Radiancedoors Omdömen 188

I cannot recommend Radiance Doors Limited highly enough. From the initial conversation with Claire, through to the installation and the after sales follow up, the service I have received from Radiance Doors has been exceptional.
I wanted to replace an old UPVC back door with a composite door, but I wanted a specific style. Claire went above and beyond to find the style I wanted, which was perfect. The door was installed promptly and the workmanship from the installation team was excellent. I was so impressed with the quality and the customer service, that I ordered a second door for the rear of my garage. Again, I received superb service from start to finish. If you are looking to install new windows and doors, please contact Radiance Doors, you will not be disappointed.

We recently had a new front door installed by Radiance Doors and Windows and were really impressed with the whole experience. They are a family-run business and were very knowledgeable, responsive, and offered lots of great ideas and options to help us choose the right product. The service throughout was excellent, and the installation team were friendly, prompt, and very tidy while working. Overall, it was a very positive experience and we are extremely happy with our new front door. Highly recommended!

Radiance Doors recently fitted a new front door for us. The service and communication was excellent as was the workmanship. We are very pleased and we would definitely use them again. Thanks to all the team!

We were delighted with our completed porch project. Communication was clear from start to finish, and all costs were explained upfront with no surprises. Claire and Richard were very helpful and organised throughout the process, and Tom and Matt were professional, friendly, clean and tidy! Would happily recommend and we are already planning to use them again for the next project!

From the second I contacted Radiance about installing my new composite front door, Claire and the team made it such a joy.

I was given a f2f appointment where each option was explained and offered clearly. Claire even took the time to give some advice based on experience which was great.

Pre-sales was absolutely fantastic with a speedy quote, contract which was simply to sign and complete electronically. No hidden costs, and I was given mockup images of what my door options could look like. I knew when I signed the contract exactly what I was purchasing and for how much.

The day of install and the chaps were arrived almost to the minute when they planned. Work was carried out quickly, and they took every effort to make reduce the disruption, noise and mess. Dust sheets were placed, vacuuming done and surfaces wiped down old door fully removed and cleaned. Even offering to install my Ring doorbell for me.

The quality of the door is top notch, it looks and feels premium, coupled with premium locks I’ll not only feel my family is safe and secure, but will shave a few ££ off the old energy bill.

Post sales communication again was fantastic with a quick follow up call to check in that I was happy, final bill sent over and prompt receipt after payment.

I cannot recommend Radiance higher - they have been absolutely fantastic.

Thank you everyone @ Radiance!

Really glad I chose Radiance.They’re a family-run business, not just family-owned, and that shows in how they operate.
Everything went exactly as it should have, from communication to installation and even how they cleaned up afterwards.They were punctual, professional & took time to explain how to get the best functionality and longevity out of the new windows.
I think it’s important to include negatives in a review too - but honestly, I couldn’t find a single single issue with anything.This has been one of the best experiences I’ve had with tradespeople in a long time.
Defo using them again.

Friendly family-run business and process was seamless from start to finish. I absolutely love my (pet-proof!) integrated blinds and would highly recommend both company and blinds to anyone with pets!

I cannot rate this company high enough from start to finish. What i thought would be a stressful experience was turned into anything but. Claire gave ideas and suggestions for the property and Matt and Tom were faultless throughout the installation. Their workmanship is flawless and the attention to detail was superb. They are a true credit to the team. They left each area without being able to tell they had even been there. I was kept informed throughout and will not hesitate to contact them again for further work.

The communication was first class - quick, accurate and a good price. The workmanship by the fitters was superb. Here on time, work completed quickly and thoroughly, all mess cleaned up. Very impressive all round.

We wanted to work with a family run business in the area to help replace all our windows and doors, and feel like we struck gold when we found these guys! Claire was absolutely lovely and checked in regularly with us throughout the process. Tom and Matt were incredibly friendly, helpful, and patient with our indecisiveness (sorry! Haha). Claire brought a trusted builder in to make our kitchen window double the size too, which we absolutely love! We previously had a bad experience with a builder, but Claire told me she works closely with this one, and I’m glad I trusted her! Work was done in a timely manner, the team were respectful of my house and tidied as they went, and official documentation was sent straight away. Claire & Richard both swung by after completion to see the work that had been done, which was a nice touch! Thank you so much for being a part of our renovation journey, friends and family have told us how much they love the new windows and doors, you really made our vision come alive!

Had a secondary glazed unit fitted the quality is excellent.
From start to finish the service was amazing Clair kept us updated throughout.The fitter was courteous and efficient leaving no mess behind.
The end result did exactly what Richard said it would do when he came to survey it. So pleased with the Service I would definitely recommend and use radiance again.

Excellent service from Claire at Radiance and fitters Tom and Matt . Everything was dealt with professionally and I was very happy with the new door which looks stunning

After lots of internet searching and talking to friends and neighbours, I decided to get three local quotes and one national company quote for a full house window and door replacement.
After being let down by one local company I came across Radiance Windows and Doors in Bury.
I contacted Claire and from the first conversation I knew this was the right company for us. It was like talking to an old friend, no pushy sales pitches or confusing jargon.

The price quoted was competitive, not the cheapest we’d received but as Radiance are accredited by FENSA I felt confident that they would do a thorough job and supply the best products.
Claire discussed our plans and made suggestions of design ideas and refreshingly, not just ones that would cost more!
We received the quote just before Christmas and despite this busy time, Claire made us feel really valued and arranged a site visit asap following the holidays.
Claire kept in touch throughout the site visit and even came back herself when we decided on some last minute extras.
Nothing was too much trouble.

When the fitting date came, Claire contacted us prior to confirm times and plans. On the day as promised Tom and Matt arrived on time, smart, polite and totally respectful of our home. We have two house cats and a dog and they took great care to not leave open doors (or windows). The dog got a head scratch or two too!

All the flooring was carefully covered with protective plastic and furniture with sheets.
Tom and Matt worked tirelessly and kept disruption to an absolute minimum, only stopping for a quick bite to eat and a gulp of coffee.
At the end of each of the three days, I was taken around the house and each part of the installation was explained and we were shown how to work the mechanisms. But for the new windows, you’d not know any work had been carried out as Tom and Matt ensured all was left clean and tidy, even replacing moved furniture and children’s toys.

Claire phoned on the first day to answer any questions and ensure we were happy with the work so far. A nice unexpected touch.

On completion, Claire contacted us again to do a final check that we were happy and go through the certification information. We also had an issue with an existing door and Claire recommended a local trade that fixed the issue with little fuss.

The full house was completed in three days with the upmost professionalism and care. We would highly recommend Radiance windows and doors and will be singing their praises to all who ask. Contact them and you’ll not be disappointed!!

This is a great family business with a personal touch that gives you complete confidence in their experience and professionalism. We had our doors and windows replaced and from first contact to end of installation we were impressed by the attention to detail and exceptional service. Claire and Richard were spot on with design and quality and delivered everything we wanted and advised us on things we didn't even know to ask. Nothing was too much trouble. Emma sent us revisions to make sure we were completely comfortable with our choices before the installation. Tom and Matt are perfectionists when it comes to installation and their attention to detail and quality of work fitting the windows and doors was amazing. They take such pride in what they do and every day left our home spotless. We are delighted with the difference its made to our home and would fully recommend Radiance Doors.

I have had my beautiful new front door fitted this week and the whole experience from start to finish has been fantastic. The customer service from Claire has been second to none, really friendly and knowledgeable, after the initial visit Claire mocked up pics of my house with the various doors I had shortlisted so I could make an informed choice. She was also really accommodating when I kept changing my mind! The fitters were super professional and efficient, Matt even had a look at the back door of my house that was stuck and sorted it while they were there. The actual door is beautiful, I had loads of designs and colours to choose from, and I believe was really good value for the excellent quality. I wouldn't hesitate to recommend Radiance doors if you are looking for a reliable, local company to supply and fit a beautiful front door.

We had our new bi-fold patio doors installed by Radiance. From the initial query and quote through to the install Claire and Richard where excellent. We had an issue with our gaskets not being quite right and Radiance got on to the manufacturer who where out the next day to put it right! Excellent service from start to finish!

Had the team at Radiance Doors back to do our windows this time. The whole team from the first meeting to the lads leaving were excellent. Look after our house as if it was their own an cleared up each night so we didn't have to worry about a toddler finding anything. Just brilliant.

We received excellent service from Radiance Doors from first contact to job completion. Communication was friendly but professional throughout the whole process. The fitters did a brilliant job and we are delighted with the result. We have already happily recommended them to friends.

This is the second time that we have used Radiance Doors and we are just as happy this time as we were last.
Everyone is helpful, polite, patient, professional and just generally lovely.
The front and back door that have been fitted at my daughter’s stone cottage are amazing and everyone is especially in love with the stable back door.
A query about a bathroom window led to a window being fitted as well as the doors - so I can now recommend Radiance Doors for both doors and windows.

The service we received from Radiance Doors has been fantastic. Attention to detail, super-responsive to enquiries, keeping us up-to-date, turning up when expected, polite and friendly people and just a great all-round experience. Nothing has been too much trouble! Wouldn't hesitate to recommend the team or to use them again. Thanks team!