Quoya Living Omdömen 

126
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

This system has flaws it would work well in a straight line but useless in a bay window with four 90’ degree angles. The corner bent track is manufactured from a straight piece of track and consequent... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer support Everything explained clearly on How-to page and quick response customer support(email). Managed to install the D1 lock under 2-3 email replies. Very good price. Could b... Se mer

Betygsatt 5 av 5 stjärnor

Have been using their electric curtain tracks for a few years which are excellent. We’re moving house soon and want to take them with us but needed some additional wall mounting brackets. Contacted cu... Se mer

Betygsatt 5 av 5 stjärnor

I purchased and installed the QUOYA MC11 Wireless Battery Powered Smart Electric Chain Blinds Motor over a month ago. It's a great option for blinds that are in hard to reach areas. Excellent v... Se mer

Företagsinformation

  1. Heminredningsbutik

Skrivet av företaget

Quoya Living is a Home improvement store specialising in smart electric products. We supply smart electric curtain tracks, smart door locks, smart electric blinds, and much more. All of our smart electric curtain track and blind motor products have been designed with ease-of-installation, as well as product longevity, in mind. We’ve placed a huge amount of effort into ensuring that our products are easy to use and even easier to love! Everything from the materials we use to our pledge to great customer service has been done with you in mind.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

126 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,5

Alla omdömen

(126)

24 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

QL500 is good, but installation needs experience

Installation of Quoya motorized curtain tracks is not a job for a beginner! Experienced DIYers should be fine with it, though. Bays are tricky. Essential to seek pre-sales advice (excellent) from the Quoya customer services phone line. In my case, as a result I changed my shopping list from QL600 to QL500, with double bay accessories.

The kit arrived promptly, well packaged and in good condition. A MINIMAL instruction leaflet was provided, but the website gives links to lots of relevant videos on YouTube, which are a must-watch before starting the installation, and during the process. I found the trickiest part was inserting and correctly tensioning the belt over a long run (~10 metres).
Another quite tricky step was positioning and adjusting the wall brackets around the (awkward) angles of my bay window. Pre-fitting all the brackets to the track, but leaving the bolts initially slack until the track was up, helped greatly with this step.

One point omitted from the main installation videos is that you can add the correct number of passive runners AFTER installing the track, by simply undoing the locking clips under the pulleys at each end; however you must then re-tension the belt.

Now it's all installed, the QL500 curtain system works smoothly and silently via the remote control, though the motion is quite slow and stately. For extra heavy curtains, or very wide windows, you can buy and fit an optional second motor to give more power and prevent stalling. Angled track bends reduce the effective motor power, due to friction. My curtains weigh only 9 kg, but there are 4 angle bends; however, a second motor was not needed in my case.

An important point that is NOT made clear when buying is that for automatic timer, or sunrise/sunset operation, you need a Bluetooth/wifi Home Assist automation hub setup or equivalent, controlled from your mobile phone or Alexa device. (The Quoya literature implies that the curtain system already includes timed operation.)

Another point worth noting is that replacing the batteries in the remote, or interrupting the mains supply to the motor unit, can cause the curtain system to change (or forget) its pre-set stopping positions, so that it may appear to get stuck, or not move at all. (My system kept stopping at the first bend, so at first I thought it was meeting too much friction there. in fact the closing stop point had reset itself to be the first bend position.)
Therefore it's very important to keep the small leaflet that tells you the magic button sequence to delete a wrong stopping position!

Customer services were also very helpful answering my queries after I'd finished the installation.

Overall, my experience of installing Quoya QL500 was positive and a good DIY challenge, though not a job I'd want to do every day. The result looks great, and the curtains move in a pleasingly classy way. I hope the system will prove to be reliable.

15 augusti 2024
Betygsatt 4 av 5 stjärnor

MC11 Motor Work OK on vertical blinds as long as not too heavy, easy to set up, quiet.

I bought one, after using for a few months, I bought two more.
OK, setting up is fairly straightforward by following You Tube videos.
I bought for vertical blinds; first for a 3m rear blind and the two for two halves of front window blinds, about 1.6m each.
I prefer Apple ecosystem and these are not Home Compatible or have matter. Thus, I had to use Tuya hub, not too happy to use a relatively unknown hub from China with no knowledge of security but reading reviews I was satisfied. I have setup Siri routines and they work well.
Now the functionality; they do the job, none of the three wheels handled the string for blinds well. Often, the limits set are upset as string slips sometimes and I have to re-program limits, the reason for reducing one star to 4 star. It is difficult to balance the correct tension on the wheel, but trial and error got me to best I will have. I don’t take away a star for not being home compatible or having to use that hub, I bought them in the knowledge of them.
Overall, I think they could be very good for bead controlled roller blinds, less so for vertical blinds that need a bit more pressure. Also I can only open or close, or slant, not both with one motor.

8 augusti 2024
Betygsatt 5 av 5 stjärnor

Slick and quiet feature packed curtain rail

This smart curtain track is easy to fit and really quiet to operate. Has multiple options to operate from just a gentle pull on the curtains, a button on a remote control, or voice activation via a smart device. Very happy and will purchase again as I redecorate other rooms!

6 augusti 2024
Betygsatt 5 av 5 stjärnor

Great rail & fantastic customer service support

I ordered an electric curtain rail which arrived promptly & was very easy to install .
The customer support team are 5* .
I made a error and contacted them , I had a very quick & friendly reply & resolved my issue very quickly , even thou it was my error , they sent out the required part the very next day . Well done . 👍

5 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product

Great product. Easy to install and use with Alexa. Schedules to open and close blinds through the Smartlife app make for great convenience. I will be purchasing more so ALL my blinds can work with so much ease. This is the second blind motor I have from Quoya. The battery charge life so far has been 3 months which is excellent. A great piece of convenience kit.

26 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

QL500 curtain track is excellent

Bought the 5M QL500 curtain track and found it to be Excellent quality, easy to put together and fit and simple to setup. Waiting on the 3M to be back in stock and will definitely buy another!

24 juni 2024
Betygsatt 5 av 5 stjärnor

Excellent product

Really good quality and easy to install. We can open and close the curtains from anywhere in the country and the scheduler is simple to programme. The support is first rate too.

22 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A Touch of Iron Man Flair to my Home!

I recently purchased the QUOYA MC11 Wireless Battery Powered Smart Electric Blinds Motor, and I must say, it has been a game-changer for my home. The installation was straightforward, and once set up, the smart motor was seamlessly integrated into my daily routine. The ability to set timers for the blinds to open and close has made my life so much simpler.

Waking up to natural light and ensuring privacy in the evenings without having to manually adjust the blinds is incredibly convenient. The motor operates smoothly and quietly, adding a touch of sophistication to my living space.

One feature that stands out is the ability to control the blinds through my phone. While I love this smart feature, I do wish the remote had a "favourite position" button to avoid always reaching for my phone. Nonetheless, the overall experience has been extremely positive.

If you're looking to add a touch of Iron Man flair to your home, the QUOYA MC11 is a recommended buy. It gives your living space that Iron Man feel, making everyday living just a bit more Futuristic.

19 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product, easy setup

I purchased and installed the QUOYA MC11 Wireless Battery Powered Smart Electric Chain Blinds Motor over a month ago. It's a great option for blinds that are in hard to reach areas.

Excellent video instructions for every step of the installation. Works very well with Alexa, as well as having it's own app and a remote control.

Only improvement would be to have a battery level indicator in the app.

Very happy with the purchase.

18 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The curtains work perfectly

The curtains work perfectly. I had to ring up to sort out the final bit but they rang back very promptly and talked me through the app.
The online turorials were very calm and slow and made me feel less stressed than I was expecting.
The only criticism I have is that some of the later tutorials _ I wasnt sure what order I had to do them in, when it got down to downloading the app. .

8 maj 2024
Betygsatt 5 av 5 stjärnor

I am really happy with the product

I am really happy with the product. Now I can better manage my home even when I am not available. My kid can easily access the door with a passkey and fob, and I can remotely control everything. I highly recommend this product.

5 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Curtain rail works well and is robust

Curtain rail works well and is robust so hopefully will last a long time. Assembling it is fairly easy but take your time to set it up right. The instructional videos are excellent. The only thing I would say is the videos are not in the order you need them. An overview video outlining the key steps would be helpful.

7 april 2024
Betygsatt 5 av 5 stjärnor

Excellent service and products

Have been using their electric curtain tracks for a few years which are excellent. We’re moving house soon and want to take them with us but needed some additional wall mounting brackets. Contacted customer service and got reply within hours and wall bracket is on its way. Excellent service.

23 april 2024
Omdöme utan inbjudan

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