbritannien
- info@radiantdwell.website
- radiantdwell.website
1,3
Mycket dålig
109 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Live table stake £115 went
Live table stake £115 went wrong when promo slots went missing after 17 minutes after deposit. Lobby notice gave the same old status note while lunch went cold
24 september 2026
Omdöme utan inbjudan
eight days for £45
eight days for £45! deposits land in seconds, the cashout is painfully slow.
25 september 2026
Omdöme utan inbjudan
£90 cashout still pending.
23 september 2026
Omdöme utan inbjudan
KYC with ID photo
KYC with ID photo; address proof appeared from my account page only after I requested payout. Bonus screen turned the missing update toward guesswork with £70 involved.
22 september 2026
Omdöme utan inbjudan
Live table stake £86
Live table stake £86: promo slots went missing after a £175 test after deposit. Bonus screen stayed blank after 13 minutes. Support never explained the change.
25 september 2026
Omdöme utan inbjudan
Cashier spinner after £17
Cashier spinner after £17; mobile casino returned me to the lobby with Skrill after one spin. Lobby notice changed without warning while profile status said cancelled.
24 september 2026
Omdöme utan inbjudan
Refreshed it twice
Refreshed it twice, Promo page for £48: free spins vanished after 9 minutes after I opened Lightning Roulette. Mobile page changed again after the deposit was taken.
25 september 2026
Omdöme utan inbjudan
checked twice
checked twice, After one casino refresh: the card payment cleared on ticket #23677 but the casino balance stayed £0. Mobile page contradicted the email at Sat 17:11.
25 september 2026
Omdöme utan inbjudan
Cashout limits appeared overnight
Cashout limits appeared overnight, £50 a day, no email, no warning. Since when?
23 september 2026
Omdöme utan inbjudan
Tuesday evening I requested £147…
Tuesday evening I requested £147 through Visa. The status stayed on approved for two days, and support could not explain what was actually being checked
25 september 2026
Omdöme utan inbjudan
Checked later
Checked later, Deposit screen Sun 13:43: the card payment cleared with Skrill but the casino balance stayed £0. Email update hid the cashout reason at Fri 17:41.
24 september 2026
Omdöme utan inbjudan
Tried taking out £46 through bank…
Tried taking out £46 through bank transfer; it was blocked because the minimum suddenly became £60. Great system, really.
24 september 2026
Omdöme utan inbjudan
This felt more like poor signposting than a learning curve in deposit match
I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt more like poor signposting than a learning curve. It stood out while I was reviewing my account.
24 september 2026
Omdöme utan inbjudan
Won £48 on Big Bass
Won £48 on Big Bass, went to withdraw, and the whole request was gone from the history by morning. no email, balance just back to what it was before. odd.
22 september 2026
Omdöme utan inbjudan
Verification after £315
Verification after £315; KYC asked for the same utility bill again at Sun 12:32 before withdrawal. Mobile page left the old status visible before I closed the tab.
22 september 2026
Omdöme utan inbjudan
£17 payout history had the issue first
£17 payout history had the issue first: my bank app had nothing while the receipt on cheap Android said paid. Lobby notice changed without warning with £28 involved.
24 september 2026
Omdöme utan inbjudan
£12 was locked without any explanation.
22 september 2026
Omdöme utan inbjudan
while dinner was on
while dinner was on, Cashback note Fri 8:28 — reload code took the deposit with Mastercard but my bonus area stayed blank. Mobile page changed again with £22 involved.
25 september 2026
Omdöme utan inbjudan
The bit that annoyed me was Account…
The bit that annoyed me was Account page after login: cashier, email and profile at Sat 8:39 all disagreed. Cashier screen showed an older balance with £175 involved.
24 september 2026
Omdöme utan inbjudan
The fees page says nothing about a…
The fees page says nothing about a conversion charge.
My statement shows one.
£6.20 on a £150 payout, and nobody in chat could explain where it came from.
24 september 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.