Quoya Living Omdömen 

126
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

This system has flaws it would work well in a straight line but useless in a bay window with four 90’ degree angles. The corner bent track is manufactured from a straight piece of track and consequent... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer support Everything explained clearly on How-to page and quick response customer support(email). Managed to install the D1 lock under 2-3 email replies. Very good price. Could b... Se mer

Betygsatt 5 av 5 stjärnor

Have been using their electric curtain tracks for a few years which are excellent. We’re moving house soon and want to take them with us but needed some additional wall mounting brackets. Contacted cu... Se mer

Betygsatt 5 av 5 stjärnor

I purchased and installed the QUOYA MC11 Wireless Battery Powered Smart Electric Chain Blinds Motor over a month ago. It's a great option for blinds that are in hard to reach areas. Excellent v... Se mer

Företagsinformation

  1. Heminredningsbutik

Skrivet av företaget

Quoya Living is a Home improvement store specialising in smart electric products. We supply smart electric curtain tracks, smart door locks, smart electric blinds, and much more. All of our smart electric curtain track and blind motor products have been designed with ease-of-installation, as well as product longevity, in mind. We’ve placed a huge amount of effort into ensuring that our products are easy to use and even easier to love! Everything from the materials we use to our pledge to great customer service has been done with you in mind.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

126 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(126)

24 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant customer support

After switching internet providers, I had trouble resetting the curtain sunrise/sunset setting on my App. I’m a lady of a certain age and not as fully tech as the youngsters of today so reached out for help. After contacting Customer Support they phoned me back almost immediately and clearly talked me through the process. Can’t thank them enough, I’m a very happy lady now with a brilliant product. Thank you

29 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So pleased, I've purchased more.

These automatic curtain rails are well made and competitively priced.
Installation was straightforward with help from the very clear online video guides.
Pairing the WiFi was also quick and seamless. I am using the SmartLife app to schedule and remotely control them.
Well impressed.

20 februari 2024
Betygsatt 5 av 5 stjärnor

Excellent product

Highly recommended product and seller! A great purchase and a very happy customer!
We have been looking for a smart electric curtain for a while and this one is by far the cheapest we have found for the great quality and price!

The customer service by Quoya was excellent. The delivery was fast and it came within 2 days. It also comes with a contact card where you can Whatsapp them and they instantly send you all the installation videos, very clever!

The installation of the curtain was super easy after watching the videos. No issues connecting the product to the app and my Alexa, it was extremely simple! To be fair the instruction manuals are a bit confusing and dated - my only criticism to this product.

5 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer support

Excellent customer support
Everything explained clearly on How-to page and quick response customer support(email).
Managed to install the D1 lock under 2-3 email replies.
Very good price.
Could be better to pack with a manual installation guide, or you will miss few key assembling points by usual thinking.

11 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've had this blind motor for a while…

I've had this blind motor for a while now, it's worked really well. I like the features, specially the schedule one, where I set it to open or close at a time of my choice. Battery life is fantastic, that good that I misplaced the charger for it. I asked the company where I could find another replacement and they sorted me out. Really happy with my purchase ☺️

28 januari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Still waiting for refund

Still waiting for refund. Curtain system was picked up last year.

11 december 2023
Logotyp för Quoya Living

Svar från Quoya Living

Hi,

We are sorry for the delay in processing your refund. We don’t know what happened there. We normally process the refund within 1-2 days and the funds will return in 3-5 working days.

We have checked the tracking and it was collected. We have now processed a full refund on the QL500 set and the funds will be with you in 3-5 working days.

Betygsatt 5 av 5 stjärnor

Absolutely brilliant firm

Absolutely brilliant firm. Excellent customer service and the product is top quality. We have bought two of their electric curtain operating systems so far, and would recommend them to anyone. Well done. J thomson

21 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good product and great service

Good product, though it was a bit complex putting it together. Eventually discovered that the motor was faulty but the customer service was great and we received a new unit. Nice people to do business with.

14 augusti 2023
Betygsatt 5 av 5 stjärnor

Great product & Customer Service

Great product - I bought several automated curtain rods. And excellent customer service - they were always prompt to respond and provided a defective replacement part, immediately. Hands down, the best online company I worked with in China.

31 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Curtain track

The curtain track was delivered on time and it was easy to assemble and fit by following the instructions on the video. Have now 2 electric curtains.

10 augusti 2023
Betygsatt 5 av 5 stjärnor

Fab products

Great products I’ve electric curtain & blinds and slowly filling in all of my windows.
Customer service is 1st class
Keep up the good work.

26 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product

Great product did not have enough hooks so contacted customer service and sent me some out straight away. Thank you

16 juni 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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